DrainPro Express
Plumber · Athens, AL · Open 24 hours per Google listing
Our verdict
5.0 stars across 115 reviews — 96 of 98 analyzed are five-star; fast_response=18 and weekend_or_emergency=13 themes indicate strong after-hours capability for a solo-operator shop.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Athens, AL · compare all →
Our opinion, based on the 98 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response cited in 18 of 98 reviews — same-day service on water leak call, Christmas Eve morning arrival, late-evening call answered and resolved the next day.
2 cited reviews
“It was late in the day when I called and he came right out and knew within minutes where the leak was and had it fixed in no time, the price was more than fair and he was professional and friendly keeping me informed throughout.”
“Quick response to Yelp message at 11pm. Issue could wait until the morning but early arrival the next morning on Christmas Eve! Fast, friendly, professional.”
Cited in 3 of the 98 reviews we analyzed — 1 cited review not excerpted here.
After-hours and weekend availability confirmed in 13 reviews — responded to 11 PM Yelp message, came out after hours same night, dispatched on Christmas Eve.
1 cited review
“Quick response to Yelp message at 11pm. Issue could wait until the morning but early arrival the next morning on Christmas Eve! Fast, friendly, professional.”
Cited in 3 of the 98 reviews we analyzed — 2 cited reviews not excerpted here.
Fair pricing noted in 6 reviews — emergency call resolved at a price described as 'most economical' and 'more than fair.'
1 cited review
“It was late in the day when I called and he came right out and knew within minutes where the leak was and had it fixed in no time, the price was more than fair and he was professional and friendly keeping me informed throughout.”
Cited in 3 of the 98 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 98reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“My wife called Express Rooter on the recommendation of our Foundation repair company. She was told that they would give a free estimate on a small leak that we needed taken care of. They came out this morning and went under the house. When they came back out they told us that it would be 125 dollars. The technician told us that it was just a loose connection that he hand tightened. We were a little surprised by …”
“Horrible driving from a business owner”
Positive
“Came out after hours Solved the problem. No problem. Good service. Would highly recommend.”
“James from DrainPro Express was amazing! He showed up fast and unclogged my main line in no time. Super professional, knowledgeable, and friendly. If you need reliable plumbing help, I highly recommend DrainPro Express!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire DrainPro Express?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own DrainPro Express?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.