Tempo Plumbing
Plumber · Waynesboro, VA
Our verdict
Robert's crew arrives early, explains everything thoroughly, and handles emergency water situations with speed—but you're working with a small team so scheduling flexibility during peak season may vary.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 10 plumbers we've reviewed in Shenandoah, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently arrives ahead of schedule and confirms timing with customers beforehand
1 cited review
“Came earlier than promised, after checking to make sure it was OK.”
All 5 reviewers praise detailed communication and thorough explanations of work performed
1 cited review
“Communication on point from both Robert and Julie. Explained everything very thoroughly.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Handles high-pressure emergency situations (sump pump failure during heavy rain, crawl space leak before Thanksgiving) with speed and commitment to deadline
1 cited review
“Communication on point from both Robert and Julie. Explained everything very thoroughly.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Meticulous cleanup and attention to detail; multiple reviewers note job site left immaculate
2 cited reviews
“Communication on point from both Robert and Julie. Explained everything very thoroughly.”
“Came earlier than promised, after checking to make sure it was OK.”
Willing to work extended hours to ensure customer peace of mind (worked until 7pm evening before Thanksgiving)
1 cited review
“Communication on point from both Robert and Julie. Explained everything very thoroughly.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Robert Gochenhour and his assistants rescued us when one of the sump pumps in our basement quit working during a period of heavy rain over several days. The water in the sump pit was the highest we had ever seen, just a few inches below the floor level. Robert and crew showed up with a replacement pump and expertly replaced the failed pump. We are grateful for their timely service and excellent workmanship. We …”
“We had R.C. Gochenhour plumbing come and install a new hot water heater and disposal. They have serviced the water heater in our house for years. I appreciated his honest opinions of servicing an old hot water heater vs. buying a new one. I found him to be informative, trustworthy, friendly, and very professional. I highly recommend Robert and his team.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 118 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Shenandoah