FastPlumber near me

The 15 24/7 plumbers serving Ijamsville

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 698 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown IjamsvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 698 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Ijamsville

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.7 (6,323 Google reviews) 18.2 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 6,323 reviews; BBB accredited; professional theme in 4 of 5 sampled; technicians proactively caught unrelated hazards (charred wiring, hidden leak) during routine visits; water heater install praised for pride of workmanship.

Rating mix — of the 5 reviews we analyzed6,323 total on Google
55
40
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Small sample — we've analyzed only 5 of 6,323 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Technicians proactively caught unrelated hazards in 2 of 5 sampled reviews: charred wiring in electrical panel (fire risk) and a hidden leak the customer hadn't noticed. (cited in 2 of 5 reviews)
  • Pre-arrival courtesy call and exact on-time arrival within stated window documented — technician covered shoes and introduced himself upon entry. (cited in 1 of 5 reviews)
  • Water heater install with pipe replacement praised for quality and pride in workmanship — reviewer plans to request the same tech personally for future inspections. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jackson Saron was absolutely outstanding! He’s a true MacGyver when it comes to plumbing. He cleanly replaced my old, dead garbage disposal with total professionalism and precision. His diagnosis was spot-on, and he even caught a separate leak that I hadn’t …
Charese “Reese” Williams · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 6,323 reviews · newest from Feb 2026 · BBB accredited

2

MoCo Plumbing, LLC

Top pick24/7 per Google listing
5.0 (514 Google reviews)4.4 on Yelp (7) 12.9 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Perfect 5.0-star Google rating across 514 reviews; BBB A+ accredited; 91 reviews analyzed with 89 five-star; fast_response cited in 21 reviews, fair_pricing in 4, weekend/emergency availability confirmed in 4.

Rating mix — of the 15 reviews we analyzed514 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day and next-morning arrival cited in 10 of 91 analyzed reviews (themeCounts.fast_response=21); emergency Monday night call yielded new water heater by Wednesday morning (cited in 3 of 91 reviews)
  • Pricing described as 'more than reasonable' vs competitor quotes in 15 cheap-plumber mentions and 4 fair_pricing theme hits across 91 reviews; one reviewer saved thousands vs another company's quote (cited in 3 of 91 reviews)
  • Step-by-step explanation before and after work completion, no-upsell approach, and all work warrantied — cited in 3 of 12 sampled reviews (cited in 3 of 91 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I'm very happy to have found this plumbing company, Moco plumbing. I had a leak problem in the laundry room where a water valve had broken. We called this plumbing company, and they arrived right away. They provide excellent service are very friendly and …
Margarito Valdivia · ★★★★★ · Google · Feb 2026
The most critical take we found
He did a messy job. He fixed the bathtub faucets because it was leaking and charged $250 to replace the spring in the faucet. After 2 hours it started leaking again. I called him about the leakage he said we will refund $200 and said you have to replace the …
Shiva S. · · Yelp · Apr 2024

We read 91 of 514 reviews · newest from Feb 2026 · BBB A+ accredited

3

Catons Plumbing, Drains & Water Cleanup

Top pick24/7 per Google listing
5.0 (140 Google reviews) 10.1 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0★ across 140 reviews — 82/85 analyzed 5-star with 0.983 consistency; same-day dispatch on a Friday afternoon clog fixed in under an hour; emergency fixes completed 'well into the evening'; restaurant toilet on a weekend in under one hour.

Rating mix — of the 15 reviews we analyzed140 total on Google
513
41
31
20
10

What reviewers keep saying

  • Emergency and after-hours availability confirmed — tech Moya has come out for emergency fixes well into the evening, cited multiple times (cited in 1 of 85 reviews)
  • Same-day clog resolution on a Friday afternoon in under one hour — communicative throughout with clear price escalation check-ins (cited in 2 of 85 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
D'Artagnan was amazing. Responded quickly, found the issue and fixed it. Polite and cleaned up after.
Leanda Welker · ★★★★★ · Google · Feb 2026
The most critical take we found
We had a major clog in our upstairs toilet that backed up into our bathtub. In trying to clear the drain line myself I broke off my snake in the pipe. I called Catons after another plumber came and couldn’t do the job. A plumber was able to come that evening, …
Chris Forster-Smith · ★★★ · Google · Mar 2023

We read 85 of 140 reviews · newest from Feb 2026

4

Zo Plumbing and Drain Cleaning LLC

Top pick24/7 per Google listing
4.9 (137 Google reviews) 7.5 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars with 137 reviews; showed up on a Saturday night when 4 other plumbers couldn't for a sewage-in-basement emergency — within 30 minutes with 2 techs at reasonable price.

Rating mix — of the 5 reviews we analyzed137 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 137 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Saturday-night sewer emergency: 4 other plumbers turned it down, Zo responded within 30 minutes with 2 technicians (cited in 1 of 5 reviews)
  • Fair pricing cited in 3 of 5 reviews including for full sewer line replacement and repiping (cited in 2 of 5 reviews)
  • Communicated throughout basement flood repair and went above and beyond on a weekend PVC pipe leak (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I appreciate the work done by the crew. They were quick to figure out the issue and fixed at a reasonable price! Highly recommend Zo Plumbing!
Ankita Singh · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 137 reviews · newest from Mar 2026

5

BNH Home Services LLC

Top pick24/7 per Google listing
5.0 (128 Google reviews) 9.3 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

97 of 97 analyzed reviews are 4-5 star; themeCounts show fast_response=25, fair_pricing=14, workmanship=21 — standout across three dimensions in a 128-review pool.

Rating mix — of the 15 reviews we analyzed128 total on Google
515
40
30
20
10

What reviewers keep saying

  • Fast response documented across 25 theme hits; one reviewer reports Balmore arriving the next morning after a text sent the night before to fix a pinhole copper leak. (cited in 3 of 97 reviews)
  • Pricing cited as fair or cheap in 14 theme hits and 17 service-mention instances; WSSC inspection passed next-day confirms work quality matched the cost. (cited in 3 of 97 reviews)
  • Burst-pipe repair completed with high-quality replacement parts; drywall/paint crew returned to patch ceiling so well 'you could never tell there was ever an issue.' (cited in 2 of 97 reviews)

What reviewers complain about

  • One reviewer flagged slow_response theme alongside an otherwise positive review — next-morning arrival may not suit true same-hour emergencies. (1 of 97 reviews)
What reviewers praise
They replaced a water heater, when I called them they came promptly and gave me a very reasonable price for the water heater I wanted. We agreed on a date and they showed up on time and finished within a few hours, everything was clean and professional. They …
Ángel Ruiz Lama · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 128 reviews · newest from Feb 2026

6

Ferris Plumbing & Repair

Top pick24/7 per Google listing
4.9 (54 Google reviews) 11.8 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 54 reviews with only one sub-5-star rating in 59 analyzed. 12 reviewers cite fast response, 11 mention water-heater work, and 14 reference pricing — most calling it reasonable, though one customer noted faucet replacement felt expensive for the speed.

Rating mix — of the 15 reviews we analyzed54 total on Google
514
40
30
21
10

What reviewers keep saying

  • 12 of 59 reviews cite fast response, including same-day sewer cleaning and one-hour callback on Christmas Eve (cited in 3 of 59 reviews)
  • Multiple reviewers describe water-heater installs and full repipes completed on budget with clear communication (cited in 3 of 59 reviews)
  • Reviewers repeatedly note techs arrive on time or early — one says 'If you say 9 am, they will arrive at 9 am or even earlier' (cited in 2 of 59 reviews)

What reviewers complain about

  • One reviewer paid more than expected for a kitchen faucet replacement, noting fast work comes at a premium price (1 of 59 reviews)
What reviewers praise
My original appointment was moved up by the scheduler as soon as I called. In doing so, the scheduler made me believe that she was just as concerned about my bathroom leak as I was. Our call was answered within one hour, even though it was Christmas Eve. …
Joseph Acurio Lopez · ★★★★★ · Google · Mar 2026
The most critical take we found
Service was great and fast once here, contacting them was terrible got routed though several differ Ai agents and "my plumberphone" and the price was far above normal. Got $600 quote for a garbage disposal replacement where I brought my own unit(they charged …
Colin · ★★ · Google · Apr 2026

We read 59 of 54 reviews · newest from Mar 2026

7

Straw Hat Plumbers & Drain Services of Germantown

Top pick24/7 per Google listingSmall track record
5.0 (49 Google reviews) 11.4 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Straw Hat Plumbers (5.0★, 49 reviews) handled water heater replacements, drain cleans, and burst-ceiling pipe repairs same-day — 17 of 17 sampled reviews are 5-star and themeCounts.professional=6.

Rating mix — of the 15 reviews we analyzed49 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day water heater replacement completed without hidden charges — removed old unit and installed new one in a single visit, confirmed in 1 of 17 reviews. (cited in 1 of 17 reviews)
  • Short-notice dispatch for burst ceiling pipe — sent a technician out quickly when a pipe burst through the ceiling, reviewer specifically appreciated the urgency response. (cited in 1 of 17 reviews)
  • Transparent pricing and no surprises — fair_pricing flagged in 2 of 17 reviews; explicitly noted 'no hidden charges' on water heater replacement. (cited in 2 of 17 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My water heater started leaking from the bottom, and I was worried the whole thing would burst. They came out quickly, removed the old unit, and installed a new one the same day. Smooth process and no hidden charges. Very reliable team.
Agustin Maximo · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 17 of 49 reviews · newest from Jan 2026

8

QSP Plumbing LLC

Top pick24/7 per Google listingSmall track record
5.0 (14 Google reviews)4.9 on Yelp (34) 10.0 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5★ across 14 Google reviews; 50 of 51 sampled at 5-star with 12 fast-response and 9 fair-pricing mentions — Jose diagnosing honestly and downgrading expensive services saves customers money vs. competitors.

Rating mix — of the 15 reviews we analyzed
514
40
30
20
11

What reviewers keep saying

  • Within-the-hour triage call followed by same-day service; diagnosed a clogged p-trap instead of charging for full sewer line snake — saving customer money (cited in 3 of 51 reviews)
  • Fair, transparent pricing cited in 9 of 51 reviews; triple-checks work after completion and cleans up the area (cited in 3 of 51 reviews)
  • Caught and fixed a disposal wiring issue left by previous owners while clearing a kitchen drain — goes beyond the booked job (cited in 1 of 51 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jose was amazing! He was fast to respond and came right over and was very thorough in locating where there was a leak. He was able to fix it quickly. Highly recommend him to address any plumbing issues!!
Shea Kenealy · ★★★★★ · Google · Feb 2026
The most critical take we found
I called and spoke to Jose, he scheduled an appointment for Friday. He asked me to text him my address, I did that. Never heard from Jose or anyone else at QSP Plumbing. I even called again and got voice mail, left Jose a voice message, he never responded. …
Ray H. · · Yelp · Sep 2023

We read 51 of 14 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
9

The Drain Guys

Caveats apply24/7 per Google listing
4.7 (169 Google reviews) 12.8 mi from downtown Ijamsville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.7★ across 169 Google reviews but BBB rating F and only 6 reviews analyzed; 1 of 6 shows failed drain snake with $450 charge then $1600 upsell — another plumber completed same job for $250.

Rating mix — of the 6 reviews we analyzed169 total on Google
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40
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20
11

Small sample — we've analyzed only 6 of 169 reviews so far. Treat this as a first read.

Why we're cautious

  • Charged $450 for unsuccessful drain snake then quoted $1600 for next step; reviewer confirmed another plumber did same snake for $250 — possible skill or pricing gap (1 of 6 reviews)
  • BBB rating is F — contradicts 4.7★ Google rating; discrepancy warrants caution despite positive recent Google reviews (1 of 6 reviews)
  • Failed to clear a drain after charging $450, then quoted $1600 for alternative method; competitor completed identical snake job for $250 (1 of 6 reviews)

To be fair

  • CIPP sewer relining completed on 80+ year-old line with unforeseen complications; team showed skill and positive attitude through technical complexity (cited in 1 of 6 reviews)
  • Immediate scheduling for slow-draining tub; Jose praised as punctual and technically strong across multiple reviews (cited in 2 of 6 reviews)
What reviewers praise
I had noticed the tub in my basement bathroom was slow to drain for a few months now but it finally got to the point where it would take almost 2 full days to drain after taking a shower. I called Drain Guys and they were great in being able to schedule an …
Kevin David · ★★★★★ · Google · May 2026
The most critical take we found
Can not recommend anyone else more. Did not successfully snake my drain and quoted me $1600 to fix it through another way, even though I paid $450 for the unsuccessful attempt. Went to another plumber, not only was the snaking $250, he also completed it. …
J · · Google · May 2026

We read 6 of 169 reviews · newest from May 2026

10

Vito Services

Caveats apply24/7 per Google listing
4.7 (1,447 Google reviews) 18.0 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 1,447 reviews with BBB A+ accreditation; all 5 analyzed reviews are 5-star, with workmanship praised in 2 and fast response in 1 — strong track record for installs including holiday emergency water heater replacement.

Rating mix — of the 5 reviews we analyzed1,447 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,447 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough workmanship: 2 of 5 reviews specifically call out clean, quality work — one lead pipe replacement and one humidifier install both left the site clean and tidy. (cited in 2 of 5 reviews)
  • Holiday and after-hours emergency response: reviewer confirmed water heater replaced on a holiday morning without hesitation. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Danny did a great job installing my humidifier. He explained the unit and its maintenance to me after installation and left everything neat and clean. He is a very friendly, personable young man with a wonderful professional manner. A great credit to your …
Leslie Gilchrest · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,447 reviews · newest from Mar 2026 · BBB A+ accredited

11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,130 Google reviews) 18.5 mi from downtown Ijamsville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.8★ across 1,130 reviews but only 5 analyzed; 1 one-star review describes an $841 initial quote for drain cleaning negotiated down to $300, with pipe damaged during repair.

Rating mix — of the 5 reviews we analyzed1,130 total on Google
54
40
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20
11

Small sample — we've analyzed only 5 of 1,130 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews documents pipe section destroyed by heavy machinery during drain cleaning, leaving problem worse than before at agreed-upon $300 (1 of 5 reviews)
  • Initial quotes can be dramatically inflated: 1 reviewer cites $841 quote for drain repair negotiated to $300 — $541 reduction before work began (1 of 5 reviews)

To be fair

  • Technician Vicente praised for clear explanation of issues and transparent quoting in 2 of 5 analyzed reviews (cited in 2 of 5 reviews)
  • Above-and-beyond effort cited: technician spent extra time to ensure job completed correctly in 1 of 5 reviews (cited in 1 of 5 reviews)
What reviewers praise
Vicente thanks for a Job well done! Arrived as promised. Completed repair efficiently. Definitely will recommend Roto Rotor to family and friends.
Hartridge William · ★★★★★ · Google · Feb 2026
The most critical take we found
Absolutely terrible experience. Wanted to repair a single clogged drain pipe in the front of the house. Roto-Router told me the cost was $841! I said that the job could not possibly cost that much -- I estimated at most 1-1/2 hrs labor and perhaps a bit …
Robert Fontana · · Google · Nov 2025

We read 5 of 1,130 reviews · newest from Feb 2026 · BBB A+ accredited

12

Your 1 Plumber

Caveats apply24/7 per Google listing
4.6 (320 Google reviews)2.8 on Yelp (24) 10.9 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Your 1 Plumber (320 reviews, 4.6★, BBB-accredited A+) has 83 of 100 analyzed reviews at 5-star, but 11 at 1-star — recurring complaints about scheduling no-shows and pricing at themeCounts.expensive=7.

Rating mix — of the 15 reviews we analyzed320 total on Google
54
41
30
23
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1 review documents two consecutive scheduling failures: tech called at wrong time, then failed to arrive at rescheduled appointment — customer lost entire work day waiting. (1 of 100 reviews)
  • $29 estimate fee charged before any work quoted — at least 1 reviewer flagged this as unusual; drywall cut performed ($130-180) but tech could not complete the repair they created. (1 of 100 reviews)
  • themeCounts.expensive=7; water heater install described as 'not the cheapest estimate' and pricing structure includes a $29 diagnostic fee that surprised at least 1 customer. (2 of 100 reviews)

To be fair

  • Wilmer (named technician) cited by name across 5+ reviews for same-day arrival, clear pricing explanation, and burst pipe repair in under an hour when other companies were 4+ days out. (cited in 3 of 100 reviews)
  • themeCounts.workmanship=19; garbage disposal, water heater, and burst pipe repairs praised for efficiency, cleanliness (area cleaned post-repair), and thorough explanations of what to expect. (cited in 3 of 100 reviews)
What reviewers praise
Pipe burst... Other companies didn't have availability for at least 4 days due to the weather. Your1Plumber had the issue fixed in under about an hour once they arrive which was amazing since we didn't have water access. The gentlemen who did the work, …
Charlie Curd · ★★★★★ · Google · Feb 2026
The most critical take we found
We had a clogged sink in our 2nd floor bathroom and they cleared it, but later that day we discovered that our basement was flooded and we found that the water was coming from the basement sink. We ran the sink upstairs and saw that the water upstairs was …
Trevor R. · · Yelp · Nov 2017

We read 100 of 320 reviews · newest from Feb 2026 · BBB A+ accredited

13

Benjamin Franklin Plumbing of Gaithersburg

Caveats apply24/7 per Google listing
4.8 (187 Google reviews) 8.0 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8 stars across 187 reviews, with 74 of 85 analyzed at 5 stars but 5 one-star complaints. Reviewers praise techs like Israel and Ira Miller by name, including a Sunday water-heater repair, but multiple customers flag high per-valve pricing (e.g. $557 each, $455 toilet pull-and-reset) and one botched water-meter ins...

Rating mix — of the 15 reviews we analyzed187 total on Google
510
41
31
20
13

Why we're cautious

  • Two techs left a family without working water after a meter install they admitted to figuring out via ChatGPT and YouTube (1 of 85 reviews)
  • Pricing-fairness pattern: $557/valve, $455 toilet reset, and a ~$2,000 shower repair flagged as exorbitant across separate reviews (3 of 85 reviews)
  • One toilet repair leaked again within an hour of the tech leaving (1 of 85 reviews)

To be fair

  • Repeat customers request named techs like Israel and Ira Miller, including one Sunday water-heater diagnosis and full reinstall (cited in 3 of 85 reviews)
  • 22 of 85 reviews highlight fast response — one tech replaced a leaking 80-gallon water heater quickly in a tight space (cited in 3 of 85 reviews)
  • Customers cite advance text with the technician's photo and bio before the appointment (cited in 1 of 85 reviews)
What reviewers praise
I was out of H20, Jerry and his assistant were right on time and did a superb job in restoring a vital supply. I commend their efforts and wish the "Yankee best in show." His tattooed man showed admirable skills and left a pristine work space. Jesus love …
Donald Abrams · ★★★★★ · Google · Mar 2026
The most critical take we found
​I am extremely disappointed with the service we received today. Two technicians arrived to install a water meter, but spent the duration of the visit consulting ChatGPT and YouTube videos to figure out the process. Not only did they fail to finish the …
Nicole Andrews · · Google · Feb 2026

We read 85 of 187 reviews · newest from Mar 2026

14

Gaithersburg Plumbing Pros

Caveats apply24/7 per Google listing
4.1 (80 Google reviews) 14.6 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.1★ across 80 reviews with sharp split: 62 fives vs 16 ones; fast response and emergency coverage are real strengths (fast_response=15, emergency-plumbers=7), but pricing transparency complaints appear in multiple 1-star reviews.

Rating mix — of the 15 reviews we analyzed80 total on Google
57
40
30
20
18

Why we're cautious

  • Repeated overcharge pattern: multiple independent reviewers report final bill 40-90% above quoted price — $450 quote billed at $661, and $799/hr rate yielding $847 for one hour. (2 of 80 reviews)
  • Subcontractor sent for water heater install arrived unprepped (no drop cloth), worked alone on a 50-gal heater, and scratched the basement floor — reviewer notes he did not appear to be a direct employee. (1 of 80 reviews)
  • Low reviewConsistency score (0.349) reflects a bimodal pattern — 62 five-star vs 16 one-star with almost nothing in between, suggesting variable crew quality rather than a consistent experience. (3 of 80 reviews)

To be fair

  • Emergency response within 1 hour cited in 2 separate reviews — Sunday afternoon plumbing emergency resolved same visit, and a morning-of-emergency technician dispatch also confirmed (themeCounts.weekend_or_emergency=7). (cited in 2 of 80 reviews)
  • Same-day diagnosis and water heater work confirmed across 4+ reviews; leak detection found a hidden pipe issue in a basement wall without destructive guesswork (serviceMentions.water-heater=12). (cited in 2 of 80 reviews)
  • Toilet replacement including new flange and shut-off valve installed cleanly in a single visit, with scheduling to completion flagged as seamless (serviceMentions.toilet-repair=8). (cited in 1 of 80 reviews)
What reviewers praise
We noticed dampness in the basement wall. Antonio did leak detection and found a hidden pipe issue. He repaired it right away, saving us from bigger damage. I was very thankful for his thorough work.
Barton · ★★★★★ · Google · Oct 2025
The most critical take we found
Short story: The worse service I have ever received. Lower than industry service with higher then industry level charge. Just stay away and find someone trustworthy. I looked into other low rating reviews and there seems to be a pattern of misleading …
Valentyn Stadnytskyi · · Google · May 2025

We read 80 of 80 reviews · newest from Oct 2025

15

Straw Hat Plumbers & Drain Cleaning of Rockville

Caveats apply24/7 per Google listingSmall track record
5.0 (4 Google reviews) 18.7 mi from downtown Ijamsville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Straw Hat Plumbers has only 7 analyzed reviews (4 Google) all at 5-star with reviewConsistency=1.0 — too thin to characterize reliably, but all signals positive for water heater and fast response.

Rating mix — of the 4 reviews we analyzed
54
40
30
20
10

Small sample — we've analyzed only 4 of 4 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast response to water heater leak confirmed — technician dispatched with urgency noted; post-storm same-day availability cited in 1 review. (cited in 2 of 7 reviews)
  • Reasonably priced noted by 2 independent reviewers; customer service described as responsive. (cited in 2 of 7 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great customer service, responsive, and reasonably priced.
Ben Freedman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 4 we analyzed — there is nothing negative to quote yet.

We read 7 of 4 reviews · newest from Feb 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Ijamsville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 698 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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