All plumbers
AD

A1 Discount Plumber Brockton

Brockton, MA
4.1(9 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

2 concerns

Aggressive, unprofessional behavior under pressure: 1 review describes staff becoming belligerent over pricing questions, storming out, and making obscene gestures to the customer., Extreme score variance (44 points) with polarized ratings: 3 five star reviews vs. 2 one star reviews indicates inconsistent execution or possible quality/crew dependent outcomes.

Trust Score: 0/100 · Based on 9 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 9 Reviews Tell Us

Emergency Response

Fast response and completion times: 2 of 5 reviewers specifically praised quick arrival and same-day resolution (water heater replaced within 2 hours, faucet job completed quickly).

Chronically poor scheduling reliability: 1 review documents 2hr 45min delay (promised before noon, arrived at 2:45pm) with no proactive communication.

What To Watch Out For

Core workmanship failure: 1 review documents incomplete repair where the leak persisted after being marked 'fixed,' and the plumber refused accountability.

Severe communication breakdown: 1 review reports condescending response when customer called back about failed work, with plumber telling customer to diagnose the problem themselves.

Chronically poor scheduling reliability: 1 review documents 2hr 45min delay (promised before noon, arrived at 2:45pm) with no proactive communication.

Aggressive, unprofessional behavior under pressure: 1 review describes staff becoming belligerent over pricing questions, storming out, and making obscene gestures to the customer.

Extreme score variance (44 points) with polarized ratings: 3 five star reviews vs. 2 one star reviews indicates inconsistent execution or possible quality/crew dependent outcomes.

Quality & Professionalism

Professional demeanor when service succeeds: 2 reviews mention professionalism, cleanup, and helpful post-job guidance.

Communication

Severe communication breakdown: 1 review reports condescending response when customer called back about failed work, with plumber telling customer to diagnose the problem themselves.

Chronically poor scheduling reliability: 1 review documents 2hr 45min delay (promised before noon, arrived at 2:45pm) with no proactive communication.

Fast ResponderClean & Professional

Customer reviews

Reviews from Google, Yelp & more

F
Fred Murphy

Fast dependable service replaced our water within two hours couldn't be any happier with the service highly recommended

M
Michael Hart

Darrell and his team did a great job on my boiler installation got me a great rebate highly recommend

I
Ishmael Mahmoud

They were extremely professional. Got the job done quick and everything was cleaned up after. And gave me good tips of why everything happened. Had my water up in running better then before. Highly recommended will use for all future plumbing reasons.

F
Francovna Lapointe

ABSOLUTELY AVOID THIS PLUMBER AT ALL COSTS! I hired A1 Discount Plumber to fix a leak, and let me tell you, "discount" is the only accurate word in their name because the service I received was an absolute joke. The plumber came, fiddled around for a bit, and I, like an absolute fool, paid him in full thinking the problem was solved. WRONG. The leak is still there, mocking me with its persistent dripping. When I had the audacity to call them back and explain that the supposed "fix" didn't fix anything, the response I got was unbelievable. This so-called professional actually told me, and I quote, to "do myself a favor and figure out where the leak was coming from." ARE YOU KIDDING ME?! I hired a plumber to figure out the leak, not to be condescendingly told to diagnose the problem myself after they already took my money! This company is a complete rip-off. They take your money and leave you with the same problem, plus the added frustration of being told to do their job for them. Save yourself the headache, the wasted money, and the infuriating customer service and call someone – ANYONE – else. A1 Discount Plumber is a complete and utter waste of time and money. You'd be better off trying to fix the leak yourself with YouTube tutorials than hiring these clowns. Zero stars if I could.

M
Mo Smith

Worst service experience I've ever encountered in my life, literally! They don't even deserve a star. They showed up at my house at 2:45 pm when they told me that they'd be there before noon. I had to call to find out if they were still coming. When they finally showed up, they merely looked at what I needed done, (repair/replace a faucet) and quoted me $800. When I questioned it, one of the guys became belligerent and stormed out stating that, ‘I have a lot of clients to attend to and with plenty of money to spend’. I was so appalled at his reaction I asked him, 'Is that the kind of service rooterman offers?' He then jumped into his truck and gave me the finger! Don't use these people, they are despicable human beings, seriously!

Business details

Phone
(508) 337-8100
Address
120 Commercial St, Brockton, MA 02303, USA
Hours
Varies — check website

Service area

Based in Brockton. Serves 8 nearby cities within 20 miles:

Last updated June 30, 2026 · Data from Google Reviews
0

A1 Discount Plumber Brockton

4.1
Call