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MPE Services - Madison

Madison, AL
4.8(189 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

1 concern

Aggressive post completion billing follow up. One of five reviews documents unsolicited contact from company staff (Geoffrey via text) to revisit a paid invoice, raising concerns about quote accuracy and potential upselling tactics after work completion.

Trust Score: 0/100 · Based on 189 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 189 Reviews Tell Us

Emergency Response

Same-day emergency response. Multiple reviewers praise rapid arrival and quick problem resolution.

Emergency and same-day calls

What To Watch Out For

Post-job billing disputes. One reviewer initially gave 5 stars, then downgraded to 1 star after the company reached out asking to discuss an invoice, claiming the technician's 4-hour quote was significantly underestimated and attempting to collect additional payment after the customer had already paid on-site.

Aggressive post completion billing follow up. One of five reviews documents unsolicited contact from company staff (Geoffrey via text) to revisit a paid invoice, raising concerns about quote accuracy and potential upselling tactics after work completion.

Quality & Professionalism

High technical competence. 4 of 5 reviews highlight professionalism, speed, and correct diagnosis (outlet fixes in 30 minutes, HVAC leak spotted and sealed same-day, kitchen sink unclogged expertly).

Communication

Post-job billing disputes. One reviewer initially gave 5 stars, then downgraded to 1 star after the company reached out asking to discuss an invoice, claiming the technician's 4-hour quote was significantly underestimated and attempting to collect additional payment after the customer had already paid on-site.

Pricing

Competitive pricing on some jobs. One reviewer noted price was 'better than any and all other plumbing company in Madison and Huntsville AL.'

Fast ResponderClean & Professional24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
B. Principled

Patrick was quick and proficient and a terrific person to boot. He corrected the problem with a flick of a switch to fix to bathroom outlets and replaced two bad outlets (bad for 20 years!) in the kitchen. This has been a persistent, long-term problem and he fixed it. All problems resolved in about 30 minutes. And he even won over my skittish dog. Highly recommend.

J
Joe DiNoto

Same-Day service. I called (today) and asked for a diagnostic and tune-up of my 5 year old residential HVAC. Shawn arrived same-day. He spotted a small leak and repaired it, topped off the coolant, and fixed up some weathered insulation (see pics). He communicated to me along the way and solved the issue in a professional manner. Great work, much appreciated.

T
Terry Reidselth

Zachary went above and beyond to unclog our kitchen sink. He was very nice and he knew exactly how to get the job done. Best care home service is the best. I will recommend them for all your plumbing and heating services. Thank you again Zachary.

B
Brian Kutys

Colin was fantastic. What we thought would be a simple water heater installation turned into a challenge. he handled it with professionalism and had a great attitude. I enjoyed having him at my house. Would definitely recommend him to anyone. **** Edited 2/26/25 ***** On 2/24, someone named Geoffrey reached out to me via text wanting to discuss my invoice. He asked for a good time to talk and would rather discuss over the phone. My invoice was paid on site right when work was completed, and there was nothing to discuss. I will not entertain this discussion because my invoice is paid and I no longer am conducting business with them. I feel they are trying to ask me to pay more because it took alot longer than the 4 hours that was quoted by the tech. I need to change my review to a 1 star due to this.

G
G-man

If anyone needs an Excellent plumbing company and a very good plumber this is the one, do not waste your time calling anyone else. Andrew and his helper were awesome, fast ( they installed my hot water heater and the booster) , knowledgeable, friendly and their price was better than any and all other plumbing company in Madison and Huntsville AL. They come out and give an estimate WITHOUT any change. I’m very happy with their work and we highly recommend them. THANK YOU VERY MUCH. G.A.

Business details

Phone
(256) 230-0402
Address
9582 Madison Blvd Suite 4, Madison, AL 35758, USA
Hours
Varies — check website

Service area

Based in Madison. Serves 5 nearby cities within 20 miles:

Last updated June 27, 2026 · Data from Google Reviews
0

MPE Services - Madison

4.8
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