Mr. Rooter Plumbing of Mansfield
Plumber · Mansfield, OH
Our verdict
Same-day emergency response with excellent technicians, but pricing runs steep—expect 20-30% premiums on parts and labor.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 11 plumbers we've reviewed in Mansfield, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently fast emergency response: 4 of 5 reviews mention same-day arrival or arrival within hours, including weekend/holiday availability
2 cited reviews
“$40-50 in parts and charging $380 is a little steep.”
“They were even early so didn't anyone waiting and wondering.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technicians go beyond minimum work: multiple reviews describe thorough diagnosis and solving secondary issues discovered during visits
1 cited review
“Diligently tried cheaper route, then snaked toilet thoroughly.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Consistently polite and professional staff across all reviews, with specific mention of effort to minimize customer inconvenience
1 cited review
“They were even early so didn't anyone waiting and wondering.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness score of 62 vs. workmanship/responsiveness scores of 99-100 indicates consistent cost concerns—2 of 5 reviews mention surprise at pricing despite satisfaction with work performed
“$40-50 in parts and charging $380 is a little steep.”
Cited in 2 of the 5 reviews we analyzed.
Pricing significantly above parts cost: one reviewer notes $40-50 in parts marked up to $380 total charge
“$40-50 in parts and charging $380 is a little steep.”
Final quotes may exceed customer expectations: one reviewer initially gave 3-star rating based on higher-than-expected cost before upgrading to 5 stars for service quality
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“The tech Micah was great and went beyond the call of duty to replace the expansion tank on my hot water heater and reset the water pressure in the house. The + of this company is that they have always have come out the same day, friendly people, but the big negative is that they are expensive. $40-50 in parts and charging $380, in my book is a little steep, in my opinion, I knew they were high, but i'm just happy to …”
“Levi from Mr. Rooter came to unclog our bathroom drain. He diligently tried the cheaper route to no avail. After removing the toilet he was able to unclog the drain. After resetting the toilet he noticed that the toilet still ran slow. He snaked the toilet and now everything seems to be working fine. He was very conscientious of cleanliness while he worked. Levi was polite and very professional. I would 100% …”
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The rating picture
Small sample — we've analyzed only 5 of 2,311 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Mansfield · Shelby · Loudonville