Smith's Sewer & Drain
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Based on review analysis
2 concerns
Severe responsiveness failure: plumber avoided customer's calls after problem reoccurred the next day, then promised same/next day callback that never materialized, Customer suspected selective call screening: plumber ignored calls but answered when contacted from different phone number, then ghosted on follow up commitment
Trust Score: 0/100 · Based on 3 reviews
How they score across what matters
Based on 3 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
High cost relative to work time: charged $390+ for less than 10 minutes of work, with problem reoccurring immediately
Workmanship failed to resolve the stated issue on first visit despite guarantee of permanent fix
Severe responsiveness failure: plumber avoided customer's calls after problem reoccurred the next day, then promised same/next day callback that never materialized
Customer suspected selective call screening: plumber ignored calls but answered when contacted from different phone number, then ghosted on follow up commitment
Pricing
High cost relative to work time: charged $390+ for less than 10 minutes of work, with problem reoccurring immediately
Customer reviews
Reviews from Google, Yelp & more
Great Service. Very recommended.
Great service
if I could give this man 0 starts I would. we contacted Mr. Smith about a plumbing issue at our home. he made us sure that we would not have the problem we were having again after paying $390+ and only being there for less than 10 minutes. He said if they it doesn't work then give him a call and he would resolve it. The issue happened the next day and he magically stopped picking my phone call . I could not believe it because this I called from another phone and he picked up. Told me he would see me that day or the next day. The next day came and he didnt pick the phone up again. I just never experience someone so old be so unprofessional. I honestly can't with him.
Business details
Service area
Based in Hazleton. Serves 2 nearby cities within 20 miles:
Smith's Sewer & Drain