The 10 plumbers serving Mountain City, ranked.

For the 10 plumbers working within 20 miles of Mountain City, we read 161 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 2 of the 10 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.3, 3 below 4.0), but the depth behind them varies: 1 company carries 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 8 of the 10 companies have one — it's flagged below with their exact words. One number worth knowing: A + Plumbing alone carries 251 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown Mountain CityHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 161 reviews across 10 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

A + Plumbing

Top pick

4.9 (251 Google reviews) 19.6 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Charges half what competitors do while solving jobs others refused, with same-day emergency response and proven ability to fix botched work from bigger names.

Rating mix — of the 5 reviews we analyzed251 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 251 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional pricing fairness: 3 of 5 reviewers explicitly note A+ charged significantly less than competitors, including 50% below a major local business and avoiding unnecessary upsells that plagued other contractors (cited in 3 of 5 reviews)
Solves problems competitors won't touch: 2 of 5 reviewers specifically mention A+ completed difficult jobs (custom P-trap, sub-slab work, boring under driveway) that 30+ other plumbers or competing firms refused or said were impossible (cited in 2 of 5 reviews)
Fast emergency response: Same-day arrival on Friday afternoon for meter-to-house leak estimate and water restored within 4 hours of Tuesday arrival; one review specifically praised quick callback on voicemail (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Called A Plus for a free estimate on replacing my water heater. My previous estimate was a bit high. They sent Pedro do explain the options and provide estimate. Pricing was excellent (compare to other company). He got to work and it just took him about an …”

Angel Sanchez · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 251 reviews · newest from Mar 2026

(423) 797-0151

Full report →Website ↗

Woodby’s Electric

Top pick24/7 per Google listingSmall track record

4.5 (8 Google reviews) 19.4 mi from downtown Mountain City

Our take — how we form it

Fast, fair-priced electrician who fixes jobs right the first time and explains everything along the way.

Rating mix — of the 5 reviews we analyzed8 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 8 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise speed and efficiency of service completion (cited in 4 of 5 reviews)
Consistently described as professional and courteous across all reviews (cited in 4 of 5 reviews)
Transparent communication—one reviewer specifically appreciated being walked through the work and receiving itemized material receipts (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Had an issue at my motel with the power in my back building called Justin he came and found the issue and fixed it in no time. He is very fair, reasonable and professional. I would definitely would recommend 100% to anyone. He will always have my business. …”

ayana newton · ★★★★★ · Google · Jun 2023

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 8 reviews · newest from Jun 2023

(423) 430-5082

Full report →

Worth a look — with caveats

Real strengths, but read the concerns first

Complete Plumbing Septic & Drain Solutions LLC

Caveats applySmall track record

4.6 (49 Google reviews)5.0 on Yelp (1) 18.6 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Shows up fast for emergencies and does quality work, but communication issues and occasional unresponsiveness have frustrated some callers.

Rating mix — of the 15 reviews we analyzed49 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

Single 1-star review citing poor call-back practices and rude staff—isolated incident in 52-review sample but notable given otherwise pristine record and small dataset context (1 of 52 reviews)
Inconsistent phone responsiveness despite company size—one review reports no returned calls despite outreach, contradicting the typical fast-callback pattern (1 of 52 reviews)
Staff communication friction—one reviewer reported rude staff behavior and complaints about volume during call setup (1 of 52 reviews)

To be fair

Exceptional speed on emergency calls—multiple reviews cite same-day or within-hours response, including early morning water main breaks and urgent septic issues (cited in 4 of 52 reviews)
Consistently praised workmanship quality—8+ reviews specifically highlight professional, efficient, thorough work done cleanly with attention to detail (cited in 4 of 52 reviews)
Fair to competitive pricing—5 reviews mention reasonable costs, with one citing $400 savings versus competitor quotes (cited in 5 of 52 reviews)

What reviewers praise

“Can’t say enough about this Company. Top notch in every way. Great service, Communication, and a pleasure to work with. Thankful to have this service!!!”

Kimberly Couch · ★★★★★ · Google · Jan 2026

The most critical take we found

“Does not return calls. Rude staff who says they can't hear you then complains you're too loud.”

Stephanie Harp · ★ · Google · Apr 2025

We read 52 of 49 reviews · newest from Jan 2026 · BBB A+ accredited

(276) 258-0406

Full report →Website ↗

Wolf Hills Plumbing Experts

Caveats applySmall track record

4.4 (30 Google reviews)5.0 on Yelp (3) 18.3 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Fast emergency response with strong workmanship, but data quality issues and one serious reliability complaint from a former employee raise concerns about consistency.

Rating mix — of the 15 reviews we analyzed30 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

One credible 1-star review from a self-identified former employee alleging systematic reliability problems: unreliable response times (promised 30 min, delivered 2 hours), vehicle damage, and improper equipment handling (1 of 32 reviews)
Score variance of 27 points is unusually high, indicating extreme inconsistency across reviews or potential review authenticity issues
Data quality issues: Multiple reviews appear unrelated to plumbing (towing company reviews, gaming references, emojis only), suggesting poor review filtering or business name confusion (5 of 32 reviews)

To be fair

Same-day or rapid emergency response: 5 reviews mention arriving within an hour or same day for urgent issues like burst pipes and leaks (cited in 5 of 32 reviews)
High-quality workmanship with attention to detail: 7 reviews praise thorough, professional work and cleanliness after job completion (cited in 5 of 32 reviews)
Transparent communication and fair pricing: 4 reviews highlight reasonable rates, clear cost explanations, and customer-focused guidance (cited in 4 of 32 reviews)

What reviewers praise

“Love this company, super friendly. They replaced my toilet the same day and made sure everything was the way it was before they got there. Great price will definitely recommend.”

Devyn mathis · ★★★★★ · Google · Jan 2026

The most critical take we found

“never trust this company. they towed away my friend's car and drove for 400miles within 10 days.”

Zhexin Liu · ★ · Google · Aug 2015

We read 32 of 30 reviews · newest from Jan 2026

(276) 299-8175

Full report →Website ↗

Ed Ashley Plumbing.INC

Caveats applySmall track record

4.1 (13 Google reviews) 18.5 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Excellent craftsman with a three-generation reputation, but communication breakdowns during scheduling have left some customers waiting months for callbacks.

Rating mix — of the 12 reviews we analyzed13 total on Google

5★10

4★0

3★0

2★0

1★2

Why we're cautious

Communication/scheduling breakdown pattern: 2 of 17 reviews (12%) report being unable to reach the business or receive promised callbacks, with one customer left hanging for months. (2 of 17 reviews)
Two separate 1-star reviews report failure to return phone calls or provide callbacks despite multiple attempts to schedule service. (2 of 17 reviews)
One review documents a 4.5-month delay to complete a water shutoff repair after initial appointment, requiring customer to hire another plumber. (1 of 17 reviews)

To be fair

Consistently praised for quality workmanship across diverse jobs (garbage disposal, faucets, toilets, water heaters, whole-house replumbing). 8 of 17 reviews explicitly mention work quality or professionalism. (cited in 7 of 17 reviews)
Fair pricing mentioned in 6 reviews; customers describe jobs as 'reasonably priced' or 'fair price' with no overcharge complaints. (cited in 6 of 17 reviews)
Long customer relationships: 2 reviews cite 25+ years and three-generation loyalty, suggesting sustained trust and reliability. (cited in 2 of 17 reviews)

What reviewers praise

“Owner operator Ed did a great job!! garbage disposal removal, new kitchen faucet and inserts, replaced toilet, and flushed water heater. Friendly, courteous, knowledgeable, cleaned the work area!! excellent work ethics, reasonable pricing. Would definitely …”

dorothy wilkinson · ★★★★★ · Google · Aug 2025

The most critical take we found

“Came and tap off my water so I could get my water back on. Said they would be back in about 2 weeks to fix the problem never heard from them called them 3 times and got nothing but excuses they never would call me back even when they told me they would. …”

Tammie Shadley · ★ · Google · May 2022

We read 17 of 13 reviews · newest from Aug 2025

(276) 628-5344

Full report →

A-1 Plumbing

Caveats applySmall track record

3.4 (11 Google reviews) 19.4 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Fast diagnosis and completion with honest pricing—customers consistently praise same-day or rapid fixes, though limited review volume warrants caution.

Rating mix — of the 5 reviews we analyzed11 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.

Why we're cautious

Only 5 total reviews across all platforms; Google rating of 3.4/5 contradicts uniformly 5-star sample analyzed, suggesting negative reviews exist but were not included in synthesis dataset

To be fair

5 of 5 reviews praise speed of service, with technicians diagnosing and fixing issues in minutes to under an hour (cited in 5 of 5 reviews)
4 of 5 reviews explicitly mention reliability, punctuality, and professionalism; one reviewer contrasts A-1 favorably against competitors who overcharged and did shoddy work (cited in 4 of 5 reviews)
2 of 5 reviews specifically cite fair or reasonable pricing in comparison to local competitors (cited in 2 of 5 reviews)

What reviewers praise

“We had a very loud shrill noise come on when some of the water was turned on. Couldn't figure out what was going on. The service man had it figured out in about 5 minutes and had it all fixed in quickly. We are very pleased”

Linda Stewart · ★★★★★ · Google · Oct 2023

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11 reviews · newest from Oct 2023

(423) 646-3899

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Bralley's Plumbing Services

We'd call someone else firstSmall track record

4.0 (27 Google reviews) 19.1 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Exceptionally fast to answer emergency calls and delivers solid workmanship, but two serious complaints about unethical behavior (basement flooding, refusal to help) and interpersonal issues create real risk.

Rating mix — of the 15 reviews we analyzed27 total on Google

5★11

4★1

3★0

2★0

1★3

Why we're cautious

Two instances of serious ethics violations in 29 reviews (7%): basement flood with refusal to mitigate damage, and accusatory behavior toward customer who needed payment plan—both red flags for accountability and professionalism under stress (3 of 29 reviews)
Three complaints of failed work in 29 reviews (10%)—one explicitly states he referred customer to competitors after charging $100 for no service (3 of 29 reviews)
Refuses accountability after installation failures: One reviewer reports flooded basement from untested fitting, plumber refused cleanup and provided zero financial compensation despite hundreds in damages (1 of 29 reviews)

To be fair

Outstanding emergency responsiveness: 6 reviewers specifically mention same-day or after-hours service, including one call at 10pm from church and another at 9pm on a weekend (cited in 5 of 29 reviews)
Strong workmanship on complex jobs: 5 reviewers praise quality work on water heaters, drain clearing, and system installations with attention to detail (cited in 5 of 29 reviews)
Fair pricing on routine work: 5 reviewers mention reasonable or affordable rates for standard repairs (cited in 4 of 29 reviews)

What reviewers praise

“We had a hot water heater issue that was rapidly escalating into a dangerous situation because of adjacent electrical wiring. Matt squeezed us into his schedule, accurately assessed what we needed, and completed the repairs less than one complete day after …”

Parson Brown · ★★★★★ · Google · Jun 2024

The most critical take we found

“The worst plumber you could possibly call. This guy came to my house, was immediately rude, and then cursed at me because I was watching to figure out what I needed. Don't let some terrible plumber try to bully you as he left like a sissy when I was about to …”

CJ Kirk · ★ · Google · Mar 2026

We read 29 of 27 reviews · newest from Mar 2026

(276) 619-5171

Full report →

Southern Plumbing

We'd call someone else first24/7 per Google listingSmall track record

3.4 (10 Google reviews) 12.7 mi from downtown Mountain City

Our take — how we form it

Excellent workmanship and fair pricing when they show up, but coin-flip reliability on scheduling and communication—don't call them at 2am unless you have a backup number.

Rating mix — of the 8 reviews we analyzed10 total on Google

5★5

4★0

3★0

2★0

1★3

Small sample — we've analyzed only 8 of 10 reviews so far. Treat this as a first read.

Why we're cautious

No-show on scheduled appointments: 2 of 13 reviews report being stood up with no communication (2 of 13 reviews)
Critical communication failures during high-priority situations: elderly customer without water for 24+ hours waiting for callback on insurance claim; plumber later declined via email only and requested review removal (2 of 13 reviews)
Overbooking issues acknowledged: company cited 'overbooking' and 'personal illness' when declining work after customer escalated (1 of 13 reviews)

To be fair

High-quality workmanship: 4 of 5 completed jobs praised for skill, tidiness, and professionalism (cited in 4 of 13 reviews)
Fair pricing: 3 reviews explicitly mention reasonable or fair rates (cited in 3 of 13 reviews)
Can prioritize emergency work: one reviewer noted Dan rescheduled to handle urgent main water line leak same-day (cited in 1 of 13 reviews)

What reviewers praise

“We had an unexpected main water line leak outside of our home and it created an urgent replacement situation for us. Dan was able to change his schedule to make our problem a priority. He and his crew showed up on time and did exactly what we asked them do. …”

Jeff Roberts · ★★★★★ · Google · May 2024

The most critical take we found

“Supposed to come and fix leak. Scheduled them to come out. Didn't show and they didn't answer my calls.”

billy ritchie · ★ · Google · Mar 2025

We read 13 of 10 reviews · newest from Mar 2025

(276) 698-6020

Full report →Website ↗

A1 Mister Sewer

We'd call someone else firstSmall track record

5.0 (2 Google reviews) 19.1 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

Only 2 reviews so far, both 5-star and both noting Sunday/weekend service — too thin to judge beyond a positive emergency-availability signal.

Rating mix — of the 1 review we analyzed2 total on Google

5★1

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 1 of 2 reviews so far. Treat this as a first read.

What reviewers keep saying

Both of the 2 reviews cite weekend/emergency availability, one specifically praising a Sunday job (themeCounts.weekend_or_emergency=2) (cited in 2 of 2 reviews)

What reviewers complain about

Only 2 reviews total, both from the same author with identical text — not enough independent evidence to assess quality (2 of 2 reviews)

What reviewers praise

“Very good and on a sunday”

Ron Watters · ★★★★★ · Google · Aug 2023

The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 2 of 2 reviews · newest from Aug 2023

(276) 628-6000

Full report →

Bob Marshall Plumbing

We'd call someone else firstSmall track record

1.0 (1 Google reviews) 16.7 mi from downtown Mountain CityNot a 24/7 shop

Our take — how we form it

1-star Google rating on 1 review; sole review confirms owner retired ~10 years ago and business is no longer operating — this is a defunct listing that cannot be removed from Google.

Rating mix — of the 1 review we analyzed

5★0

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 1 of 1 reviews so far. Treat this as a first read.

Why we're cautious

Defunct listing: sole review explicitly states owner retired ~10 years ago; no plumbing service is being offered. (1 of 1 reviews)
Business is closed — owner retired approximately 10 years ago per the only reviewer (who appears to be a family member). (1 of 1 reviews)

The most critical take we found

“Owner retired 10 years ago. We cannot get Google to remove this listing. So sorry!”

Monica Marshall · ★ · Google · Feb 2023

We read 1 of 1 reviews · newest from Feb 2023

(423) 878-2413

Full report →

What reviewers complain about in Mountain City

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Complete Plumbing Septic & Drain Solutions LLC — Single 1-star review citing poor call-back practices and rude staff—isolated incident in 52-review sample but notable given otherwise pristine record and small dataset context
Wolf Hills Plumbing Experts — One credible 1-star review from a self-identified former employee alleging systematic reliability problems: unreliable response times (promised 30 min, delivered 2 hours), vehicle damage, and improper equipment handling
Wolf Hills Plumbing Experts — Score variance of 27 points is unusually high, indicating extreme inconsistency across reviews or potential review authenticity issues
Ed Ashley Plumbing.INC — Communication/scheduling breakdown pattern: 2 of 17 reviews (12%) report being unable to reach the business or receive promised callbacks, with one customer left hanging for months.
A-1 Plumbing — Only 5 total reviews across all platforms; Google rating of 3.4/5 contradicts uniformly 5-star sample analyzed, suggesting negative reviews exist but were not included in synthesis dataset
Bralley's Plumbing Services — Two instances of serious ethics violations in 29 reviews (7%): basement flood with refusal to mitigate damage, and accusatory behavior toward customer who needed payment plan—both red flags for accountability and professionalism under stress
Bralley's Plumbing Services — Three complaints of failed work in 29 reviews (10%)—one explicitly states he referred customer to competitors after charging $100 for no service
Southern Plumbing — No-show on scheduled appointments: 2 of 13 reviews report being stood up with no communication

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Mountain City we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 161 reviews across 10 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Creston, Laurel Bloomery — this Mountain City guide covers those areas.

Nearby city guides

Abingdon, VA · 17 plumbers · 19 mi Bristol, TN · 25 plumbers · 22 mi Hampton, TN · 13 plumbers · 25 mi Limestone, TN · 14 plumbers · 47 mi Landrum, SC · 17 plumbers · 93 mi Copper Hill, VA · 16 plumbers · 101 mi