Andreas Plumbing, Heating & Air Conditioning
Bipolar reputation — 64 of 100 recent ratings are 5-star but 30 are 1-star. Multiple complaints describe an $85 estimate fee, sticker-shock quotes (one $21k boiler swap, one $15k AC), and a 4-winter pattern of no-heat callbacks after a $15,000 install.
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Why we're cautious
- Sticker-shock quoting pattern — multiple reviews cite quotes thousands of dollars above what other plumbers charged for the same scope (2 of 100 reviews)
- Surprise-fee pattern documented — $85 trip charge plus high parts markup on small jobs (1 of 100 reviews)
- Post-install support gap — one customer alleges 4 winters of return visits with different excuses each time after a $15,000 install (1 of 100 reviews)
To be fair
- Tech Mathew is repeatedly singled out for informative, professional service with clear explanations (cited in 1 of 100 reviews)
- Tech Ethan and Matt set very clear expectations on timeline and cost before starting any work on a leak repair (cited in 1 of 100 reviews)
- Tech Alex worked relentlessly to repair a baseboard heater that burst from cold and got the boiler running before leaving (cited in 1 of 100 reviews)
“Good afternoon the technician Mathew Muthard did some work on my house he was very very informative he had a nice attitude very professional. I recommend him to everyone. he explained everything so well. GOOD WORK Mathew my husband and I are happy we …”
“This review is about awareness to future customers. This is about weighing out quality of work vs cost. Andreas provides very good customer service and their technicians are well trained, courteous, knowledgeable and respectful when they come to your home. …”
We read 100 of 2,036 reviews · newest from Mar 2026