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The 12 plumbers serving Hampton, ranked.

For the 13 plumbers working within 20 miles of Hampton, we read 141 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 3 of the 13 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 5 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 4 of the 13 companies have one — it's flagged below with their exact words. One number worth knowing: Hometown Plumbing, Electrical, & HVAC alone carries 1,825 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and repiping.

Updated Jul 11, 202620-mile radius of downtown HamptonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 141 reviews across 12 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Marc Francis Plumbing, LLC

Top pick24/7 per Google listing
4.8 (339 Google reviews) 15.4 mi from downtown Hampton
Our take — how we form it

Shows up fast even on holidays, fixes it right the first time, and won't surprise you with hidden charges—exactly what you want at 2am.

Rating mix — of the 15 reviews we analyzed339 total on Google
5★14
4★0
3★1
2★0
1★0

What reviewers keep saying

  • Emergency response: Multiple reviewers report same-day or next-morning arrival for urgent issues, including holiday weekend calls (cited in 3 of 88 reviews)
  • Transparent pricing: 5 reviewers explicitly mention fair, honest, or exact-quote pricing with no surprises (cited in 5 of 88 reviews)
  • Diagnostic clarity: Technicians explain problems in detail before repairs and walk customers through reasoning, not just solutions (cited in 3 of 88 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Extremely professional and knowledgeable. Fair pricing as well! Was born and raised here and they are the best Ive dealt with..our go to for all plumbing needs!”
J A · ★★★★★ · Google · Mar 2026
The most critical take we found
“***Update*** we were refunded out $40 without asking. Which we appreciate. Shows integrity and caring by the company. Changed my review on my own to reflect this effort by Marc Francis Plumbing. I get the impression they care about their company and …”
Robert Aker · ★★★ · Google · Mar 2025

We read 88 of 339 reviews · newest from Mar 2026

(423) 406-6577
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
2

Hometown Plumbing, Electrical, & HVAC

Caveats apply24/7 per Google listing
4.8 (1,825 Google reviews) 18.9 mi from downtown Hampton
Our take — how we form it

Fast emergency response with skilled technicians who explain work thoroughly, but pricing fairness is a major concern that demands upfront clarification.

Rating mix — of the 5 reviews we analyzed1,825 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,825 reviews so far. Treat this as a first read.

Why we're cautious

  • Zero transparency on pricing in any of 5 reviews despite plumbing work spanning pipe repair, fireplace service, and meter box replacements—this silence on a critical decision factor for emergency calls is notable.
  • Pricing fairness dimension scored 0/100—no reviews mention pricing, costs, or budget, making actual cost competitiveness impossible to assess.

To be fair

  • 5 of 5 reviewers praise responsiveness and speed—next-day service, Friday-to-Monday turnaround, and technicians working late to complete jobs. (cited in 5 of 5 reviews)
  • 4 of 5 reviews highlight technicians taking time to explain repairs, diagnose issues transparently, and break work into manageable sections. (cited in 4 of 5 reviews)
  • Technicians named individually (Kyle, Dylan, James, Nic, Justin, Blake) consistently described as professional, courteous, and thorough. (cited in 4 of 5 reviews)
What reviewers praise
“On time friendly knowledge. Billy spent a good 30 minutes or an hour going over all my issues and resolving 3 .he tolerated my pets as well .l plan to use hometown for pole replacement and meter boxs ... Mine are 40+ years or older .definitely needs a change …”
Cindy Shull · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,825 reviews · newest from Feb 2026

(423) 427-2702
Full report →Website ↗
3

Slone's Plumbing

Caveats apply
4.7 (105 Google reviews) 13.6 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Fast emergency response and solid technical work, but watch out for aggressive upselling tactics that prioritize company revenue over customer needs.

Rating mix — of the 5 reviews we analyzed105 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 105 reviews so far. Treat this as a first read.

Why we're cautious

  • Upselling behavior: 1 review explicitly calls out pushy sales tactics after customer declined; with small sample size (5 reviews), this single incident warrants caution on pricing transparency (1 of 5 reviews)
  • Pricing concern: 1 of 5 reviews reports aggressive upselling of unnecessary products even after customer explicitly stated the item had been recently replaced (1 of 5 reviews)

To be fair

  • Exceptional emergency availability—willing to work holidays and come out same-day/next-morning even during weekends (cited in 2 of 5 reviews)
  • Strong diagnostic capability; 2 of 5 reviews specifically praise their ability to identify root causes quickly (clogged drain, failed leach field) (cited in 2 of 5 reviews)
  • Professional communication and courtesy consistently mentioned across reviews; staff willing to educate customers on system maintenance (cited in 3 of 5 reviews)
What reviewers praise
“Every now and then you get to encounter a service that goes way beyond expectations. That's what happened to us with this company. We hired Slone's Plumbing for extensive work in our home and they did an outstanding job. Special kudos to Caleb and Nick who …”
Charles Hooper · ★★★★★ · Google · Dec 2024
The most critical take we found
“They were within the time frame, polite, clean, and did Temporarily fix the issue. This is meeting average expectations from any service provider. However they tried to Upsale me on a product I knew was not needed. Even after I discussed with them that it …”
Cecelia Perkinson · ★★ · Google · Jan 2025

We read 5 of 105 reviews · newest from Jan 2025

(423) 397-5933
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
4

Tennessee Plumbing

We'd call someone else first
4.8 (729 Google reviews) 14.5 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Emergency responder with a 2-hour arrival guarantee and zero price surprises—all five reviewers gave perfect scores.

Rating mix — of the 5 reviews we analyzed729 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 729 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: owner personally answers after-hours calls and dispatches within 2 hours (cited in 2 of 5 reviews)
  • Transparent pricing: quote remained firm even when unexpected issues arose during multi-week projects (cited in 1 of 5 reviews)
  • Technical execution: reviewers explicitly praised workmanship quality and efficiency in major repairs (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We were introduced to Tennessee Plumbing when they were assigned as our contractor through our home warranty and five stars is simply not enough to show how great they are! They went above and beyond our expectations despite the warranty company being very …”
Lacey Dunaway Mosley · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 729 reviews · newest from Jun 2026

(423) 219-5190
Full report →Website ↗
5

Tommie's Plumbing

We'd call someone else first
4.8 (503 Google reviews) 16.2 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Consistently excellent workmanship and communication across all job types, but responsiveness data is missing—critical for 2am emergencies.

Rating mix — of the 5 reviews we analyzed503 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 503 reviews so far. Treat this as a first read.

Why we're cautious

  • Responsiveness score of 0 suggests no data captured on emergency call-back speed or after-hours availability—critical unknown for 2am burst pipes

To be fair

  • All 5 reviews praise politeness, professionalism, and technical knowledge (cited in 5 of 5 reviews)
  • Thorough communication and explanation of work demonstrated in 3+ reviews; customers report being shown test results and repair details (cited in 1 of 5 reviews)
  • Handles large-scale jobs (whole home repipes, major water leaks) and finishing details (seeding, sidewalk relaying, cleanup) (cited in 2 of 5 reviews)
What reviewers praise
“Rob did an excellent job fixing our toilet that didn't fill or flush properly! He was friendly, professional, proficient and took time to explain our options in detail. The pricing was fair for our options and they honored our warranty. I would definitely …”
Adrian Hackney · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 503 reviews · newest from Apr 2026

(423) 831-3606
Full report →Website ↗
6

Johnson City Plumbing and Gas

We'd call someone else first
5.0 (97 Google reviews) 10.9 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Patrick shows up on time, does the work right, and charges fairly for quality—the kind of plumber you want calling back at 2am.

Rating mix — of the 5 reviews we analyzed97 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 97 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise punctuality and reliability—Patrick arrives when promised and completes jobs thoroughly (cited in 4 of 5 reviews)
  • 4 of 5 reviews explicitly mention going above and beyond, strong work ethic, or treating the home as their own (cited in 4 of 5 reviews)
  • Pricing perceived as fair value despite not being cheapest option—reviewers emphasize quality justifies cost (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I've consistently had prompt scheduling of my residential plumbing needs. Patrick is a true professional with both experience and expertise. You may pay less elsewhere, but his trustworthy rapport, quality service, and work done properly is worth it.”
Paul Gorman · ★★★★★ · Google · Jul 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 97 reviews · newest from Jul 2025

(423) 427-1111
Full report →
7

Tri cities plumbing solutions & Repair

We'd call someone else firstSmall track record
5.0 (37 Google reviews) 5.3 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Charges half what competitors do, arrives fast, and gets it right the first time—James and crew are the 2am call you want to make.

Rating mix — of the 5 reviews we analyzed37 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 37 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Significantly undercuts competitor pricing. 3 of 5 reviewers specifically praised fair or exceptionally low prices. (cited in 3 of 5 reviews)
  • Fast response and turnaround. One reviewer had issue diagnosed Friday and completed the following Friday; another praised quick response. (cited in 2 of 5 reviews)
  • High-quality workmanship on complex jobs. Reviewer reported successful resolution of undersized trunk pipe pressure problem and 350-foot mountain water line installation. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Working with James and his crew was an absolute pleasure! He arrived as promised and quickly diagnosed the issue. The entire team worked diligently to make repairs and complete the task. James is very knowledgeable and trustworthy, and his prices are …”
Vanessa Price · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 37 reviews · newest from May 2026

(423) 342-8834
Full report →Website ↗
8

Premier Plumbing LLC

We'd call someone else firstSmall track record
4.2 (25 Google reviews) 14.3 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Ray arrives same-day for emergencies and won't let you overpay, even for complex custom work like dog shower installations.

Rating mix — of the 5 reviews we analyzed25 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: answered call at 3:30pm on Christmas Eve and arrived by 6:30pm to fix burst pipe flooding home (cited in 1 of 5 reviews)
  • 4 of 5 reviewers explicitly mention same-day or next-day arrival and keeping promised arrival times (cited in 4 of 5 reviews)
  • Transparent pricing: reviewers describe costs as 'VERY fair' and consistently highlight excellent value even for custom installations (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Extremely professional! Came the same day I called! Guaranteed work. Excellent price! I cannot say enough! Will continue to use Premier Plumbing LLC”
Lisa Harrington · ★★★★★ · Google · Jul 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 25 reviews · newest from Jul 2025

(423) 483-9914
Full report →Website ↗
9

American Plumbing Inc.

We'd call someone else firstSmall track record
4.1 (18 Google reviews) 12.8 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Consistently excellent work at fair prices with a crew that shows up prepared, professional, and ready to finish the job right—no complaints across 5 reviews.

Rating mix — of the 5 reviews we analyzed18 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 18 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise workmanship quality, with specific mentions of thoroughness, cleanliness, and careful execution on major jobs like full copper pipe replacement. (cited in 3 of 5 reviews)
  • Trucks consistently stocked with necessary supplies and crew able to complete work competently and efficiently, reducing callback risk. (cited in 1 of 5 reviews)
  • Fair pricing and willingness to go above and beyond—noted by a General Contractor with 5 years of repeat business. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Steve Clark and his crew did an awesome job on our project. Thorough, quick, clean. Would recommend them!!”
Casey Gibson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 18 reviews · newest from Mar 2026

(423) 946-5125
Full report →Website ↗
10

Johnson City Water Heater Services

We'd call someone else firstSmall track record
5.0 (12 Google reviews) 8.7 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Consistently arrives next-day or same-day, wraps jobs in hours, and charges 40-50% less than big competitors without cutting corners.

Rating mix — of the 5 reviews we analyzed12 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 12 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day or next-day response even for non-emergencies; one reviewer received same-day service after calling with an urgent need (cited in 2 of 5 reviews)
  • Consistently undercuts major competitors by 40-50% while maintaining quality; 3 reviewers explicitly contrasted their pricing favorably against big-box and large plumbing companies (cited in 3 of 5 reviews)
  • High-quality workmanship and first-time-right execution; property owner with multiple rental units reports consistent excellence across routine and emergency calls (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“The story goes as follows: On a lazy Sunday, I call these gentlemen to discuss replacing my water heater. They arrive at my home the next day with a brand-new heater ready to go, and they wrap the entire thing in a matter of minutes. They're really laid-back, …”
Esther Bednar · ★★★★★ · Google · Oct 2023
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 12 reviews · newest from Oct 2023

(423) 460-9007
Full report →Website ↗
11

Environmental Drain & Plumbing

We'd call someone else firstSmall track record
4.6 (9 Google reviews) 9.9 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Long-standing local favorite with perfect 5-star reviews and rapid response times, but pricing data is completely absent from customer feedback.

Rating mix — of the 5 reviews we analyzed9 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 9 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently praised for fast, efficient service with multiple reviewers highlighting prompt response and quick problem resolution (cited in 2 of 5 reviews)
  • Excellent workmanship quality noted across reviews spanning over a decade (cited in 2 of 5 reviews)
  • Strong customer service and communication with reviewers describing friendly, professional interactions (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“My go to problem solvers. I love this company and the employees. Very effecient.”
Pat Horton · ★★★★★ · Google · Feb 2024
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 9 reviews · newest from Feb 2024

(423) 434-1758
Full report →Website ↗
12

Trivett Plumbing Co

We'd call someone else firstSmall track record
4.0 (4 Google reviews) 18.2 mi from downtown HamptonNot a 24/7 shop
Our take — how we form it

Excellent workmanship and fair pricing, but phone contact appears unreliable—critical liability for emergency calls.

Rating mix — of the 3 reviews we analyzed4 total on Google
5★2
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 3 of 4 reviews so far. Treat this as a first read.

Why we're cautious

  • Phone line reported disconnected by customer attempting contact—severe red flag for emergency availability (1 of 3 reviews)

To be fair

  • High-quality work recognized by customers; described as 'Best qualified plumber in the Tri-Cities' (cited in 1 of 3 reviews)
  • Competitive pricing noted as 'good price' by satisfied customer (cited in 1 of 3 reviews)
  • Prompt service delivery on septic work (cited in 1 of 3 reviews)
What reviewers praise
“Great septic service! Friendly, prompt and a good price. Highly recommend if you need your tank pumped!”
Mat Matsunaga · ★★★★★ · Google · Feb 2024
The most critical take we found
“Their phone appears to be disconnected.”
Cheryl Hanzlik · ★ · Google · Oct 2022

We read 3 of 4 reviews · newest from Feb 2024

(423) 878-2611
Full report →

Also serving Hampton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Roto-Rooter Plumbing & Drain Service · Johnson City · 13.5 mi Call

What reviewers complain about in Hampton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Hometown Plumbing, Electrical, & HVAC — Zero transparency on pricing in any of 5 reviews despite plumbing work spanning pipe repair, fireplace service, and meter box replacements—this silence on a critical decision factor for emergency calls is notable.
  • Slone's Plumbing — Upselling behavior: 1 review explicitly calls out pushy sales tactics after customer declined; with small sample size (5 reviews), this single incident warrants caution on pricing transparency
  • Tommie's Plumbing — Responsiveness score of 0 suggests no data captured on emergency call-back speed or after-hours availability—critical unknown for 2am burst pipes
  • Trivett Plumbing Co — Phone line reported disconnected by customer attempting contact—severe red flag for emergency availability
  • Hometown Plumbing, Electrical, & HVAC — Pricing fairness dimension scored 0/100—no reviews mention pricing, costs, or budget, making actual cost competitiveness impossible to assess.
  • Slone's Plumbing — Pricing concern: 1 of 5 reviews reports aggressive upselling of unnecessary products even after customer explicitly stated the item had been recently replaced

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Hampton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 141 reviews across 12 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Roan Mountain — this Hampton guide covers those areas.

Nearby city guides

Bristol, TN · 25 plumbers · 21 miLimestone, TN · 14 plumbers · 24 miMountain City, TN · 10 plumbers · 25 miAbingdon, VA · 17 plumbers · 31 miLandrum, SC · 17 plumbers · 76 miSlater, SC · 33 plumbers · 86 mi