Michael's Plumbing & Heating, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Unknown
Based on review analysis
1 concern
Pricing transparency issue: one reviewer reported unexpected charges after being told only labor would be billed, then being charged substantial travel fees without clear upfront disclosure
Trust Score: 0/100 · Based on 76 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 76 Reviews Tell Us
Emergency Response
Responds quickly to emergency calls; one reviewer had a burst main line serviced the next morning after calling, with crew arriving same day as contact
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Travel time charges are significant and can more than double the quoted service fee; one reviewer was quoted $197.50 but charged $419.73 due to 30-minute travel time each way
Pricing transparency issue: one reviewer reported unexpected charges after being told only labor would be billed, then being charged substantial travel fees without clear upfront disclosure
Quality & Professionalism
3 of 5 reviewers explicitly praise professionalism, efficiency, and quality of work
Pricing
Travel time charges are significant and can more than double the quoted service fee; one reviewer was quoted $197.50 but charged $419.73 due to 30-minute travel time each way
Customer reviews
Reviews from Google, Yelp & more
Simple process. Given quote prior to arrival. NO fee to come out and assess work! Very good business practices. Friendly techs and fast and efficient work!
I recently bought a house in the Harrisonburg that had to be completely renovated from the inside out. I called many contractors and they didn't want to help me. I finally called Michael's plumbing. And I was so glad that I did they put an air conditioning system to my house. I'll bring a new hot water heater. They fixed all of my gas lines. They fixed the electrical lines, it's an all and one facility. If you ever have a problem and you can't get help. Please call Michael's plumbing.
Long story short my main 4 inch pipe broke right as it passes through my foundation. With a house hold of 5 people, not being able to use any sink, toilet, shower, washer…. I was stranded. Happened around 10 pm. Called these guys up first thing the next day along with 5 other locations. The sent a crew right out. Excellent work. Extremely professional. Felt like I had a couple friends here helping get things working again. They will be my go to for any future plumbing needs. Thank you so very much !!
Pool heater not working. I called and they came out within 4 days. After 30 minutes of looking they let me know it was not fixable (it was old).Anyway, that visit cost me 419.73. The travel time was 30 minutes each way which they charge you for. I should have been charged only 197.50. Always get quotes before and in writing.
Very quick response. Discovered the carpet wet in a home I take care of some things and after consulting with the homeowner, I called Michael's.
Business details
Service area
Based in Harrisonburg. Serves 1 nearby cities within 20 miles:
Michael's Plumbing & Heating, Inc.