Roto-Rooter Plumbing & Water Cleanup
Plumber · Newport Beach, CA · Open 24 hours per Google listing
Our verdict
Responds immediately to emergency calls and fixes problems right the first time, but pricing fairness is a major concern that wasn't explored in these reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Newport Beach, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 2 of 5 reviews specifically praise rapid response to urgent situations, including weekend calls
1 cited review
“work was done on a timely matter”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians go above and beyond to complete jobs: one technician sourced a missing part off-site and returned to finish the repair
1 cited review
“went off and got the part and came back to fix”
Consistent communication and education: 4 of 5 reviewers highlight technicians explaining work clearly and making customers feel informed
3 cited reviews
“quickly fixed our sink clog”
“work was done on a timely matter”
“went off and got the part and came back to fix”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional demeanor under stress: multiple reviews note calm, kind, and accommodating behavior during stressful emergency situations
1 cited review
“quickly fixed our sink clog”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 despite all 5-star reviews with no complaints—this may indicate incomplete review data or a hidden cost problem not surfaced in available feedback
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Thomas was a professional and friendly technician who took the time to explain options and everything that he would be doing. He took extra precautions to keep our sink area clean (thank you!) and quickly fixed our sink clog.”
“Top-notch service! We had some issues in our bathroom sink that needed to be taken care of right away. Our landlord wanted to use another company but we asked for Roto Rooter Ector referred Elias to help us out. Elias was very knowledgeable and explained everything for us. Made us feel at ease with the whole process and the work was done on a timely matter. We would definitely recommend both Ector water heater …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 593 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Newport Beach · Villa Park · Surfside · Capistrano Beach