Hydrodynamics Inc
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Based on review analysis
2 concerns
2 of 5 reviews (40% of sample) report billing that feels exploitative—charges far exceeding initial quotes with poor documentation and hidden fees, One 1 star review explicitly warns against use and expresses distrust of owner Dave's motives regarding money
Trust Score: 0/100 · Based on 35 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 35 Reviews Tell Us
Emergency Response
3 of 5 reviews praise rapid response times and dispatch efficiency, with one technician arriving within a day of contact
What To Watch Out For
2 of 5 reviews report significant billing disputes: one customer billed $4,000 for 2 hours of work with undisclosed helper fees; another charged $400 for 10 minutes diagnostic before quoting $2,800 repair without itemized invoice
Lack of transparent invoicing process mentioned in at least one review as a serious concern
2 of 5 reviews (40% of sample) report billing that feels exploitative—charges far exceeding initial quotes with poor documentation and hidden fees
One 1 star review explicitly warns against use and expresses distrust of owner Dave's motives regarding money
Quality & Professionalism
3 of 5 reviews highlight quality workmanship, including proactive identification of electrical errors and thorough follow-through on complex issues
2 of 5 reviews commend professional communication and customer service during service visits
Communication
2 of 5 reviews commend professional communication and customer service during service visits
Pricing
2 of 5 reviews report significant billing disputes: one customer billed $4,000 for 2 hours of work with undisclosed helper fees; another charged $400 for 10 minutes diagnostic before quoting $2,800 repair without itemized invoice
Customer reviews
Reviews from Google, Yelp & more
Had a pool heater issue under warranty and was referred to Hydrodynamics for the repair. Turned out to be a more complicated issue so when the initial repair did not solve the issue, they arranged to return with two other specialists to figure out the issue. Very pleased with the follow through and resolution!
New customer. Objective was preventive maintenance and eval of 3yr old Hayward pool heat pump. Office c/s friendly and asked good questions. Appmt within week. Technician ontime, friendly, and efficient. In the “above & beyond” category he identified and resolved an existing electrical installation error at pool system panel. Work accomplished with fair cost. Recommend them and will use them in future.
Contacted Hydrodynamics for an issue with my newly installed Hayward pool heater. The technician was quickly dispatched to my home (within a day) and able to diagnose and repair the issue. Warranty claim was efficiently handled by the Hydrodynamics staff. Made for a great experience. Will definitely use this company again if I have any future issue. The responsiveness and contact made with me during the visit (to ensure I was aware of issues found) make all the difference. Its hard to find a business as well run as this one.
Was told 130 an hr.was billed 135 plus helper fee of 79 per hr was not told this was billed for 3 hrs but they were there doing work for like 2 hrs was ripped off for 4 grand in 2018 for work not done should have sued the owner Dave is only interested in money.do not use them period
Poor quality services from start to finish. It's simply easy to make money with 0 customer services. If you plan to charge excessive prices for your services, at least have a professional INVOICE process in place! We requested a service for a water leak problem in a new pool heater, a technician came for 10 minutes that cost us $400 to give us a repair diagnosis of $2,800.00 ???? And they can't give us a INVOICE with details of what happens to the heater after we pay for the shortest service of our lives of $400.00? Oh really!!! The best marketing in a small town is WORD OF MOUTH , which from my mouth your business will never be RECOMMENDED!!!
Business details
Service area
Based in Hazleton. Serves 3 nearby cities within 20 miles:
Hydrodynamics Inc