MPE Services - Madison
Plumber · Madison, AL
Our verdict
Fast, skilled technicians with same-day response and excellent workmanship, but watch out for post-job billing disputes that can tank an otherwise perfect experience.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency response. Multiple reviewers praise rapid arrival and quick problem resolution.
1 cited review
“Same-day service, communicated along the way, solved professionally.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High technical competence. 4 of 5 reviews highlight professionalism, speed, and correct diagnosis (outlet fixes in 30 minutes, HVAC leak spotted and sealed same-day, kitchen sink unclogged expertly).
2 cited reviews
“He corrected the problem with a flick of a switch, fixed it in 30 minutes.”
“Same-day service, communicated along the way, solved professionally.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Competitive pricing on some jobs. One reviewer noted price was 'better than any and all other plumbing company in Madison and Huntsville AL.'
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Aggressive post-completion billing follow-up. One of five reviews documents unsolicited contact from company staff (Geoffrey via text) to revisit a paid invoice, raising concerns about quote accuracy and potential upselling tactics after work completion.
“They are trying to ask me to pay more because it took longer than quoted.”
Post-job billing disputes. One reviewer initially gave 5 stars, then downgraded to 1 star after the company reached out asking to discuss an invoice, claiming the technician's 4-hour quote was significantly underestimated and attempting to collect additional payment after the customer had already paid on-site.
“They are trying to ask me to pay more because it took longer than quoted.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Colin was fantastic. What we thought would be a simple water heater installation turned into a challenge. he handled it with professionalism and had a great attitude. I enjoyed having him at my house. Would definitely recommend him to anyone. **** Edited 2/26/25 ***** On 2/24, someone named Geoffrey reached out to me via text wanting to discuss my invoice. He asked for a good time to talk and would rather discuss …”
Positive
“Patrick was quick and proficient and a terrific person to boot. He corrected the problem with a flick of a switch to fix to bathroom outlets and replaced two bad outlets (bad for 20 years!) in the kitchen. This has been a persistent, long-term problem and he fixed it. All problems resolved in about 30 minutes. And he even won over my skittish dog. Highly recommend.”
“Same-Day service. I called (today) and asked for a diagnostic and tune-up of my 5 year old residential HVAC. Shawn arrived same-day. He spotted a small leak and repaired it, topped off the coolant, and fixed up some weathered insulation (see pics). He communicated to me along the way and solved the issue in a professional manner. Great work, much appreciated.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 189 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
MPE Services - Madisonisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Huntsville · Athens · Hartselle