S. J. Kowalski HVAC
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Based on review analysis
1 concern
One review (20% of sample) required a second visit to resolve the underlying heating/hot water issue, suggesting possible diagnostic or workmanship gaps on first attempt
Trust Score: 0/100 · Based on 208 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 208 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent pricing weaknesses from reviews, but dimension score of 0 for pricing_fairness suggests significant concern—request detailed quote before service
One review (20% of sample) required a second visit to resolve the underlying heating/hot water issue, suggesting possible diagnostic or workmanship gaps on first attempt
Quality & Professionalism
Technicians consistently praised for knowledge and professionalism—4 of 5 reviews specifically name technicians and highlight competence (Nate, Geno, Nick Bruce, Ryan)
Handles complex jobs with care and detail (3-day geothermal system removal and water integration praised for cleanliness and explanation)
Pricing
Not enough data to identify consistent pricing weaknesses from reviews, but dimension score of 0 for pricing_fairness suggests significant concern—request detailed quote before service
Customer reviews
Reviews from Google, Yelp & more
First time dealing with technicians from SJ. 5 ☆ service. Nate & Geno knew what they were doing, fast & professional. The 2 best techs I’ve had to my home. Looking forward to more business with them. Great start.
SJKowalski never disappoints. Their customer service is exceptional. Our technician Nate, communicated clearly with us and was responsive and prompt. Kowalski provides old-fashioned, people friendly customer service. Huge thanks to Nate for coming out in the single digits to help us out!!!
I've always had a good experience with S. J. Kowalski. Whether it is just routine maintenance or repairs, their work is excellent, fast, and the crew are knowledgeable. Years ago, they installed central air conditioning in my previous house. They mapped out the whole house to recommend the most efficient system. Worked perfectly and never had any problems. Highly recommend.
I wanted to reach out and share our appreciation for the service we recently received from S.J. Kowalski HVAC. We originally contacted the after-hours emergency line because we were without heat and hot water, and with two small children in the home, it was a very stressful situation. We truly appreciate that your team was able to come out and assist us. Although the issue ended up returning and required another visit, we are very grateful that a technician was able to come back out on Tuesday and successfully resolve everything. Our heat and hot water are now working well, and we are thankful for the support. The owner was extremely kind, understanding, and helpful throughout the process, and we really appreciate the professionalism and care shown to our family. We are happy with the final outcome and thankful for your team’s efforts to make sure everything was taken care of. Thank you again for your service and for making sure the issue was resolved
Nick Bruce and Ryan did a beautiful job. They were here for three days. They were quiet and respectful. They cleaned up everything. They explained everything I would definitely recommend them to anybody who needs Any heating or air conditioning? they removed the Geo Thermal system and tied the water into my domestic water. They did a fantastic job.
Business details
Service area
Based in Hazleton. Serves 2 nearby cities within 20 miles:
S. J. Kowalski HVAC