Turner Plumbing
Plumber · Marengo, IL
Our verdict
Perfect 5.0★ across 117 reviews with reviewConsistency=0.958 and 98.9% positive sentiment; fast_response=24 and 9 same-day visits cited — owner Dylan personally takes Sunday-night emergency calls and returns to finish jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Marengo, IL · compare all →
Our opinion, based on the 94 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Sunday-night emergency calls answered by owner Dylan directly, with next-morning follow-through; also handled sewer repair that 'no other company would touch' (themeCounts.fast_response=24).
2 cited reviews
“Dylan answered my call in an emergency situation on a Sunday night. Answered all my questions and came out first thing and fixed it. He's done our water softener and whole house filter since. He's very knowledgeable and does great very reasonably priced work.”
“Marck and Dylan did a great job repairing my sewer that no other company would touch. I won't work with a plumbing contractor unless its Turner plumbing. They are a 5 star company.”
Fair pricing cited in 5 of 94 analyzed reviews (themeCounts.fair_pricing=5); waived truck roll fee for customer who couldn't afford full system replacement; beats competition pricing per reviewer.
1 cited review
“His pricing is fair and beats the competition that usually will rob you blind. All jobs Dylan completed at my home was meticulous and never left a mess. Dylan is my go-to person for any plumbing needs.”
Cited in 3 of the 94 reviews we analyzed — 2 cited reviews not excerpted here.
Communication praised in 11 of 94 reviews (themeCounts.communication=11); same-day quote to installation on toilet replacement; kept customer informed of scope and timeframe on arrival.
Cited in 3 of the 94 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer mentions 'sticker shock' on pricing despite overall positive experience; one review notes pricing is 'not the cheapest' — owner himself cites this in quoted text.
Cited in 2 of the 94 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 94 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Way too o erpriced. I wont be returning”
Positive
“I would recommend Turner Plumbing to anyone. Very polite and on time and cleaned up before he left.”
“Great service. I had sticker shock but very responsive and quick!! Dylan was awesome”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2024.
Across platforms
Should you hire Turner Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Turner Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Burlington · Garden Prairie · Cortland · Marengo