Rodenhiser Home Services
4.8 Google stars across 3,062 reviews; 4 of 5 analyzed reviews are 5-star but 1 documents a month-plus HVAC install delay with no resolution, no communication, and messy work — quality inconsistency is a documented risk.
Small sample — we've analyzed only 5 of 3,062 reviews so far. Treat this as a first read.
Why we're cautious
- Complex multi-day project management failure: 1 reviewer reports 1+ month without resolution, tech did not listen to homeowner, and site was left messy — pattern risk for non-standard jobs (1 of 5 reviews)
- 1-star review documents HVAC install that ran 3 days (promised 2), required 3 additional return visits, still unresolved after 1+ month — poor communication and messy worksite cited (1 of 5 reviews)
To be fair
- Frozen pipe emergency handled same-day with clear scope explanation and immediate start per 1 of 5 reviews (cited in 1 of 5 reviews)
- fast_response in 2 of 5 reviews; Christmas Eve pinhole leak emergency responded to quickly with before/after photos provided for insurance claim (cited in 2 of 5 reviews)
“I can’t say enough great things about Rodenhiser! We needed help with a few kitchen faucet issues, and they absolutely delivered. From the moment we called, they were responsive, professional, and easy to work with. Corrine arrived on time, quickly diagnosed …”
“I could not be more disappointed in their work installing my HVAC system. I worked with Rick to define the plan, the pricing was higher but he assured me that it would be fast and seamless. It has been anything but. It has been over a month and I’ve still not …”
We read 5 of 3,062 reviews · newest from Feb 2026