Fresno Plumbing & Heating Inc
Plumber · Fresno, CA · Open 24 hours per Google listing
Our verdict
Fresno Plumbing & Heating: BBB A+ accredited, 111 Google reviews at 4.1★ with 25 one-stars out of 100 analyzed; unprofessional theme in 7 reviews and rude phone staff flagged across multiple sources.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Fresno, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Tackling difficult diagnostics others gave up on — located hidden water shutoff and sewer pipe defect that multiple prior plumbers missed
1 cited review
“I received the best service from Fresno Plumbing! Fresno Plumbing sent a plumber out, right away, and he went above and beyond to find my water shutoff and found it!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Same-day or next-day dispatch confirmed in multiple reviews; within-24-hour arrival on backed-up kitchen/laundry lines
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Unsafe driving complaint: company truck #131 cited driving wrong-side of road and forcing a merge (1-star, 2025-08)
Cited in 1 of the 100 reviews we analyzed.
Red flag
New construction workmanship dispute: guest bath tub and master shower sinking/bending post-install; company dismissed safety concern with 'OK, have a good day'
“the tub in the guest bath and the shower in the master bath are sinking/bending. It has caused an unsafe surface to take a shower in. I reminded them that it is not safe and can cause injury that leads to a lawsuit and he just said 'OK, have a good day'”
Phone staff repeatedly cited as rude — 'incredibly rude, you don't even get to finish your sentence'; cost to unclog drain doubled since prior visits
“What used to cost me $250 to unclog my drain is now DOUBLE. the women answering the phones are rude and the plumbers themselves are not friendly at all. CALL ANYONE ELSE”
1 more cited review
“First and foremost the woman that answers the phone is incredibly rude. You don't even get to finish your sentence and she's already rudely telling you exactly what does not answer your question!”
Pricing raised sharply: one repeat customer reports drain unclog now costs 2× prior rate; up-sell to full unit replacement flagged in water heater visit
“What used to cost me $250 to unclog my drain is now DOUBLE. the women answering the phones are rude and the plumbers themselves are not friendly at all. CALL ANYONE ELSE”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Drivers need safety courses as they have no regard to traffic around them. Truck #131 at 0630 on 8/21 this guy drives on the wrong side of the road to beat traffic then forcibly merges into me causing me to slam my breaks to avoid a crash because he wanted back in.”
“So they did the plumbing on my new construction home and the tub in the guest bath and the shower in the master bath are sinking/bending (how ever you want to put it) It has caused an unsafe surface to take a shower in. I am a disabled Vet and an uneven floor without being in the shower is hard enough to navigate. While dealing with this company they have no sense of urgency to get this fixed. I reminded them that …”
“Worst customer service I've ever experienced from any company. Called for service due to a burst pipe and they sent someone to fix the issue. My husband noticed the job was done incorrectly so we called for a service man to return and they sent Chris out the next day. Chris was the most unprofessional and service man we have encountered. He arrived clearly irritated to be there and when my husband asked him a …”
Positive
“We had our kitchen and laundry room lines backing up, called Fresno Plumbing and Heating, within 24 hours they had the very professional and friendly Dennis at our home. He was able to fix our issue in a timely manner and the fee was more than reasonable. I would highly recommend them and will be a forever loyal customer. Thank you Fresno Plumbing and Heating.”
“I received the best service from Fresno Plumbing ! I had several other "so called plumbers" come out to my home prior to calling Fresno Plumbing, and none of them could find my water shutoff. They all said the same thing "to give them a call back when I was able to locate the shutoff, and then they would be able to fix my problem." Fresno Plumbing sent a plumber out, right away, and he went above and beyond to find …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Fresno Plumbing & Heating Inc?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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