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The 15 24/7 plumbers serving Surfside

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 75 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown SurfsideHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Surfside

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Power Pro Plumbing Heating & Air

Top pick24/7 per Google listing
4.8 (2,576 Google reviews) 16.2 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8★ on 2,576 Google reviews; only 5 reviews analyzed (thin local sample); 100% positive sentiment; faucet repair in 3 accounts and prompt leak detection praised — but depth of evidence is very limited.

Rating mix — of the 5 reviews we analyzed2,576 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,576 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Technicians fix dual faucet leaks and drain issues in single visit while also tightening loose fittings to prevent future leaks — multi-task efficiency noted (cited in 2 of 5 reviews)
  • Customer service scheduling described as smooth; technician Joaquin detected all leaks quickly and completed repairs within hours without extra charges (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Joaquin was just doing prompt service. I got very headache last few days because of reserve water tank getting empty. After search on Google I found this company and call immediately. I truly impressive with their quick response and take appointment after …
Mays Richard · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,576 reviews · newest from Jan 2026

2

Drain Right Services

Top pick24/7 per Google listing
4.9 (1,879 Google reviews) 15.0 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,879 reviews; 5 of 5 sampled at 5-star with technicians Eric and Mauricio praised for no-upsell honesty, on-site within 2 hours, and thorough leak detection with camera footage shown to owner.

Rating mix — of the 5 reviews we analyzed1,879 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,879 reviews so far. Treat this as a first read.

What reviewers keep saying

  • On-site within 2 hours; same-day service with detailed video and verbal explanation of all findings — no pressure to add unchosen services (cited in 3 of 5 reviews)
  • Honest pricing — previous estimates were 'way too expensive'; Drain Right came through at a fair price without upselling (cited in 2 of 5 reviews)
  • Detailed exterior repair (copper pipe through house wall) with careful patching; held to original quote despite extra time spent (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Anthony E was friendly, knowledgeable and efficient at detecting and fixing our copper pipe leaks. He got everything taken care of quickly and we were thrilled to have it done so soon. He was on the spot within two hours of our call to Drain Right.
Jann Girard · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,879 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
3

Power Pro Plumbing Heating & Air

Caveats apply24/7 per Google listing
4.9 (1,863 Google reviews) 10.3 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,863 reviews; 5/5 analyzed reviews are 5-star with themeCounts professional=5, workmanship=2; water heater replacement and same-day dispatch are core strengths across this high-volume operation.

Rating mix — of the 5 reviews we analyzed1,863 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,863 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater replacement executed same-day with full inspection and multiple options presented — noted in 2 of 5 analyzed reviews (cited in 2 of 5 reviews)
  • Technicians conduct thorough diagnostics before recommending work — 2 of 5 reviewers specifically mention being walked through options (themeCounts.workmanship=2) (cited in 2 of 5 reviews)
  • Same-day scheduling confirmed in 2 of 5 analyzed reviews; fast_response signal in 1 (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Today I had the wonderful pleasure of meeting Emiliano and Adrian. When they arrived, they were very respectful, professional and courteous. Well mannered and well spoken. For my particular issue both gentlemen were very knowledgeable in how to approach the …
Rene Gutierrez · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,863 reviews · newest from Mar 2026

4

Rooter Hero Plumbing & Air of Los Angeles

Caveats apply24/7 per Google listing
4.8 (1,255 Google reviews) 17.7 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8 Google stars across 1,255 reviews; 4 of 5 analyzed are 5-star with fast arrival and clear diagnosis, but 1 review documents a $350 charge for a 2-minute estimate that competitors resolved for $200 with a basic snake.

Rating mix — of the 5 reviews we analyzed1,255 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 1,255 reviews so far. Treat this as a first read.

Why we're cautious

  • High-pressure upsell to $20,000 repipe when a $200 drain snake resolved the problem — reviewer paid $350 for estimate alone with no alternative offered. (1 of 5 reviews)
  • Upsell pressure flagged in 1 of 5 reviews: Fernando quoted $350 for a 2-minute visit and pushed a $20,000 repipe as the only solution; a competitor snaked the line for $200 and resolved the issue. (1 of 5 reviews)

To be fair

  • Fast arrival documented: Nelson arrived ~1 hour after call for a toilet repair; Yony and Omar arrived 'very fast' for a water heater pilot issue. (cited in 2 of 5 reviews)
  • Technicians explain diagnostics clearly before work begins and provide precise cost estimates within 15 minutes of arrival, per 2 of 5 reviewed accounts. (cited in 2 of 5 reviews)
What reviewers praise
My toilet stopped filling up in the tank last night and after a quick google search I landed on Rooter Hero. I think most of us are a little apprehensive about calling a plumber, since we are inexperienced and worry about extreme prices and services. I felt …
Arik Warren · ★★★★★ · Google · Feb 2026
The most critical take we found
If you have money to blow, this is your company! First guy George that came out was very nice and knowledgeable. Unfortunately the next guy who came out Fernando was straight out of Used Car salesman 101 training. He charged me $350 for 2min of his time to …
StrandlifeHB · ★★★ · Google · Nov 2025

We read 5 of 1,255 reviews · newest from Feb 2026

5

Downey Plumbing Heating & Air Conditioning

Caveats apply24/7 per Google listing
4.7 (508 Google reviews) 14.5 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7 stars across 508 Google reviews; all 5 analyzed reviews are 5-star with themeCounts showing professional=4, fast_response=3 — technicians named repeatedly for same-day sewer, toilet, and emergency calls.

Rating mix — of the 5 reviews we analyzed508 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 508 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day emergency dispatch confirmed in 2 of 5 analyzed reviews, including toilet overflow and weekend plumbing leaks handled without delay (cited in 2 of 5 reviews)
  • Technicians praised for thorough cleanup and detail-oriented work across multiple service types — gas furnace install, bathroom repair, sewer job — in 3 of 5 analyzed reviews (cited in 3 of 5 reviews)
  • Clear, consistent communication throughout jobs cited in 2 of 5 analyzed reviews, including real-time updates on a sewer system overhaul (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Albert P. from Downey Plumbing was very professional, responsiveness, and excellent quality of work. He was on time, knowledgeable, and leaving the work area clean. Now my bathroom is running properly because of Albert P.
JB Bradley · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 508 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
6

Barker and Sons Plumbing & Rooter

We'd call someone else first24/7 per Google listing
4.8 (4,289 Google reviews) 17.0 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast emergency response (hours, not days) with consistently excellent workmanship, but pricing data is completely absent from reviews.

Rating mix — of the 5 reviews we analyzed4,289 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 4,289 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 2 of 5 reviewers specifically mention arrival within hours of contact (cited in 2 of 5 reviews)
  • Thorough explanation and customer education: 3 of 5 reviewers praise clear communication about problems, options, and solutions (cited in 3 of 5 reviews)
  • Same-day or rapid job completion: 2 reviewers highlight finishing work within a single day (cited in 2 of 5 reviews)

What reviewers complain about

  • No pricing information provided in any of the 5 reviews; cannot assess value or cost competitiveness
What reviewers praise
I am so incredibly glad I called Barker and Sons. Not only did they follow up by phone prior to the appointment to confirm the best time for me, but they also came out within just a few hours of my initial contact. They also sent out their very best, Bo P. …
Jenny Jenn · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 4,289 reviews · newest from Jun 2026

7

American AC Heat Plumbing

We'd call someone else first24/7 per Google listing
4.9 (3,451 Google reviews) 19.6 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent workmanship and technician quality, but communication breakdowns on warranty issues can take months to resolve—avoid if you need guaranteed responsiveness.

Rating mix — of the 5 reviews we analyzed3,451 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 3,451 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresolved warranty defects and management non-response: 1 review details a faulty electric AC condenser installed December 2025 that leaks excessively, creating safety hazards, with customer's 6-month escalation attempts completely ignored until forced to post negative review—suggesting potential systemic issue with follow-through on high-value installs. (1 of 5 reviews)
  • Critical responsiveness failure on warranty claims: 1 long-term customer (20 years) reports calling repeatedly over 6 months with no callback from management despite a $40,000 installation under warranty and contract promise of money-back guarantee if unsatisfied. (1 of 5 reviews)

To be fair

  • Consistently thorough and professional technicians: 4 of 5 reviews specifically praise detailed work, explanations, and expertise from named staff members (Alex Dominguez, Jonas Roper, Deisbin Morales, Justin Rocha, Frank). (cited in 4 of 5 reviews)
  • Fast emergency response: 1 review reports arrival 'within just a few hours' despite heavy Friday evening traffic, with technician diagnosing issue confidently and same-day scheduling for follow-up work. (cited in 1 of 5 reviews)
  • Fair pricing relative to work quality: 1 review notes 'cost was definitely worth the amount of detail and hard work,' and 1 review specifically praises technician's integrity in recommending repairs only when necessary to save customer money. (cited in 2 of 5 reviews)
What reviewers praise
Update: They reached out the day after I posted my review. In hindsight, I should have contacted them as soon as I noticed the issue. They came out to assess the situation and fixed it immediately. They installed a tray under the condenser to collect the …
Margarita Vargas · ★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,451 reviews · newest from Jun 2026

8

JustinTime Plumbing Heating and Air

We'd call someone else first24/7 per Google listing
4.9 (1,453 Google reviews) 11.1 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Arrives on time, communicates clearly, and backs their work with a rare one-year warranty—the kind of plumber you actually want calling back at 2am.

Rating mix — of the 5 reviews we analyzed1,453 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,453 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness and on-time arrival: 4 of 5 reviewers specifically mention quick response, timeliness, or reliable scheduling (cited in 4 of 5 reviews)
  • Consistent communication throughout the job: 4 of 5 reviewers highlight clear explanations, courtesy calls, or transparent problem-solving (cited in 4 of 5 reviews)
  • One-year warranty on workmanship—significantly longer than industry standard (30-60 days), showing confidence in quality (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Before and after photos… A 23-year-old water heater that I don’t think had ever been serviced. And the brand new tankless water heater. The entire team at JustinTime Plumbing worked seamlessly. The phone support was excellent. The workers were quick and …
Betty Parker · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,453 reviews · newest from Jun 2026

9

Mr. Rooter Plumbing of Long Beach

We'd call someone else first24/7 per Google listing
4.9 (1,178 Google reviews) 11.6 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Punctual, detail-oriented technician (Christian notably arrives exactly on time) with strong communication skills, but only 5 reviews limit confidence in pattern assessment.

Rating mix — of the 5 reviews we analyzed1,178 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,178 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness and timeliness: technician arrived exactly at promised time (9:15 AM for 9:00–9:30 window) and completed work quickly (30 minutes). (cited in 1 of 5 reviews)
  • Clear communication and transparency: 3 of 5 reviews specifically praise explanation of issues, options provided, and walking customers through the work. (cited in 3 of 5 reviews)
  • Thorough workmanship: technician proactively crawled under house to inspect pipes beyond the immediate problem, demonstrating above-standard diligence. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Brian was very professional and polite. He did a good job with my plumbing issue. I’d highly recommend the services.
Thelma V. · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,178 reviews · newest from Jun 2026

10

Parzival Plumbing

We'd call someone else first24/7 per Google listing
4.9 (1,045 Google reviews) 10.4 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Owner and team show up fast (90 minutes to emergency calls) and fix it right the first time without upselling, with transparent pricing that often comes in under estimates.

Rating mix — of the 5 reviews we analyzed1,045 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,045 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise fast response times and punctuality, with one reviewer noting 90-minute arrival after emergency call (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention clear communication and honest practices, with no upselling or surprise charges (cited in 4 of 5 reviews)
  • Owner Thomas and crew consistently deliver thorough diagnostics (camera inspections, hydro-jetting) and complete fixes on first visit (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very efficient, courteous, and helpful plumber. Identified and fixed the problem using replacement part provided by me. Tested to ensure no leaks. Also took care of a couple of minor plumbing issues while on site. I appreciated the communication(s) re …
Eileen Phillips · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,045 reviews · newest from Jun 2026

11

Coast Plumbing, Heating & Air, Inc.

We'd call someone else first24/7 per Google listing
4.9 (639 Google reviews) 8.8 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Dispatches available plumbers immediately even at 2am, with consistently skilled technicians who explain repairs clearly and offer fair pricing.

Rating mix — of the 5 reviews we analyzed639 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 639 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency availability—multiple reviewers confirm plumbers available immediately, including after-hours calls (cited in 2 of 5 reviews)
  • All 5 reviewers praise technician knowledge and clear explanations of complex repairs (cited in 3 of 5 reviews)
  • Punctuality emphasized across reviews—technician arrived 15 minutes early to scheduled appointment (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Service technician plumber Nate was so kind and knowledgeable about the diagnostic process and repair. He provided clear information and options with varying price points for the repair. He was patient and kind with his communication, making sure I understood …
Carren Chaney · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 639 reviews · newest from Jun 2026

12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (593 Google reviews) 12.8 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Responds immediately to emergency calls and fixes problems right the first time, but pricing fairness is a major concern that wasn't explored in these reviews.

Rating mix — of the 5 reviews we analyzed593 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 593 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite all 5-star reviews with no complaints—this may indicate incomplete review data or a hidden cost problem not surfaced in available feedback

To be fair

  • Exceptional emergency responsiveness: 2 of 5 reviews specifically praise rapid response to urgent situations, including weekend calls (cited in 2 of 5 reviews)
  • Technicians go above and beyond to complete jobs: one technician sourced a missing part off-site and returned to finish the repair (cited in 1 of 5 reviews)
  • Consistent communication and education: 4 of 5 reviewers highlight technicians explaining work clearly and making customers feel informed (cited in 4 of 5 reviews)
What reviewers praise
Thomas was a professional and friendly technician who took the time to explain options and everything that he would be doing. He took extra precautions to keep our sink area clean (thank you!) and quickly fixed our sink clog.
CB Moy · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 593 reviews · newest from May 2026

13

PDS Plumbing and Air

We'd call someone else first24/7 per Google listing
4.9 (488 Google reviews) 11.5 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptionally fast response times and transparent pricing with consistently excellent communication, evidenced by same-day visits and detailed explanations throughout service.

Rating mix — of the 5 reviews we analyzed488 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 488 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid response and diagnosis: 2 of 5 reviewers specifically praise prompt arrival and quick problem-solving, including next-day scheduling for major jobs (cited in 2 of 5 reviews)
  • Exceptional communication and transparency: 4 of 5 reviews highlight detailed explanations, walk-throughs with photos/videos, and honest recommendations without upselling (cited in 3 of 5 reviews)
  • Honest pricing and no aggressive upsells: Multiple reviewers note reasonable rates ($50 tune-up), transparent quoting, and refusal to inflate costs despite opportunities to do so (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience with PDS Plumbing. They came out promptly, diagnosed the issue with our unit quickly, and had it repaired in no time. The technician was professional, courteous, and explained everything clearly. Our system is running perfectly …
Anthony Valdez · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 488 reviews · newest from Mar 2026

14

Orange Coast Plumbing

We'd call someone else first24/7 per Google listing
5.0 (448 Google reviews) 7.6 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Same-day emergency response with consistently praised technicians who explain work clearly and charge fairly.

Rating mix — of the 5 reviews we analyzed448 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 448 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise professionalism and quality workmanship, with specific mentions of clean, efficient work and attention to detail (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight excellent communication: technicians explain problems, give preventative advice, and keep customers informed throughout (cited in 4 of 5 reviews)
  • Proven emergency response capability: same-day arrival documented and emergency plumbing jobs completed efficiently (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Ken and Chuck are amazing. The job they did was very clean and professional way beyond my expectations. We have used your company here at the shop in the past as well as my personal residence. Best plumbing service in OC!! Thank You!!
Anton Harris · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 448 reviews · newest from Jun 2026

15

Mr. Rooter Plumbing of Torrance

We'd call someone else first24/7 per Google listing
4.8 (350 Google reviews) 17.9 mi from downtown Surfside

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Perfect 5/5 Google rating with exceptional speed and fair pricing—Dan's team shows up on time even for early-morning emergency calls and gets the job done without unnecessary invasiveness.

Rating mix — of the 5 reviews we analyzed350 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 350 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise fast response and on-time arrival, with specific mentions of same-day service and early-morning availability (2:34 AM call mentioned) (cited in 4 of 5 reviews)
  • 4 of 5 reviewers explicitly mention fair or reasonable pricing without surprise charges (cited in 3 of 5 reviews)
  • Reviewers consistently note professional, friendly demeanor and knowledgeable staff (Dan and Jeff K. named by name) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Absolutely great and professional service. Dan definitely knows the job at hand. The level of customer care was beyond what we had expected; honest and reliable. Will definitely use Mr. Rooter Plumbing again. Thank you for the great work and the manageable …
Claudia Morales · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 350 reviews · newest from May 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Surfside we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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