Munson’s Water Works of Madison County
Plumber · Anderson, IN
Our verdict
Family-run shop that answers emergency calls on nights and weekends, charges fairly, and finishes jobs fast—exactly what you want at 2am with a burst pipe.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Wilkinson, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: Called at 6 PM Friday, plumber arrived Saturday 8 AM with diagnosis and part installation completed by 9 AM. Another reviewer reports response in under one hour.
1 cited review
“Took no more than an hour.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest pricing: 4 of 5 reviews explicitly praise fair pricing and working within customer budgets rather than maximizing charges.
3 cited reviews
“work within a budget to help people. They are not out here trying to charge”
“Took no more than an hour.”
“They keep their word on scheduling, on price, and follow up”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional follow-through: Multiple reviewers confirm they keep promises on scheduling, pricing, and follow-up service across repeat jobs.
1 cited review
“They keep their word on scheduling, on price, and follow up”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Personable and trustworthy: Described as 'genuine people,' 'down to earth and honest,' and 'good folks' by multiple reviewers.
1 cited review
“work within a budget to help people. They are not out here trying to charge”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“If you are looking for affordable but great quality work this is the place to call... They are seriously genuine people and know what they are doing and work within a budget to help people. They are not out here trying to charge you a ton of money to get the most out of you, they are literally great!!! I'll always call them if I have any issues. Hands down the best around, you don't find good people like them …”
“Had them come out to complletely replace my kitchen sink plumbing. They replaced everything for a great price and even helped me with a shower issue for free! Took no more than an hour. I'll definitely be using them for any future projects!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 195 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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