Morris plumbing
Plumber · Athens, AL · Open 24 hours per Google listing
Our verdict
Morris Plumbing holds 4.8 stars across 197 reviews with 80 of 86 analyzed rated 5-star; themeCounts show professional=42, fast_response=10, and only 1 slow_response complaint in the dataset.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Athens, AL · compare all →
Our opinion, based on the 86 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day or sub-hour arrival cited in multiple reviews — one reviewer confirmed a tech on-site within 30 minutes of calling (themeCounts.fast_response=10).
1 cited review
“Just this week when I had issues with my shower head and I called they had a gentleman there within 30 minutes AND they provided me with a spare until the Delta faucet under warranty gets mailed to my home.”
Cited in 3 of the 86 reviews we analyzed — 2 cited reviews not excerpted here.
Weekend and after-hours availability confirmed: 4 reviews tag weekend_or_emergency service, including a confirmed Saturday/Sunday job.
1 cited review
“Absolutely fantastic job, after hours and on Saturday and Sunday. Everything explained in detail and so very professional. They deserve 10 stars instead of 5.”
Technicians identify least-invasive repairs instead of defaulting to expensive work — 1 reviewer avoided full wall demo by rerouting a condensate drain line at minimal cost.
1 cited review
“The technician determined that it was actually the condensate drain line that was leaking. I was able to reroute the drain at minimal cost. I am extremely happy with the result and thankful the technician took the time to isolate the problem instead of doing costly and unnecessary work.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Scheduling follow-through inconsistent in isolated cases: 1 reviewer waited 3 weeks for a toilet installation with no-shows and no resolution.
Cited in 1 of the 86 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 86 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“For 3 weeks been told they are coming to put in my new toilet. Still nothing. Guess my pain and suffering is no issue for them. Don't deserve the one star I gave them.”
Positive
“Hands down THE BEST customer service!! They have completed MANY projects for me and my family over the past seveal years!! I have even left my backdoor unlocked on one of the service jobs, leaving my home completely vulnerable becuase they are THAT honest and trustworthy. Super thankful for MORRIS PLUMBING and their outstanding employees!! Just this week when I had issues with my shower head and I called they had a …”
“Morris plumbing did an excellent job helping me with my plumbing problem. We had a leak inside our wall behind our tankless water heater. I was afraid we were going to have to remove the heater and waferboard from the wall to repair the leak. The technician determined that it was actually the condensate drain line that was leaking. I was able to reroute the drain at minimal cost. I am extremely happy with the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Morris plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Morris plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.