FastPlumber near me

The 15 plumbers serving Arcadia, ranked.

16 plumbing companies serve the Arcadia area within 20 miles, and we've read 80 of their public reviews — the critical ones first. 9 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.9, 1 below 4.0), but the depth behind them varies: 12 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 6 of the 16 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — Benjamin Franklin Plumbing — sits below 4.0 (2.0). Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown ArcadiaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Mr. Plumber by Metzler & Hallam

We'd call someone else first24/7 per Google listing
4.9 (4,631 Google reviews) 15.4 mi from downtown Arcadia

Consistently fast response times and skilled technicians, but pricing fairness score of 0 suggests potential hidden costs or billing concerns not reflected in positive Google reviews.

Rating mix — of the 5 reviews we analyzed4,631 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 4,631 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness score of 0 contradicts uniformly 5-star reviews; suggests either limited data on pricing dimension or unresolved complaints on other platforms not visible in Google sample

To be fair

  • Fast emergency response: 4 of 5 reviews explicitly mention quick arrival or same-day service (cited in 4 of 5 reviews)
  • High-quality workmanship: All 5 reviews praise technical competence, thoroughness, and professional execution (cited in 5 of 5 reviews)
  • Proactive customer care: Technicians provided unsolicited estimates and preventative guidance in 2 reviews (cited in 2 of 5 reviews)
What reviewers praise
Mike came right at 8:00 am this morning in the 8-10 window. He was polite and respectful of my wife and I as well as our home. His work was outstanding, professional and he was knowledgeable and through. No more leaks. Thanks Mike for a hassle free and …
Jerry · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 4,631 reviews · newest from May 2026

2

Summers Plumbing Heating & Cooling

We'd call someone else first24/7 per Google listing
4.9 (2,515 Google reviews) 19.0 mi from downtown Arcadia

Excellent emergency response and workmanship with technicians who stay late on weekends, but aggressive upselling and a documented pattern of ignoring customer communication preferences about call timing.

Rating mix — of the 5 reviews we analyzed2,515 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 2,515 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical failure to honor explicit customer requests: One reviewer documented telling the company 4 separate times not to call before 12pm (works third shift), was promised 4 times that notes would be added to account, yet the company called at 10am anyway—indicating systemic disregard for documented preferences. (1 of 5 reviews)
  • Aggressive and persistent upselling: One reviewer reports being repeatedly pushed for additional appointments, subscription services, and add-ons via calls and texts, despite already purchasing a maintenance plan. (1 of 5 reviews)
  • Pricing concerns: One reviewer was charged $650 for removal of a recommended freeze-prevention system that failed, and had to pay additional remediation costs after a pipe burst. (1 of 5 reviews)

To be fair

  • Fast emergency dispatch and after-hours availability: 2 reviewers specifically praise same-day response and weekend availability, including one technician staying late Saturday to diagnose a drain issue. (cited in 2 of 5 reviews)
  • High-quality workmanship: 4 of 5 reviews explicitly praise technicians' skill, efficiency, and professionalism, with one emergency pipe repair completed in under 90 minutes on a Sunday. (cited in 4 of 5 reviews)
  • Customer-focused technicians: One technician provided unsolicited water-conservation tips and proactively managed water usage during service; another stayed late on a weekend to help diagnose an issue. (cited in 2 of 5 reviews)
What reviewers praise
Olivia did great job! She was very polite and knowledgeable . She answered our concerns and even gave us tips on how to prolong the life of our toilets, water heater. She was GREAT. And we were very comfortable with her being in our home. Was concerned about …
lois whitthorne · ★★★★★ · Google · May 2026
The most critical take we found
In reply to Summers: We tried to resolve it 4 times separate times. If you dont listen 4 times what makes the 5th different? Over zealous in a way I dont appreciate. They will always try and sell you more and more product or services. They will call early …
Noah LaMure · · Google · Jun 2026

We read 5 of 2,515 reviews · newest from Jun 2026

3

Carter's My Plumber - Plumbers Indianapolis, Water Heater Repair

We'd call someone else first24/7 per Google listing
4.9 (1,283 Google reviews) 18.2 mi from downtown Arcadia

Fast same-day service with transparent communication, but expect to pay premium pricing for quality workmanship.

Rating mix — of the 5 reviews we analyzed1,283 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,283 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently fast scheduling and same-day service across multiple review mentions (cited in 2 of 5 reviews)
  • 5 of 5 reviewers praise detailed explanations and transparency about options without aggressive upselling (cited in 5 of 5 reviews)
  • Proactive customer service touches like text reminders, technician photos, and annual maintenance scheduling (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing runs higher than reviewers expect; one reviewer questioned $600 toilet rebuild cost and another noted 'probably not least expensive' (2 of 5 reviews)
What reviewers praise
Easy scheduling and same day service. Technician arrived on time, identified leaky toilet problem, thoroughly described fix and repaired during visit. Respectfully wore shoe covers. Probably not least expensive but you get what you pay for. Able to use …
Musson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,283 reviews · newest from Jun 2026

4

Nardco Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.9 (1,283 Google reviews) 19.9 mi from downtown Arcadia

Exceptional emergency responder who showed up when others wouldn't during a furnace crisis, with consistently excellent workmanship and communication across full-home HVAC and plumbing projects.

Rating mix — of the 5 reviews we analyzed1,283 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,283 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers rate 5/5 stars with consistently high marks across responsiveness, workmanship, and communication (cited in 5 of 5 reviews)
  • 3 of 5 reviewers explicitly praise communication and proactive scheduling notifications (cited in 3 of 5 reviews)
  • Competitive pricing on large projects; one reviewer noted 'extremely competitive' pricing on full HVAC system installation (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very satisfied with our new Trane furnace and Heat pump. The salesman and installers were amazing. They answered all of our questions and cleaned the area up when they left. Very impressed with this first time experience with this company. Who by the way was …
Micky Woods · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,283 reviews · newest from May 2026

5

Home Heroes Plumbing Heating & Air

We'd call someone else first
5.0 (880 Google reviews) 14.4 mi from downtown ArcadiaNot a 24/7 shop

Exceptional same-day response and workmanship, though not the cheapest option—they own mistakes and fix them at their own expense.

Rating mix — of the 5 reviews we analyzed880 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 880 reviews so far. Treat this as a first read.

Why we're cautious

  • Post-installation quality control gap: 1 of 5 reviews documents a significant leak from a loose pipe connection occurring days after a major installation, suggesting potential oversight in final inspection despite eventual resolution (1 of 5 reviews)
  • Not the lowest-cost option: 1 of 5 reviewers explicitly states 'They may not be the cheapest out there,' though they value the work quality sufficiently to return (1 of 5 reviews)

To be fair

  • Same-day service on emergency calls: 2 of 5 reviewers explicitly mention same-day diagnosis and repair, critical for burst pipes at 2am scenarios (cited in 2 of 5 reviews)
  • Proactive communication and follow-up: multiple reviews highlight pre-appointment calls from supervisors, technician courtesy, and transparent cost discussions before work begins (cited in 2 of 5 reviews)
  • Ownership of mistakes: 1 of 5 reviews documents a post-installation leak; company took full responsibility, fixed related damage, and installed remediation equipment at their own expense same week (cited in 1 of 5 reviews)
What reviewers praise
Have been a member of their monthly maintenance plan for a couple of years now. I love that, unlike their competitors, they actually call to remind you that one of your free annual tune-ups is ready, instead of just taking your money and ignoring you the way …
Darrin Snider · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 880 reviews · newest from Jun 2026

6

Home Heroes Plumbing Heating & Air

We'd call someone else first
5.0 (677 Google reviews) 19.6 mi from downtown ArcadiaNot a 24/7 shop

They'll squeeze you in fast for emergencies and finish same-day, with techs who actually explain what they're doing—no surprises when the bill arrives.

Rating mix — of the 5 reviews we analyzed677 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 677 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: called with urgent leak, got callback next day and completed repair same day despite being initially booked a week out (cited in 1 of 5 reviews)
  • Clear communication: multiple reviewers highlight technicians explaining work thoroughly before and during service (cited in 2 of 5 reviews)
  • Consistent professionalism and punctuality: all 5 reviews mention on-time arrival, friendly demeanor, and efficient completion (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Lilly and Tye were very professional, knowledgeable, and friendly. They fixed a couple of issues related to a leak near my water heater and explained everything clearly. I would definitely call them again for any future plumbing needs. Highly recommend!
patty castillo · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 677 reviews · newest from Jun 2026

7

Mr. Rooter Plumbing of Indianapolis and Central Indiana

We'd call someone else first24/7 per Google listing
4.7 (603 Google reviews) 16.5 mi from downtown Arcadia

Consistently excellent emergency responder with technicians who work late, return early, and solve problems within budget—five perfect reviews with zero complaints.

Rating mix — of the 5 reviews we analyzed603 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 603 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response and willingness to work outside normal hours. Two reviews document technicians working late into the evening and returning early morning to complete jobs. (cited in 2 of 5 reviews)
  • Same-day service and quotes. Reviewer explicitly noted same-day quote delivery for water softener installation. (cited in 1 of 5 reviews)
  • Transparent, fair pricing that comes in below competitor estimates. Three reviews highlight reasonable charges and budget-conscious work. (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Adam replaced a flange that was cracked and in cement slab. He was able to complete the job and reseat the toilet in good time and was professional, but personable. The charge was reasonable and better than another company.
Linda Lawson · ★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 603 reviews · newest from Jun 2026

8

317 Plumber

We'd call someone else first24/7 per Google listing
4.9 (489 Google reviews) 14.8 mi from downtown Arcadia

Owner Danny responds fast and delivers same-day service at fair prices, with consistently excellent communication from quote to completion.

Rating mix — of the 5 reviews we analyzed489 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 489 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise fast responsiveness and same-day or quick service delivery. (cited in 3 of 5 reviews)
  • Pricing explicitly noted as competitive or below competitors' quotes in 2 reviews. (cited in 2 of 5 reviews)
  • Owner Danny Gerold personally involved in customer service and problem-solving; noted in 3 reviews for follow-up, on-site oversight, and creative solutions to reduce customer costs. (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
317 Plumber is great! They took care of me same day and cheaper than any other companies I received quotes from. My brand-new water heater is fabulous. I will forever call upon them. Thank you 317 Plumber
Nateisha Gilbert · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 489 reviews · newest from Jun 2026

9

Royal Flush Plumbing

We'd call someone else first24/7 per Google listing
4.7 (246 Google reviews) 19.0 mi from downtown Arcadia

30-minute emergency response with consistently excellent workmanship—all 5 reviews are 5-star with no complaints on pricing or quality.

Rating mix — of the 5 reviews we analyzed246 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 246 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: arrived within 30 minutes on a service call and resolved issues quickly (cited in 2 of 5 reviews)
  • All 5 reviews award 5-star ratings with consistent praise for workmanship quality and professionalism across multiple technicians (Dave, Jacob, Joe, Andrew) (cited in 4 of 5 reviews)
  • Clean, detail-conscious work: reviewers specifically mention minimizing dirt/spillage and professional job site management (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
When I called for service they were here in 30 minutes. Dave and Jacob did an outstanding job! They came to install a sink. The countertop installer did not anchor the sink and in fact the hole was almost too big. Dave and Jacob found a way to anchor the sink …
George Burt · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 246 reviews · newest from Feb 2026

10

Munson’s Water Works of Madison County

We'd call someone else first
4.9 (195 Google reviews) 15.1 mi from downtown ArcadiaNot a 24/7 shop

Family-run shop that answers emergency calls on nights and weekends, charges fairly, and finishes jobs fast—exactly what you want at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed195 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 195 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: Called at 6 PM Friday, plumber arrived Saturday 8 AM with diagnosis and part installation completed by 9 AM. Another reviewer reports response in under one hour. (cited in 2 of 5 reviews)
  • Honest pricing: 4 of 5 reviews explicitly praise fair pricing and working within customer budgets rather than maximizing charges. (cited in 4 of 5 reviews)
  • Professional follow-through: Multiple reviewers confirm they keep promises on scheduling, pricing, and follow-up service across repeat jobs. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
If you are looking for affordable but great quality work this is the place to call... They are seriously genuine people and know what they are doing and work within a budget to help people. They are not out here trying to charge you a ton of money to get the …
Alicia Roberts · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 195 reviews · newest from Jun 2026

11

Lew's Plumbing and Drain Cleaning

We'd call someone else first
4.8 (164 Google reviews) 9.5 mi from downtown ArcadiaNot a 24/7 shop

Honest, experienced crew that arrives on time and charges exactly what they quote—customers actively wait for their preferred technicians.

Rating mix — of the 5 reviews we analyzed164 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 164 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistent on-time arrival and fast service: 4 of 5 reviews explicitly mention punctuality and quick work (cited in 4 of 5 reviews)
  • Price transparency and fairness: customers praise honest pricing and quote accuracy; one explicitly states 'I paid exactly what was quoted' (cited in 2 of 5 reviews)
  • Strong technician quality and customer loyalty: customers request specific plumbers by name (Chris, Jeff) and skip competitors to wait for them (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had Chris install a tankless water heater. They arrived on time. The install was quick. They covered the floors so there was no mess. I paid exactly what was quoted. I would definitely recommend Lew’s Plumbing.
Kim Greene · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 164 reviews · newest from May 2026

12

24-7 Plumbing Heating and Cooling, LLC

We'd call someone else first24/7 per Google listing
4.8 (155 Google reviews) 16.8 mi from downtown Arcadia

Owner-operated emergency plumber with exceptional speed (1-hour fixes, same-night dispatch) and transparent after-hours pricing—call them when you need water restored fast.

Rating mix — of the 5 reviews we analyzed155 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 155 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise rapid emergency response, including same-night dispatch and sub-1-hour fixes for critical issues (cited in 4 of 5 reviews)
  • Transparent pricing even for after-hours emergency calls—2 reviewers explicitly note fair/reasonable charges despite late-night dispatch (cited in 2 of 5 reviews)
  • Consistently high-quality workmanship with follow-up service; one reviewer used them multiple times over a year with positive results each time (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
James (the owner and tech) was great! They were at my house within a few hours after I noticed leaking on Sunday night. I wanted to see if my warranty company would cover anything, so I didn't proceed with the services at that time. After the warranty company …
Kaitlin Koenig · ★★★★★ · Google · Dec 2023
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 155 reviews · newest from Dec 2023

13

Delmolino Plumbing

We'd call someone else firstSmall track record
4.2 (31 Google reviews) 19.9 mi from downtown ArcadiaNot a 24/7 shop

Honest pricing and skilled work, but communication breaks down when they lose interest in a job—don't expect proactive updates if they change their minds.

Rating mix — of the 5 reviews we analyzed31 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews shows severe unresponsiveness and avoidance when declining work; customer had to initiate contact repeatedly to learn job was cancelled (1 of 5 reviews)
  • Communication lapses: took 2 weeks and multiple follow-up calls before notifying customer they would not accept a home warranty job, despite promising a specific arrival date (1 of 5 reviews)

To be fair

  • 4 of 5 reviews praise fair pricing and cost savings; one reviewer saved 'several hundred dollars' through honest assessment (cited in 4 of 5 reviews)
  • 3 of 5 reviews highlight creative problem-solving and skilled workmanship (retrieving broken flap without excavation, unclogging from both directions under house) (cited in 2 of 5 reviews)
  • 2 of 5 reviews explicitly mention prompt early-morning arrival or same-day responsiveness to urgent calls (cited in 2 of 5 reviews)
What reviewers praise
When I called the man said it would be sometime the next day. I expected 3pm. It always goes that way for me. To my surprise, I got a call saying he was on his way at 8am. He had my back up fixed in less than an hour and it was cheaper than I ever imagined it …
Jessica · ★★★★★ · Google · Sep 2020
The most critical take we found
My home warranty company selected Delmolino for a claim. It took them 2 weeks to tell me that they didn't want to work with the warranty company, but only after I called them multiple times. They couldn't be bothered to tell me they weren't coming on their …
Richard Scoresby · · Google · Sep 2019

We read 5 of 31 reviews · newest from Sep 2020

14

My Guy Plumbing LLC

We'd call someone else firstSmall track record
5.0 (29 Google reviews) 19.6 mi from downtown ArcadiaNot a 24/7 shop

Responds immediately to burst pipes and other emergencies, explains options transparently, and undercuts competitor quotes significantly without sacrificing quality.

Rating mix — of the 5 reviews we analyzed29 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 29 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise immediate/prompt response and same-day service, critical for emergency situations like burst pipes (cited in 3 of 5 reviews)
  • 4 of 5 reviews highlight transparent communication and education—showing customers how to save money on repairs or explaining complex options (cited in 4 of 5 reviews)
  • Pricing significantly undercuts major competitors (quoted $2,700–$7,000+ by others vs. substantially lower final cost) while delivering comprehensive work (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Fantastic experience! Spencer is very respectful, honest, and a quick worker. This is the first time I’ve had a contractor show me how to do quick repairs myself so I can save money. I greatly appreciated the transparency. We will definitely be reaching out …
Alex S · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 29 reviews · newest from Mar 2026

15

Benjamin Franklin Plumbing

We'd call someone else firstSmall track record
2.0 (8 Google reviews) 19.1 mi from downtown ArcadiaNot a 24/7 shop

Excellent workmanship when they show up, but don't call them for emergencies—delayed response on Saturday water outages, refuses service areas without notice, and hidden $89.95 trip charges sting.

Rating mix — of the 5 reviews we analyzed8 total on Google
51
40
30
20
14

Small sample — we've analyzed only 5 of 8 reviews so far. Treat this as a first read.

Why we're cautious

  • 4 of 5 reviews are 1-star complaints. Patterns include emergency delays, service area deception, hidden fees, and aggressive staff—only 1 positive review in dataset. (4 of 5 reviews)
  • Multiple complaints about non-emergency responsiveness on initial contact. One caller hung up twice due to rudeness; another wasted a day off; a third had scheduling cancelled with no advance warning. (3 of 5 reviews)
  • Fails to honor emergency availability claims. Saturday water outage customer was told someone would arrive 8am-12pm, then later informed no one available until Monday despite advertising '24 hr emergency service'. (1 of 5 reviews)

To be fair

  • Professional, knowledgeable technicians who deliver quality work when dispatched. One reviewer praised same-day arrival with skilled diagnosis and on-time completion. (cited in 1 of 5 reviews)
What reviewers praise
Donny came all the way out from Plainfield, IN same day for a warranty job that he honored. I expected good service and I got it! Same day, on time, I could tell he was a plumber who knew what he was doing, they are very professional.
Charm Lite · ★★★★★ · Google · Jul 2019
The most critical take we found
Be aware that when they say "no charge if you have a receipt from another company for current service, there will be no charge", there will actually be a TRIP charge of $89.95! That is even if they do nothing but give advice!
Surely So · · Google · Aug 2024

We read 5 of 8 reviews · newest from Aug 2024

Also serving Arcadia — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

All Pro Plumbing Services LLC 5.0 (7 Google reviews) · Lawrence · 18.5 mi Call

What reviewers complain about in Arcadia

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Mr. Plumber by Metzler & HallamPricing fairness score of 0 contradicts uniformly 5-star reviews; suggests either limited data on pricing dimension or unresolved complaints on other platforms not visible in Google sample
  • Summers Plumbing Heating & CoolingCritical failure to honor explicit customer requests: One reviewer documented telling the company 4 separate times not to call before 12pm (works third shift), was promised 4 times that notes would be added to account, yet the company called at 10am anyway—indicating systemic disregard for documented preferences.
  • Home Heroes Plumbing Heating & AirPost-installation quality control gap: 1 of 5 reviews documents a significant leak from a loose pipe connection occurring days after a major installation, suggesting potential oversight in final inspection despite eventual resolution
  • Delmolino Plumbing1 of 5 reviews shows severe unresponsiveness and avoidance when declining work; customer had to initiate contact repeatedly to learn job was cancelled
  • Benjamin Franklin Plumbing4 of 5 reviews are 1-star complaints. Patterns include emergency delays, service area deception, hidden fees, and aggressive staff—only 1 positive review in dataset.
  • Benjamin Franklin PlumbingMultiple complaints about non-emergency responsiveness on initial contact. One caller hung up twice due to rudeness; another wasted a day off; a third had scheduling cancelled with no advance warning.
  • Summers Plumbing Heating & CoolingAggressive and persistent upselling: One reviewer reports being repeatedly pushed for additional appointments, subscription services, and add-ons via calls and texts, despite already purchasing a maintenance plan.
  • Summers Plumbing Heating & CoolingPricing concerns: One reviewer was charged $650 for removal of a recommended freeze-prevention system that failed, and had to pay additional remediation costs after a pipe burst.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Arcadia we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Goldsmith, Hobbs, Kempton, Tipton — this Arcadia guide covers those areas.

Nearby city guides