Carter's My Plumber - Plumbers Indianapolis, Water Heater Repair
Plumber · Indianapolis, IN · Open 24 hours per Google listing
Our verdict
Fast same-day service with transparent communication, but expect to pay premium pricing for quality workmanship.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Indianapolis, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently fast scheduling and same-day service across multiple review mentions
2 cited reviews
“same day service. Technician arrived on time”
“Showed me in depth on the system and what he was planning”
5 of 5 reviewers praise detailed explanations and transparency about options without aggressive upselling
2 cited reviews
“same day service. Technician arrived on time”
“Showed me in depth on the system and what he was planning”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Proactive customer service touches like text reminders, technician photos, and annual maintenance scheduling
Cited in 1 of the 5 reviews we analyzed.
Professional demeanor and respect for home (shoe covers, personable staff like Wes and Luke W.)
2 cited reviews
“same day service. Technician arrived on time”
“Showed me in depth on the system and what he was planning”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing runs higher than reviewers expect; one reviewer questioned $600 toilet rebuild cost and another noted 'probably not least expensive'
“same day service. Technician arrived on time”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Easy scheduling and same day service. Technician arrived on time, identified leaky toilet problem, thoroughly described fix and repaired during visit. Respectfully wore shoe covers. Probably not least expensive but you get what you pay for. Able to use discount coupon. Overall very pleased.”
“It was time for our water heater to be serviced. Scheduling was a breeze and we were able to get an appointment within days. Wes, the plumber, was personable and knowledgeable. Showed me in depth on the system and what he was planning to do. Very respectful and kind. Would definitely use again and highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,283 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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