Marc Francis Plumbing, LLC
Plumber · Abingdon, VA · Open 24 hours per Google listing
Our verdict
Shows up fast even on holidays, fixes it right the first time, and won't surprise you with hidden charges—exactly what you want at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Bristol, TN · compare all →
Our opinion, based on the 88 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency response: Multiple reviewers report same-day or next-morning arrival for urgent issues, including holiday weekend calls
Cited in 3 of the 88 reviews we analyzed.
Transparent pricing: 5 reviewers explicitly mention fair, honest, or exact-quote pricing with no surprises
2 cited reviews
“Fair and professional”
“always honest even when its not good news, totally upfront”
Cited in 5 of the 88 reviews we analyzed — 3 cited reviews not excerpted here.
Diagnostic clarity: Technicians explain problems in detail before repairs and walk customers through reasoning, not just solutions
Cited in 3 of the 88 reviews we analyzed.
Follow-up accountability: Proactively returned to complete forgotten straps without additional charge after initial service
1 cited review
“arrived promptly on time and completed the work before noon”
Speed: 8+ reviewers describe work completed quickly or efficiently, with one job finished in under 30 minutes
Cited in 5 of the 88 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 88reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“***Update*** we were refunded out $40 without asking. Which we appreciate. Shows integrity and caring by the company. Changed my review on my own to reflect this effort by Marc Francis Plumbing. I get the impression they care about their company and ratings…maybe this was a mistake or oversight on their part. And we understand that this job may not have been for you. Just tell the customer! Just don’t ghost and not …”
Positive
“Extremely professional and knowledgeable. Fair pricing as well! Was born and raised here and they are the best Ive dealt with..our go to for all plumbing needs!”
“Marc and his son are AMAZING! Best plumbing experience we have had by far. They are friendly and efficient and did their job professionally and with excellence! They fixed our sink drain perfectly!! Would highly recommend!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Marc Francis Plumbing, LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Marc Francis Plumbing, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.