911 Plumbing & Electric INC
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
4.9★ / 296 reviews, BBB A+; 97 of 100 analyzed are 5-star. fast_response=14, same-day=8. Weekend arrival in 2hrs confirmed; holiday response confirmed. Jack covers plumbing, electric, solar.
What reviewers keep saying
- Weekend call answered and on-site within 2 hours — diagnosed and resolved a year-long electrical problem same day (fast_response=14, same-day-plumber=8) (cited in 1 of 100 reviews)
- Pricing consistent from quote to completion — no mid-job changes noted; solar and plumbing jobs both praised for honest pricing (workmanship=12, fair_pricing=1) (cited in 3 of 100 reviews)
- Insurance claim coordination offered after tree struck weatherhead — Jack communicated with insurer and restored power immediately after PGE's visit (cited in 1 of 100 reviews)
What reviewers complain about
- slow_response theme in 3 of 100 reviews; one commercial job took two weeks from initial call to start (1 of 100 reviews)
“Jack from 911 plumbing is a life saver. From the moment a neighbors tree hit my weatherhead, Jack was there to provide support and guidance along the way to get my equipment replaced/fixed. He help me when I filed an insurance claim, and was willing to speak …”
“I hired Jack to install a sub-panel, automatic transfer switch, and to re-locate 4 circuits from the main to the new sub-panel. I had gotten a few quotes and decided to hire him even though he wasn't the lowest but because he seemed nice and trustworthy. He …”
We read 100 of 296 reviews · newest from Aug 2025 · BBB A+ accredited