Ferris Plumbing & Repair
Plumber · Gaithersburg, MD · Open 24 hours per Google listing
Our verdict
4.9 stars across 54 reviews with only one sub-5-star rating in 59 analyzed. 12 reviewers cite fast response, 11 mention water-heater work, and 14 reference pricing — most calling it reasonable, though one customer noted faucet replacement felt expensive for the speed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 59 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
12 of 59 reviews cite fast response, including same-day sewer cleaning and one-hour callback on Christmas Eve
1 cited review
“Irin arrived on the same day. She was fast, efficient and courteous. Cleaned our main sewer”
Cited in 3 of the 59 reviews we analyzed — 2 cited reviews not excerpted here.
Multiple reviewers describe water-heater installs and full repipes completed on budget with clear communication
2 cited reviews
“He installed my new water heater for a good price and with high quality workmanship.”
“We were on budget and they communicated well throughout the whole process.”
Cited in 3 of the 59 reviews we analyzed — 1 cited review not excerpted here.
Reviewers repeatedly note techs arrive on time or early — one says 'If you say 9 am, they will arrive at 9 am or even earlier'
1 cited review
“He installed my new water heater for a good price and with high quality workmanship.”
Cited in 2 of the 59 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer paid more than expected for a kitchen faucet replacement, noting fast work comes at a premium price
“The service appeared to be expensive. Apparently, if someone wants the job done quickly, then it will cost more.”
Keep it in proportion: these concerns are cited in 1 of the 59 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Service was great and fast once here, contacting them was terrible got routed though several differ Ai agents and "my plumberphone" and the price was far above normal. Got $600 quote for a garbage disposal replacement where I brought my own unit(they charged $850 to supply and install). I got competitor quotes later which I should have done beforehand, the same job is 450-600 (if you supply your own part or not) on …”
Positive
“My original appointment was moved up by the scheduler as soon as I called. In doing so, the scheduler made me believe that she was just as concerned about my bathroom leak as I was. Our call was answered within one hour, even though it was Christmas Eve. James was able to find the leak in just 10 minutes. The best experience I have ever had with a Home Warranty! Thank you! !”
“Justin was on time. He installed my new water heater for a good price and with high quality workmanship. After a month, I asked him to come back and install my whole house water softener. This wasnt an easy task, digging a ditch in 110+ degree heat and running a pex loop while crawling under the trailer. His work was efficient and reliable. He will be back in the future for more work. We are thinking of installing a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Ferris Plumbing & Repair?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Ferris Plumbing & Repair?
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Find plumbers near you
Ferris Plumbing & Repairisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Ijamsville · Cooksville · Reston · Tuscarora