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Pritchard Plumbing & Heating

Plumber · Mansfield, OH

3.6Google · 17 reviews
Call (419) 756-0708

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Our verdict

WE'D LOOK ELSEWHERE

Inconsistent execution—when they show up and follow through, work quality is solid; when they don't, customers lose thousands and wait weeks without heat in winter.

0/100FPN Review Score · how we score

Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.

Ranked #9 of 11 plumbers we've reviewed in Mansfield, OH · compare all →

Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗

Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.

What reviewers praise

Professional workmanship when jobs are completed; 2 of 5 reviews praise neat, tidy installations and crew coordination

1 cited review
Neat and tidy job. Very professional. Crew of three worked well
Richland Satellite · ★★★★★ · Google · Jun 2018 workmanship

Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.

Punctuality on some jobs; one reviewer notes they were 'the first service who showed up right on time after calling multiple plumbers and no shows'

Cited in 1 of the 5 reviews we analyzed.

What reviewers report — the concerns

Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.

Red flag

2 of 5 reviews describe catastrophic failures on furnace installations—non-functional units, no follow-up, leaving elderly and other customers without heat during winter

without that furnace, or any heat, for two weeks with no end
Roger Price · ★★★★ · Google · Jan 2023 reliability
1 more cited review
ran me around for a week making appointments he never showed
Elaine's Gospel music Jacobs · ★★★★ · Google · Nov 2022 responsiveness

Red flag

Owner communication breakdown; multiple reviews indicate avoidance, broken promises, and refusal to remedy failed work despite advance payment

ran me around for a week making appointments he never showed
Elaine's Gospel music Jacobs · ★★★★ · Google · Nov 2022 responsiveness

Red flag

Unsafe company vehicle operation reported; van driver operating erratically on highway, distracted by laptop/tablet during work hours

Cited in 1 of the 5 reviews we analyzed.

Chronic no-shows and appointment failures; owner 'ran me around for a week making appointments he never showed' after incomplete furnace installation

ran me around for a week making appointments he never showed
Elaine's Gospel music Jacobs · ★★★★ · Google · Nov 2022 responsiveness

Defective workmanship on major jobs; furnace described as 'piece together,' non-functional, with no paperwork, leaving customer out $2,500

ran me around for a week making appointments he never showed
Elaine's Gospel music Jacobs · ★★★★ · Google · Nov 2022 responsiveness

Extended project delays leaving customers without essential utilities; customer waiting two weeks for furnace installation with 'no end in sight'

without that furnace, or any heat, for two weeks with no end
Roger Price · ★★★★ · Google · Jan 2023 reliability

Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.

The evidence — in reviewers' own words

Critical

They had a van driving erratically on highway 30. From 10 under the speed limit to 5 over with multiple lane changes, cutting off traffic and not bothering with a signal. When we finally got around him, he was watching a video on a laptop or tablet of sorts.
Greggg Michael · ★★★★ · Google · Nov 2024
My 97 yo mother-in-law paid them in advance to install a new furnace. She’s been without that furnace, or any heat, for two weeks with no end in sight!
Roger Price · ★★★★ · Google · Jan 2023
I had a furnace put in by one of their Workers It was piece together no paperwork and it hasn't worked since it got put in called the owner Jim he ran me around for a week making appointments he never showed for after telling me he would make everything OK 1 way or another. One of the worst experiences of my life is still doesn't work And Winter will be here soon I have to call Joe bear plumbing and heating to get …
Elaine's Gospel music Jacobs · ★★★★ · Google · Nov 2022

Positive

Everything was perfect. They installed our garbage disposal. They are the first service who showed up right on time after calling multiple plumbers and no shows. I’m very happy and will continue to use Prichard Plumbing for any of my plumbing needs.
Joyce Koehler-Maier · ★★★★★ · Google · Jun 2019
Great job. A/C working great. Neat and tidy job. Very professional. Crew of three worked very well together. Will have a new furnace installed this fall. Wouldn’t think of having anyone else do it.
Richland Satellite · ★★★★★ · Google · Jun 2018

Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗

The rating picture

Rating mix — of the 5 reviews we analyzed17 total on Google
52
40
30
20
13

Small sample — we've analyzed only 5 of 17 reviews so far. Treat this as a first read.

Newest review in our sample: Nov 2024.

Own Pritchard Plumbing & Heating?

You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.

More plumbers in Mansfield, OH

Kozik Plumbing Heating & CoolingLOOK ELSEWHERERanked #8 of 11 in Mansfield · Exceptional at squeezing you in fast even when fully booked, but one major billing dispute…Miller Plumbing Heating & ACLOOK ELSEWHERERanked #10 of 11 in Mansfield · Honest pricing and solid workmanship when things go right, but responsiveness drops off af…

See all 11 plumbers we've reviewed in Mansfield, OH

Nearby: Mansfield · Shelby · Loudonville

How this page is made. We read and synthesize published customer reviews from Google, Yelp and the BBB, then publish our honest opinion — including the negative reviews other directories bury. We do notcall, test, or inspect plumbers, and we don't check licenses unless a source is stated. Business facts come from the plumber's Google listing. Sponsored placement exists only on city list pages, is always labeled, and never changes an assessment or ranking — this profile is never pay-influenced. Every quote is reproduced verbatim from a public review and attributed; we choose which quotes to feature, and that selection is our editorial judgment. Full methodology · How we make money · Corrections & disputes

Business data pulled Jul 2026 · Review analysis updated Jul 2026.