Smith's Sewer & Drain
Plumber · Hazleton, PA
You call them directly — we don't sell your info or route the call.
Our verdict
Two positive reviews clash with one devastating account of incomplete work, non-responsiveness, and avoidance when problems resurfaced.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 11 plumbers we've reviewed in Hazleton, PA · compare all →
Our opinion, based on the 3 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 3 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Two reviewers describe service positively with no complaints about workmanship or initial service delivery
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Severe responsiveness failure: plumber avoided customer's calls after problem reoccurred the next day, then promised same/next-day callback that never materialized
“issue happened the next day and he stopped picking my phone call”
Red flag
Customer suspected selective call-screening: plumber ignored calls but answered when contacted from different phone number, then ghosted on follow-up commitment
“issue happened the next day and he stopped picking my phone call”
High cost relative to work time: charged $390+ for less than 10 minutes of work, with problem reoccurring immediately
“issue happened the next day and he stopped picking my phone call”
Workmanship failed to resolve the stated issue on first visit despite guarantee of permanent fix
“issue happened the next day and he stopped picking my phone call”
Keep it in proportion: these concerns are cited in 1 of the 3 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“if I could give this man 0 starts I would. we contacted Mr. Smith about a plumbing issue at our home. he made us sure that we would not have the problem we were having again after paying $390+ and only being there for less than 10 minutes. He said if they it doesn't work then give him a call and he would resolve it. The issue happened the next day and he magically stopped picking my phone call . I could not believe …”
Positive
“Great Service. Very recommended.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 3 of 3 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2024.
Own Smith's Sewer & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Hazleton, PA
AMP Mechanical LLC.LOOK ELSEWHERERanked #9 of 11 in Hazleton · Exceptional emergency responder with Saturday afternoon availability, transparent pricing …L M Fuel Plumbing Heating-FuelLOOK ELSEWHERERanked #10 of 11 in Hazleton · Long-time customers praise fast service, but multiple reviewers report they don't offer 24…See all 11 plumbers we've reviewed in Hazleton, PA →
Nearby: Hazleton · Beach Haven · Bear Creek · Parryville