Elite Electric, Plumbing & Air
Excellent workmanship and emergency responsiveness, but severe pricing transparency issues with bills 5-10x initial quotes.
Small sample — we've analyzed only 5 of 5,130 reviews so far. Treat this as a first read.
Why we're cautious
- 40% of reviews (2 of 5) cite severe pricing disputes with 5-10x markups and poor customer service response to complaints; one reviewer pursuing legal action (2 of 5 reviews)
- 2 of 5 reviews report extreme pricing discrepancies: one charged $500 for $30 part (1500% markup), another charged $4,000+ when expecting $400-800 (5-10x initial estimate) (2 of 5 reviews)
- Poor dispute resolution: when customer challenged $500 overcharge, company 'gave the run around' rather than addressing the complaint (1 of 5 reviews)
To be fair
- 3 of 5 reviewers praise professional workmanship and attention to detail (cited in 2 of 5 reviews)
- Same-day emergency response on weekend (water heater leak on Sunday) (cited in 1 of 5 reviews)
- 2 of 5 reviewers highlight clear communication and detailed explanations (cited in 2 of 5 reviews)
“I called Elite of Port St. Lucie and James joblon and misty mccabe were the 2 that came to inspect /investigate all of my issues. They both were very helpful, knowledgeable and empathetic to what we were going through. Everything was explained to us in detail …”
“Called Elite to fix my a/c and they charged me close to $500 for a 5 min job, my husband came home and seen it was just a capacitor change and the part only costed $30, reached out to Elite and they just gave me the run around. I highly recommend using a more …”
We read 5 of 5,130 reviews · newest from May 2026