Elite Electric, Plumbing & Air
Plumber · Stuart, FL · Open 24 hours per Google listing
Our verdict
Excellent workmanship and emergency responsiveness, but severe pricing transparency issues with bills 5-10x initial quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Stuart, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
3 of 5 reviewers praise professional workmanship and attention to detail
2 cited reviews
“professional, efficient, and clearly done with great attention to detail”
“sent someone out that day. The water heater was ordered and installed”
Same-day emergency response on weekend (water heater leak on Sunday)
1 cited review
“sent someone out that day. The water heater was ordered and installed”
2 of 5 reviewers highlight clear communication and detailed explanations
2 cited reviews
“Everything was explained to us in detail but in a way we fully understood”
“professional, efficient, and clearly done with great attention to detail”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
40% of reviews (2 of 5) cite severe pricing disputes with 5-10x markups and poor customer service response to complaints; one reviewer pursuing legal action
“charged me close to $500 for a 5 min job”
Cited in 2 of the 5 reviews we analyzed.
2 of 5 reviews report extreme pricing discrepancies: one charged $500 for $30 part (1500% markup), another charged $4,000+ when expecting $400-800 (5-10x initial estimate)
“charged me close to $500 for a 5 min job”
Cited in 2 of the 5 reviews we analyzed.
Poor dispute resolution: when customer challenged $500 overcharge, company 'gave the run around' rather than addressing the complaint
“charged me close to $500 for a 5 min job”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called Elite to fix my a/c and they charged me close to $500 for a 5 min job, my husband came home and seen it was just a capacitor change and the part only costed $30, reached out to Elite and they just gave me the run around. I highly recommend using a more trust worthy company.”
“I had two electricians who were booked that i have previously used quote me $400-$800 to move two outlets and two led lights a foot or so due to a built-in being installed. Given they couldn't do it, I reached out to Elite. The electrician who showed up tells me on the phone what i think is $400 something because that's what I'm expecting. I get charged $4K plus. Needless to say I am pursuing legal channels as I …”
Positive
“I called Elite of Port St. Lucie and James joblon and misty mccabe were the 2 that came to inspect /investigate all of my issues. They both were very helpful, knowledgeable and empathetic to what we were going through. Everything was explained to us in detail but in a way we fully understood. We were given options of ways to solve our problems that we were facing and they both made it very comfortable to face it and …”
“Our gas water heater sprung a leak on a Sunday. We called Elite and they sent someone out that day. The water heater was ordered and installed the next day. The quality of the work was amazing. Our service tech Richard was knowledgeable, friendly and courteous. We couldn’t be happier with Elite. We highly recommend them to our friends and family.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,130 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Stuart