Glover Plumbing
Plumber · Florence, AL
Our verdict
Fast emergency response and quality work when jobs go right, but communication breakdowns and refusal to stand behind failed repairs have cost customers thousands.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 9 plumbers we've reviewed in Florence, AL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers praise same-day arrival and ability to squeeze in urgent calls despite full schedules
1 cited review
“came out same day, they worked us into their schedule. Great price and service.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong workmanship when jobs are completed correctly; 3 of 5 reviewers explicitly mention code-compliant, professional, clean work
1 cited review
“came out same day, they worked us into their schedule. Great price and service.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show or abandonment of scheduled appointments without clear rescheduling—one customer drove 2 hours to a driveway appointment, was skipped when they missed an inbound call, and received no proactive follow-up
Cited in 1 of the 5 reviews we analyzed.
Red flag
Service failures repeated on the same job; sewer line work required two visits within 8 days, suggesting either incomplete diagnosis or inadequate initial workmanship
“They came out 2 times for the same issue! NO discount! $405 bill today!”
No accountability for incomplete or failed repairs—one reviewer had to pay $405 for a second visit after the first service didn't solve the problem, with no discount or warranty offered
“They came out 2 times for the same issue! NO discount! $405 bill today!”
Poor communication practices; customers report phone-based-only scheduling with no text follow-up, and calls not returned when homeowners attempt to reach them back
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They came out 2 times for the same issue! They have always been so good! I should've checked the washer before they left as it was backing up in dishwasher and kitchen sink. First time I used washer 8 days later, it not only backed up in sink and dishwasher, it then backed up in bathroom sink and then when I tried to use bathroom sink and kitchen sink, neither would drain. Called office. NO discount! I will NEVER …”
“I like to use local folk for all repairs down in rogersville, al area, I've got second home in area. I would recommend that everyone who uses them hold your cell phone to your ear, cause if you don't answer when they call you, they skip you period. No text, no answer when i called back, nothing.. just skipped , you didnt' answer the phone when i called, and the "we have so many calls, we can't wait for call back …”
Positive
“Great service came out same day, they worked us into their schedule. The plumbers were awesome and snaked the main sewer line in about 30 min they were done. Great price and service. Definitely recommend Glover Plumbing.”
“Glover Plumbing is the best in North Alabama, no question. Great service, quick responses, and they always show up ready to help. Their work is clean, professional, and done right the first time. You can tell they actually care about their clients. Solid crew 💪”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 55 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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