Home Heroes Plumbing Heating & Air
Plumber · Anderson, IN
Our verdict
Exceptional same-day response and workmanship, though not the cheapest option—they own mistakes and fix them at their own expense.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Indianapolis, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day service on emergency calls: 2 of 5 reviewers explicitly mention same-day diagnosis and repair, critical for burst pipes at 2am scenarios
2 cited reviews
“They were quick to diagnose the issue and fixed it the same day.”
“Faron was on time, polite and explained what he recommended.”
Proactive communication and follow-up: multiple reviews highlight pre-appointment calls from supervisors, technician courtesy, and transparent cost discussions before work begins
2 cited reviews
“Faron was on time, polite and explained what he recommended.”
“They actually call to remind you of your free annual tune-ups.”
Ownership of mistakes: 1 of 5 reviews documents a post-installation leak; company took full responsibility, fixed related damage, and installed remediation equipment at their own expense same week
Cited in 1 of the 5 reviews we analyzed.
High technical competence: 3 of 5 reviews praise knowledgeable technicians; one reviewer notes work received compliments from a professional engineer
2 cited reviews
“They replaced both a water heater and softener at a great price.”
“They actually call to remind you of your free annual tune-ups.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Maintenance program reliability: 1 reviewer notes company proactively calls to remind customers of free annual tune-ups, differentiating them from competitors who 'take your money and ignore you'
1 cited review
“They actually call to remind you of your free annual tune-ups.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Post-installation quality control gap: 1 of 5 reviews documents a significant leak from a loose pipe connection occurring days after a major installation, suggesting potential oversight in final inspection despite eventual resolution
Cited in 1 of the 5 reviews we analyzed.
Not the lowest-cost option: 1 of 5 reviewers explicitly states 'They may not be the cheapest out there,' though they value the work quality sufficiently to return
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Have been a member of their monthly maintenance plan for a couple of years now. I love that, unlike their competitors, they actually call to remind you that one of your free annual tune-ups is ready, instead of just taking your money and ignoring you the way the "last company I used" did. Fernando and Dalton came out for my annual AC inspection today, found a minor problem, were straightforward in explaining what …”
“Scheduling was easy. The morning of the appointment, Kevin the supervisor called and asked about the plumbing before the plumber was set to arrive .Faron was on time, polite and explained what he recommended to solve the issue. He discussed his findings with Kevin and Kevin then called me to discuss the charges. After we agreed upon a dollar amount, Faron completed the job and even fixed a sluggish hot water flow …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 880 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Indianapolis · Arcadia · Sheridan · Greenfield