Munson’s Water Works of Madison County
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 195 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 195 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness: Called at 6 PM Friday, plumber arrived Saturday 8 AM with diagnosis and part installation completed by 9 AM. Another reviewer reports response in under one hour.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Professional follow-through: Multiple reviewers confirm they keep promises on scheduling, pricing, and follow-up service across repeat jobs.
Communication
Exceptional emergency responsiveness: Called at 6 PM Friday, plumber arrived Saturday 8 AM with diagnosis and part installation completed by 9 AM. Another reviewer reports response in under one hour.
Pricing
Honest pricing: 4 of 5 reviews explicitly praise fair pricing and working within customer budgets rather than maximizing charges.
Professional follow-through: Multiple reviewers confirm they keep promises on scheduling, pricing, and follow-up service across repeat jobs.
Customer reviews
Reviews from Google, Yelp & more
If you are looking for affordable but great quality work this is the place to call... They are seriously genuine people and know what they are doing and work within a budget to help people. They are not out here trying to charge you a ton of money to get the most out of you, they are literally great!!! I'll always call them if I have any issues. Hands down the best around, you don't find good people like them anymore it's so nice to know there's still some good folks around.
Had them come out to complletely replace my kitchen sink plumbing. They replaced everything for a great price and even helped me with a shower issue for free! Took no more than an hour. I'll definitely be using them for any future projects!!
All the staff are professional and knowledgeable. I have had small jobs from unstopping a sink drain to completely removing a cast iron tub and installing a new surround shower between 3 homes I own. They keep their word on scheduling, on price, and follow up, and they are fairly priced. I highly recommend!
I called Phil at 6 PM on a Friday night and told him my water situation and he came to my house at 8 AM on Saturday morning. He diagnosed the problem, went and got the part and I had water by 9 AM. Much appreciated. I use Water Works for all things plumbing. As part of this fix, I got the pressure switch on that Saturday then I got a new balancing tank installed about a week later.
Great company and two great guys run it! They are very down to earth and honest. They are quick to respond and get you in and get the issue resolved. This is the second time we have used Munsons Water Works and will continue to do so in the future. Thank you for making it easy and not concerning!
Business details
Service area
Based in Anderson. Serves 3 nearby cities within 20 miles:
Munson’s Water Works of Madison County