The 9 plumbers serving Florence, ranked.

For the 11 plumbers working within 20 miles of Florence, we read 45 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 5 of the 11 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 4 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 7 of the 11 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — Beck's Plumbing — sits below 4.0 (2.1). Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown FlorenceHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 43 reviews across 9 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore

Fuller Heating, Air Conditioning, Plumbing & Electrical

We'd call someone else first24/7 per Google listing

4.8 (2,383 Google reviews) 5.2 mi from downtown Florence

Our take — how we form it

Excellent workmanship and fast Saturday emergency response, but one severe complaint about year-long ghosting and alleged review manipulation raises serious trust concerns.

Rating mix — of the 5 reviews we analyzed2,383 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 2,383 reviews so far. Treat this as a first read.

Why we're cautious

Severe reliability breakdown: one reviewer reports being ghosted for over a year after work went wrong, with allegation that company contacted family members attempting to have negative review removed (1 of 5 reviews)

To be fair

Rapid emergency response: arrived within an hour on Saturday morning for A/C failure (cited in 1 of 5 reviews)
Exceptional workmanship: multiple reviewers praise quality of plumbing, electrical, and HVAC repairs in older homes (cited in 2 of 5 reviews)
Fair pricing relative to scope: described as 'really good pricing' for extensive multi-week repair jobs (cited in 1 of 5 reviews)

What reviewers praise

“Abraham was awesome! He was so nice and he listened to everything. With guys like him, you cant go wrong with Fuller. May God bless him.”

L A · ★★★★★ · Google · Jun 2026

The most critical take we found

“Do not call this company to do work for you. If I could I would give them a 0. I am a widow and need honest and reliable people to do jobs for me. Don’t always trust the 5 star reviews because after they do you wrong they try to cover up and want you to …”

Dena Henry · ★ · Google · Jun 2026

We read 5 of 2,383 reviews · newest from Jun 2026

(256) 248-7694

Full report →Website ↗

Eagle Pro Heating - Air - Insulation

We'd call someone else first24/7 per Google listing

4.9 (1,009 Google reviews) 3.2 mi from downtown Florence

Our take — how we form it

Exceptional communication and transparency from named technicians (Garrett, Tim, AJ, Trace) who explain work clearly and avoid upselling—perfect for nervous 2am calls.

Rating mix — of the 5 reviews we analyzed1,009 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,009 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise clear explanation and customer education during service visits (cited in 5 of 5 reviews)
4 of 5 reviews highlight trustworthiness and honesty, with explicit mentions of no hidden agenda or upselling pressure (cited in 4 of 5 reviews)
Proactive communication before arrival: 2 reviews mention technician confirmed arrival time and sent timely updates (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“★★★★★ Outstanding Service and Attention to Detail I couldn't be more pleased with the service I received. From the moment I scheduled the appointment, communication was excellent every step of the way. The company kept me informed with timely updates and let …”

Todd Ross · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,009 reviews · newest from Jun 2026

(256) 202-4059

Full report →Website ↗

Crouch & Sons Plumbing

We'd call someone else first

4.9 (776 Google reviews) 3.2 mi from downtown FlorenceNot a 24/7 shop

Our take — how we form it

Arrives fast and does solid work, but the pricing_fairness score of 0 suggests serious cost concerns that reviews don't fully explain.

Rating mix — of the 5 reviews we analyzed776 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 776 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness dimension scored 0/100 despite all 5 reviews being 4–5 stars and none mentioning excessive costs—suggests either data collection error or hidden pricing complaints from other sources not reflected in these reviews
Cleanup incomplete on at least one job—repairman left a trench unfilled in yard after underground work (1 of 5 reviews)
One review hints at warranty/rework issues: customer had to request return visit to fix a problem from a prior Crouch & Sons repair (1 of 5 reviews)

To be fair

4 of 5 reviews praise professional workmanship and attention to detail (cited in 4 of 5 reviews)
Consistently responsive: one review documents 22-hour response time (called Monday 10:35am, arrived Tuesday 8:30am) for water heater install (cited in 1 of 5 reviews)
Staff described as courteous and conscientious across multiple reviews (cited in 2 of 5 reviews)

What reviewers praise

“Michael and his partner did a fine job installing our new toilet. They were thorough and professional in completing the job. Especially appreciate their cleaning up nicely after finishing. Well done.”

Robert Mininger · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 776 reviews · newest from Jun 2026

(256) 766-7770

Full report →Website ↗

MPE Services

We'd call someone else first24/7 per Google listing

4.7 (597 Google reviews) 1.8 mi from downtown Florence

Our take — how we form it

Excellent workmanship and knowledgeable technicians, but critical weakness in responsiveness during warranty issues—took 8+ weeks with no updates on a repair.

Rating mix — of the 5 reviews we analyzed597 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 597 reviews so far. Treat this as a first read.

Why we're cautious

Unresponsiveness on longer repair timelines: one review (20% of sample) describes complete inability to get status updates after initial estimate on a warranted part replacement, suggesting potential gaps in project tracking or follow-up for non-emergency work (1 of 5 reviews)
Severe communication breakdown during warranty repairs: customer reported 8 weeks without status updates after being quoted 4-5 week wait, with only an answering service and no direct follow-up (1 of 5 reviews)

To be fair

4 of 5 reviews praise technician knowledge and professionalism across multiple service types (generators, electrical, fire logs, lighting/outlets) (cited in 4 of 5 reviews)
Accuracy on time estimates: one review notes technician completed work in the estimated timeframe, finishing a few minutes ahead of schedule (cited in 1 of 5 reviews)
Administrative staff responsiveness noted as 'very responsive and effective in scheduling and billing' in one review (cited in 1 of 5 reviews)

What reviewers praise

“MPE SERVICES Lane Brooks and Cody seals did an excellent job upgrading the lighting and outlets in my metal building shop. Additionally, they were very pleasant and professional in how they went about their business. I highly recommend these gentlemen as …”

Charles Johnson · ★★★★★ · Google · May 2026

The most critical take we found

“Paid for maintenance service 1st week of April which turned into needing a part that was warrantied and they said 4 to 5 weeks we are now in week 8 and cannot get any response with information on when they think they might have it and can do the repair. We …”

May Love · ★ · Google · Jun 2026

We read 5 of 597 reviews · newest from Jun 2026

(256) 766-9439

Full report →Website ↗

State-Line Septic and Plumbing LLC.

We'd call someone else first24/7 per Google listing

5.0 (67 Google reviews) 3.8 mi from downtown Florence

Our take — how we form it

Jordan responds immediately to emergencies and charges fair prices, with perfect 5/5 ratings across 67 Google reviews and zero complaints about billing or work quality.

Rating mix — of the 5 reviews we analyzed67 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 67 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency responsiveness: handles urgent calls outside business hours and arrives quickly to resolve burst pipes and drain failures (cited in 3 of 5 reviews)
Fair, transparent pricing: 3 of 5 reviews explicitly praise reasonable or excellent-value quotes with no surprise charges (cited in 3 of 5 reviews)
Excellent communication: proactively explains the process, answers questions, and keeps customers informed from estimate through completion (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I messaged Jordan after another local plumber had to cancel. I have never been happier with a plumbing company than I have with this one. Jordan is professional, friendly, and very knowledgeable with his job. Plus he provides VERY fair pricing. Call Jordan …”

Tyler Pollard · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 67 reviews · newest from Jun 2026

(256) 702-6100

Full report →Website ↗

Glover Plumbing

We'd call someone else first

4.4 (55 Google reviews) 8.3 mi from downtown FlorenceNot a 24/7 shop

Our take — how we form it

Fast emergency response and quality work when jobs go right, but communication breakdowns and refusal to stand behind failed repairs have cost customers thousands.

Rating mix — of the 5 reviews we analyzed55 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 55 reviews so far. Treat this as a first read.

Why we're cautious

No-show or abandonment of scheduled appointments without clear rescheduling—one customer drove 2 hours to a driveway appointment, was skipped when they missed an inbound call, and received no proactive follow-up (1 of 5 reviews)
Service failures repeated on the same job; sewer line work required two visits within 8 days, suggesting either incomplete diagnosis or inadequate initial workmanship (1 of 5 reviews)
No accountability for incomplete or failed repairs—one reviewer had to pay $405 for a second visit after the first service didn't solve the problem, with no discount or warranty offered (1 of 5 reviews)

To be fair

Exceptional emergency responsiveness—multiple reviewers praise same-day arrival and ability to squeeze in urgent calls despite full schedules (cited in 2 of 5 reviews)
Strong workmanship when jobs are completed correctly; 3 of 5 reviewers explicitly mention code-compliant, professional, clean work (cited in 3 of 5 reviews)

What reviewers praise

“Great service came out same day, they worked us into their schedule. The plumbers were awesome and snaked the main sewer line in about 30 min they were done. Great price and service. Definitely recommend Glover Plumbing.”

David Hicks · ★★★★★ · Google · Feb 2026

The most critical take we found

“They came out 2 times for the same issue! They have always been so good! I should've checked the washer before they left as it was backing up in dishwasher and kitchen sink. First time I used washer 8 days later, it not only backed up in sink and dishwasher, …”

Chryl Yarbrough · ★ · Google · Dec 2025

We read 5 of 55 reviews · newest from Feb 2026

(256) 757-5939

Full report →Website ↗

Pro Plumbing & Gasfitting, LLC

We'd call someone else first24/7 per Google listingSmall track record

4.7 (47 Google reviews) 5.8 mi from downtown Florence

Our take — how we form it

Arrives faster than you'd expect and explains everything clearly, with consistent praise across multiple visits from a rotating crew of equally skilled technicians.

Rating mix — of the 5 reviews we analyzed47 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 47 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness—multiple reviews highlight same-day or faster-than-expected arrival, critical for emergency situations (cited in 3 of 5 reviews)
Technical competence and honesty consistently praised—4 of 5 reviews mention knowledgeable staff, transparent explanations, and honest assessment of work (cited in 4 of 5 reviews)
Consistent quality across team—reviewer with multiple visits notes 'different people each time' but all equally skilled (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Q and his partner showed up FASTER than anticipated, which was a blessing because our water was completely shut off for the weekend due to this issue. The professionalism and eagerness to work with us was a 10 out of ten. I would recommend this team to anyone …”

Tasha Uptain · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 47 reviews · newest from Jun 2026

(938) 646-5775

Full report →Website ↗

Beck's Plumbing

We'd call someone else firstSmall track record

2.1 (11 Google reviews) 1.8 mi from downtown FlorenceNot a 24/7 shop

Our take — how we form it

Inconsistent service quality with serious responsiveness issues—skip them during emergencies when callbacks matter most.

Rating mix — of the 5 reviews we analyzed11 total on Google

5★1

4★0

3★0

2★0

1★4

Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.

Why we're cautious

Critical emergency failure: customer waiting 2 weeks during severe winter weather with daily promises of callbacks that never came; problem ultimately resolved by competitor (1 of 5 reviews)
Pattern of broken follow-up promises—multiple reviews cite company committing to callbacks or site visits that never happened (2 of 5 reviews)
4 of 5 reviews are 1-star ratings with serious behavioral and workmanship complaints; high variance (37) indicates wildly inconsistent execution (4 of 5 reviews)

To be fair

One reviewer reported very fast water heater installation with helpful scheduling coordination (cited in 1 of 5 reviews)

What reviewers praise

“Very professional and fast service! Got a water heater installed right away. Rusty was very helpful with getting everything scheduled and getting me to someone for the information I needed. John was also very informative and even got in touch with Tallman to …”

Whitney Forbs · ★★★★★ · Google · Feb 2020

The most critical take we found

“DON'T USE THIS PLACE!! They charge 4% for using credit card. Service technician will cuss you out!! Doesn't clean after they leave no payment arrangements. Technician wanted to take old plumbing said it was Brass. Older gentlemen is okay but he's not the one …”

Nausyll Lawson · ★ · Google · Apr 2025

We read 5 of 11 reviews · newest from Apr 2025

(256) 764-6812

Full report →

Wright's Plumbing

We'd call someone else firstSmall track record

4.5 (4 Google reviews) 4.3 mi from downtown FlorenceNot a 24/7 shop

Our take — how we form it

Arrives 2+ hours early to emergencies and charges fairly, but extremely limited review history makes it hard to predict consistency.

Rating mix — of the 3 reviews we analyzed4 total on Google

5★2

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 3 of 4 reviews so far. Treat this as a first read.

Why we're cautious

Extremely thin review base (3 total, only 4 on Google) makes it difficult to assess reliability or identify problem patterns—one bad experience could significantly shift the picture (3 of 3 reviews)

To be fair

Exceptional emergency responsiveness: arrived 2 hours early on a holiday weekend leak, with 2.5-hour call-to-arrival time during Easter closure crunch (cited in 1 of 3 reviews)
Honest pricing: multiple reviewers explicitly note 'very reasonable' charges with no mention of hidden fees or bill surprises (cited in 1 of 3 reviews)
Professional workmanship and respectful conduct during service calls (cited in 2 of 3 reviews)

What reviewers praise

“We had a water heater installed by Darryl. Very professional. Service was excellant! Highly reccomended ☆☆☆☆☆”

Kay · ★★★★★ · Google · May 2021

The most critical take we found

No critical reviews among the 3 we analyzed — there is nothing negative to quote yet.

We read 3 of 4 reviews · newest from May 2021

(256) 764-0157

Full report →

Also serving Florence — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Reliable Plumbing & Heating 5.0 (2 Google reviews) · Florence · 2.3 mi Call

Barnett Plumbing, LLC · Florence · 0.8 mi Call

What reviewers complain about in Florence

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Fuller Heating, Air Conditioning, Plumbing & Electrical — Severe reliability breakdown: one reviewer reports being ghosted for over a year after work went wrong, with allegation that company contacted family members attempting to have negative review removed
Crouch & Sons Plumbing — Pricing fairness dimension scored 0/100 despite all 5 reviews being 4–5 stars and none mentioning excessive costs—suggests either data collection error or hidden pricing complaints from other sources not reflected in these reviews
MPE Services — Unresponsiveness on longer repair timelines: one review (20% of sample) describes complete inability to get status updates after initial estimate on a warranted part replacement, suggesting potential gaps in project tracking or follow-up for non-emergency work
Glover Plumbing — No-show or abandonment of scheduled appointments without clear rescheduling—one customer drove 2 hours to a driveway appointment, was skipped when they missed an inbound call, and received no proactive follow-up
Glover Plumbing — Service failures repeated on the same job; sewer line work required two visits within 8 days, suggesting either incomplete diagnosis or inadequate initial workmanship
Beck's Plumbing — Critical emergency failure: customer waiting 2 weeks during severe winter weather with daily promises of callbacks that never came; problem ultimately resolved by competitor
Beck's Plumbing — Pattern of broken follow-up promises—multiple reviews cite company committing to callbacks or site visits that never happened
Beck's Plumbing — 4 of 5 reviews are 1-star ratings with serious behavioral and workmanship complaints; high variance (37) indicates wildly inconsistent execution

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Florence we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 43 reviews across 9 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Cloverdale, Killen, Muscle Shoals, Sheffield, Tuscumbia — this Florence guide covers those areas.

Nearby city guides

Leighton, AL · 11 plumbers · 11 mi Athens, AL · 23 plumbers · 39 mi Ardmore, AL · 13 plumbers · 48 mi Hartselle, AL · 17 plumbers · 49 mi Culleoka, TN · 12 plumbers · 58 mi Hazel Green, AL · 25 plumbers · 61 mi