Catons Plumbing, Drains & Water Cleanup
Plumber · Germantown, MD · Open 24 hours per Google listing
Our verdict
5.0★ across 140 reviews — 82/85 analyzed 5-star with 0.983 consistency; same-day dispatch on a Friday afternoon clog fixed in under an hour; emergency fixes completed 'well into the evening'; restaurant toilet on a weekend in under one hour.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency and after-hours availability confirmed — tech Moya has come out for emergency fixes well into the evening, cited multiple times
1 cited review
“Moya from Catons plumbing is very responsive and efficient. He has come out to our home to do emergency fixes well into the evening which we greatly appreciate. He is friendly and we are thankful for his service!”
Same-day clog resolution on a Friday afternoon in under one hour — communicative throughout with clear price escalation check-ins
2 cited reviews
“We had a clog on a Friday afternoon and Catons was able to send out someone out to get our issue resolved the same day. DJ was very communicative and fixed our clog in under an hour!”
“Ramon showed up on time and communicated with every escalation to make sure I was good with price. He was able to unplug the toilet for a fair price and was really nice.”
What reviewers report — the concerns
We looked for patterns of complaints in the 85reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“We had a major clog in our upstairs toilet that backed up into our bathtub. In trying to clear the drain line myself I broke off my snake in the pipe. I called Catons after another plumber came and couldn’t do the job. A plumber was able to come that evening, but after assessing the situation told us he’d have to come back and cut through our drywall to replace a section of pipe. First, the bad: the same plumber …”
Positive
“D'Artagnan was amazing. Responded quickly, found the issue and fixed it. Polite and cleaned up after.”
“My plumber DJ was prompt, courteous, and efficient. He was able to diagnose the problem, suggest a solution, and provide a reasonable estimate in a very short period of time. He made sure that I was satisfied with his service. I would definitely use him again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Catons Plumbing, Drains & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Catons Plumbing, Drains & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Ijamsville · Tuscarora · Reston · Ashburn