A Reliable Plumbing LLC
Plumber · Fresno, CA · Open 24 hours per Google listing
Our verdict
4.3★ Google / BBB A+ accredited; 80% positive sentiment across 35 reviews analyzed but 6 of 35 are 1-star — pattern of unprofessional phone conduct and a disputed $85 no-service fee cited in recent reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 35 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Same-day or within-an-hour arrival cited in multiple reviews; technicians Manuel and Albert praised for thoroughness on slab leaks and water heaters
2 cited reviews
“They came out to the house within an hour of my call and had the shower fixed in no time. They are polite, honest and knowledgeable in what they do!”
“Manuel precisely found the leak and changed out about 8 ft of pipe. They work very clean and organized as well as keeping you informed.”
Cited in 3 of the 35 reviews we analyzed — 1 cited review not excerpted here.
BBB A+ accredited; fair_pricing=1 and cheap-plumber=6 in service mentions suggesting competitive rates confirmed by reviewers
Cited in 2 of the 35 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Charged $85 'show up' fee after doing no service and recommending a faucet purchase — reviewer was told fee would be waived if service was performed
Cited in 1 of the 35 reviews we analyzed.
Red flag
Water heater part quoted at $350 (full price of a new unit) before reviewer sourced part for $90 themselves; tech still charged full labor
Cited in 1 of the 35 reviews we analyzed.
unprofessional=2 in 35 reviews; office staff cited as rude in 2 separate 1-star reviews — one hung up on a customer
“Rude, hung up on me. Horrible service. Horrible workers in the office. Would give 0 stars if possible.”
Cited in 2 of the 35 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 35 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Today A Reliable Plumbing fixed a water heater at a rental property I own. The technician came out earlier this week, and wanted to charge me $350 for a new burner assembly that would take a week or two to receive! Just the part, not even labor was going to be $350. I explained that this is ridiculous because a whole new water heater costs $350-$400. He agreed and said that I could order my own part. I bought …”
“I'm giving this company 1 star, not because they did a bad job but because they Price gouged me. Let me explain, I called and requested a quote because I had a horrible smell coming from the bathroom, after checking all the P traps I figured the seal on the toilet was loose and sewer gases was leaking into the air, I was given a quote of $95 to replace the wax ring and reinstall the toilet - that included parts and …”
“Albert just left. Before he started work he quoted, "215 to $225 to take a snake machine onto the roof." I approved. I thought he was quoting me a by-the-hour and that he would take about that long. No. 35 minutes later he is finished. He brings the invoice in and says, "$245." So my conclusion is: they charge more than $400 an hour. This business needs to explicitly say, "The job is quoted by the work to be …”
Positive
“I would definitely recommend A Reliable Plumbing. They came out to the house within an hour of my call and had the shower fixed in no time. They are polite, honest and knowledgeable in what they do!”
“This is the 2nd time Ive used A Reliable Plumbers. Both times they were out the next day. Diagnosed problem and got right to work. Manual was the main tech and Albert was awesome. I cant say enough good things about this company,thier employees and fair pricing. I highly,Highly recommend them”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire A Reliable Plumbing LLC?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own A Reliable Plumbing LLC?
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