Emma Plumbing and Drain Services
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 252 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 252 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness: arrived within 15 minutes at 11:30pm during active flooding, and within the hour for other emergencies
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
5 of 5 reviews are 5-star ratings with no complaints about workmanship, follow-through, or job quality
Communication
Exceptional emergency responsiveness: arrived within 15 minutes at 11:30pm during active flooding, and within the hour for other emergencies
Clear communication during crises: walks customers through immediate mitigation steps like shutting off water valves before arrival
Pricing
Pricing fairness consistently mentioned: customers describe rates as 'reasonable' and highlight available discounts ($200 savings mentioned); no overcharge complaints across all reviews
Customer reviews
Reviews from Google, Yelp & more
I turned on my shower and to my surprise I had no hot water. I called Emma plumbing services, and he arrived at my house within the hour, and was able to show me my hot water heater was leaking in the basement and needed to be replaced. He left immediately and returned about an hour later with a new water heater. He removed the old one, and Installed the new one in an efficient amount of time. He even took away the old water heater. He also replaced a leaky faucet, that has been causing me problems for a while. Emmanuel was extremely considerate of my plumbing issues and I am looking forward to calling him again in the future.
I got home from work that night heard a loud noise in my utility room when I went to check water was pouring out from my water tank and my utility room was beginning to get flooded. I was franctic I googled emergency plumbing in my area most companies I called I didn’t get a response from. I came across Emmanuel and called him in a panic at 11:30pm and told him what happened. He was at my house within 15mins assessed the situation and he recommended I get a new water tank. The next day at 6am he showed up with a new one and installed it for a reasonable price. I would highly recommend Emma plumbing If you need a plumber who is reliable, efficient Thank you again to Emmanuel for being so helpful in a stressful situation.
Emmanuel really saved the day. We came home for Easter only to find we had problems with our toilet. He answered his phone on a Saturday, and after sending him some pics he was here in no time, and took care of our problem. I appreciate his courtesy and professionalism.
Emmanuel was great! I found his website by googling “affordable plumbers near me”. It was super easy to text him about my leaking water heater. He had me take photos and talked me through shutting off my main water valve. He is so friendly, nice and hardworking. He showed up before the snowstorm and worked for 2+ hours replacing my hot water heater, with new copper piping and handle valve; and removal of the old, leaking water heater. The price was totally reasonable for what a new hot water heater installation costs. Plus, make sure to check out the SPECIALS section on his website! Lots of deals to help you save money. I saved $200 off the total by mentioning the special offer. 100% satisfied and I would rehire him next time I have plumbing issues. Thank you!!!
Darnell came out to replace the wax seal on my toilet as well as repair the water line. After these repairs he located a clog to the main line. He took the time to explain and show me the problem, then came back to clear it. On top of being skilled and efficient, Darnell was also very kind and respectful, which made the whole experience way less stressful. The pricing was very reasonable for the work done. I will definitely be using Emma’s Plumbing in the future and cannot recommend them enough!
Business details
Service area
Based in Brockton. Serves 11 nearby cities within 20 miles:
Emma Plumbing and Drain Services