T. Lenard Plumbing & Drain Inc.
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
5 of 45 analyzed reviews are 1 star — one details payment then no show pattern (job left unfinished after Amazon part arrived), upselling concerns
Trust Score: 0/100 · Based on 47 reviews
Our Verdict
#8 of 11 in Murfreesboro, TN
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need fast same-day or after-hours response
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 45 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 47 Reviews Tell Us
Emergency Response
Same-day and next-day dispatch (same-day-plumber=6, fast_response=7) including Christmas Eve and holiday weekend calls
What To Watch Out For
One 1-star review describes rescheduling repeatedly, then ghosting after being paid in full for a partial water heater + shower repair
1 review mentions membership programs or upselling
5 of 45 analyzed reviews are 1 star — one details payment then no show pattern (job left unfinished after Amazon part arrived)
Upselling concerns
Communication
One 1-star review describes rescheduling repeatedly, then ghosting after being paid in full for a partial water heater + shower repair
Customer reviews
Reviews from Google, Yelp & more
Todd is just the best. I called the first company about a bad smell coming from my water and they quoted me $2300 to replace my water heater over the phone without even looking at it. I called Todd and he said he would come check it out. Told me I had a few more years at least with my water heater and flushed it to kill the smell. Todd is an expert and a professional and he absolutely earned me a s a customer for life. I cannot recommend Todd enough. :)
We had no idea of what plumber in the area could fit us in on a holiday weekend and this was the first place we called. After telling him our issues, he said he could come the next morning, then called back and said he could come that very night if that was okay. Heck yes! Super friendly and knowledgeable! Highly recommend!!
Todd did amazing same day service at my house. He was very kind, and helped me very quickly. I had a leak in an outside faucet & the pipes under my house were shaking. He fixed the leak and secured the pipes for an excellent price. He is my permanent plumber.
We had an issue with our water heater and bathroom plumbing after the freezes that occurred this winter. He was very nice on the phone, but when we set an appointment he rescheduled several times. When he finally arrived to assist, he did fix the water heater. When working on the shower, he told us we needed to order a part off Amazon to complete the repair. Once the part arrived, he never came out to finish the job. He was paid in full at this point. We reached out several times to confirm a time which he never came through on. It has been months. Finally, he stopped answering completely.
Terrible communication. When notified that we will be using a different service provider due to him not being able to show up to a appointment time he gets upset and points the blame at you.
Todd was very quick to get us scheduled and was here the next day. Our hot water heater was installed quickly with a lot of attention paid to our wood floors, general neatness, etc. We hired him for a second job of disconnecting a water softener system which required under the house crawling around. While under the house he discovered a potential disaster where a wire holding up a copper pipe was wearing through the pipe, about to open the pipe. He corrected it while under the house. So he was very aware of all the plumbing system not just what he was called in for. Great guy, Great service. Thanks Todd.
I called he said he would call me back next morning to set up a time,Never DID , I called again and left message , he text me back said he had commercial work going on but said I promise I will call you later and setup a time. Never did. We were with out a shower for a extra day because of his Bad Communication skills so a Korean war./Vietnam retired vet that is very disabled had to wait to clean. He might be a great plumber but i would not know.
Todd came out to see us last minute on Halloween evening. I lost the diamond out of my engagement band, and thought it had gone down the drain of my bathtub. Todd came to the rescue! Turns out, we just needed him to shine his flashlight at just the right angel for the diamond to reflect off of a blanket in the floor!! Mr. Todd was so pleasant, and we will definitely call him for any future needs.
T. Lenard Plumbing & Drain saved the day! We had a clog in the outside pipe and water on the floor in the house. We called him at 945 at night and he was super nice. He was at our house by 1030 and we were done by 1100. I had this same service done 4 years ago and the "club" price was a lot more than he charged. He was friendly and courteous. He will be the one I call next time.
Heavy rains meant a lot of busy plumbers. Meant I called a lot of plumbers. Some of whom did not return calls. Tod returned message quickly, and arrived within the estimated time period. Professional, courteous, and I learned a lot about my septic system. Got our main line unclogged and tested for a reasonable price. Great service from a local small business.
I had pipes that were vibrating when my main bathroom sink and shower were used. I called Todd on a Sunday and he was at my house within 90 minutes. He secured my pipes in the crawlspace and replaced the aftermarket cartridge in my shower controls with an original delta product. This solved the problem. He was pleasant to deal with and his price was very fair.
If you’re looking for a Local plumber in the Boro stop browsing the reviews and call Todd. We had a leak last night in the walls by the water heater and called Todd around 7am he was at my house by lunch and had it fixed within the hour. Will definitely be calling him for any future plumbing issues.👍
Had a frozen pipe, randomly in the house even though we dripped faucets. He called me back when no one else would and came out quickly that night (x-mas eve). Helped figure out where the issue was coming from and fix it. Would highly recommended - knowledge, responsive, and professional
This guy comes same day to our shop even in the afternoon every time we have plumbing issues. All I have to do is shoot him a text and he responds quickly! He is so friendly and does a thorough job, cleanup and all, for a VERY reasonable price. Wish I could give him 20 stars!!
Polite, friendly, prompt, professional, inexpensive. I had several small repairs that needed to be done and he knocked them all out quickly during his initial visit. I will never call a different plumber as long as I live in this area!
Business details
Service area
Based in Murfreesboro. Serves 4 nearby cities within 20 miles:
T. Lenard Plumbing & Drain Inc.