Mr. Rooter Plumbing of South and Central Valley
Plumber · Fresno, CA · Open 24 hours per Google listing
Our verdict
Mr. Rooter Fresno: 177 Google reviews at 4.8★ but reviewConsistency of 0.34 and 16 one-stars out of 77 analyzed; fast_response confirmed 16 times, but expensive cited 5 times and surprise_fees/slow_response each flagged.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Fresno, CA · compare all →
Our opinion, based on the 77 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day arrival confirmed across multiple reviews; tech on-site within ~1 hour of call in at least 2 documented cases
Cited in 2 of the 77 reviews we analyzed.
Specific tech Eugene repeatedly praised for toilet diagnosis accuracy — replaced 2 toilets same-day, correctly identified non-sewer cause
1 cited review
“Eugene was a very experienced plumber and knew right away that our old toilets needed to be replaced. It wasn't our sewer line that was plugging up much to my surprise. The work he did from start to finish in timely manner was excellent.”
Cited in 2 of the 77 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Overpricing pattern: reviewer paid $250 for 30-min drain snake vs. $120–$180 market rate; another reviewer called it a 'scam' and alleges contractor board complaint filing
“I called and was told tech would give me a price when they showed up. They charged me $250.00 for 30 minutes for snaking. What a rip. Buyer beware. All other plumbing companies were priced from $120 to $180.”
Cited in 2 of the 77 reviews we analyzed.
Pricing at 2× competitor quotes: $250 for 30-min snake where market rate cited as $120–$180; commission-based tech structure flagged
“I called and was told tech would give me a price when they showed up. They charged me $250.00 for 30 minutes for snaking. What a rip. Buyer beware. All other plumbing companies were priced from $120 to $180.”
2-day wait before tech arrived in 1 negative case; same tool re-used ineffectively before escalating to removal quote
Cited in 1 of the 77 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 77 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“My toilet was making a dripping sound so I called mr. Rooter. I asked the manager how much they would charge for checking toilet. She said each person carries a book of prices and that they will tell me the prices after they look at the problem. Well, when the guy came to look at the toilet, he moved a piece not even an inch and told me it was fixed. He then charged me $152.00!! I told him the lady I talked to …”
“Way over priced. They will try to scam you and will call the contractor board on the new contractor you pick over them. Not trustworthy”
“Associated with Lee's Air and Plumbing, this company came our several times to clear a pipe before detecting that there was a problem with the sewer line under the master bath vanity. I was quoted $19,000 to demo and repair the pipe. Turns out, another contractor discovered the problem line was also running underneath a fireplace and into the family room. I don't know who is in charge at the Mr. Rooter, but when …”
Positive
“very responsive . arrived with in about a hour of call. very professional and solved my problem quickly and reasonably. thank you.”
“Eugene installed our new toilet and was absolutely fantastic. He showed up right on time, worked quickly and professionally, and had everything running smoothly in no time. He’s not just efficient, he’s a walking encyclopedia of plumbing knowledge. You can tell he genuinely cares about doing the job right. Highly recommend him if you want someone reliable, skilled, and easy to work with!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Mr. Rooter Plumbing of South and Central Valley?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of South and Central Valley?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.