Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
Plumber · Muncie, IN · Open 24 hours per Google listing
Our verdict
Dispatches techs within hours even on nights/weekends, but pricing transparency is a major blind spot with zero positive mentions across five reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Muncie, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: 3 of 5 reviews mention rapid after-hours or same-day response, including late Saturday night and Friday night calls.
1 cited review
“called almost immediately and offered to come before end of day”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technicians go beyond scope: 3 reviews explicitly mention going 'above and beyond', including resolving issues faster than promised and handling follow-up work from other companies.
2 cited reviews
“He explained to me what he was doing and he took his time”
“They really went above and beyond for us”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Clear communication during service: 3 of 5 reviewers praise step-by-step explanation of work, use of diagnostic technology, and time taken to answer questions.
2 cited reviews
“He explained to me what he was doing and he took his time”
“called almost immediately and offered to come before end of day”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing fairness dimension scored 0/100 with no positive pricing mentions in any of the 5 reviews analyzed; one review discusses sewer replacement bids pending but provides no feedback on price competitiveness.
“called almost immediately and offered to come before end of day”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I am super satisfied with Cameron's work. I liked that. He explained to me what he was doing and he took his time. Cameron went above and beyond highly happy and satisfied with the drain cleaning that he did. I would definitely contact Roto-Rooters plumbing again for any issues I have moving forward. I hope I get Cameron again.”
“I called to get & estimate & possibly discuss the need for a ‘sewer replacement’ 😱, due to some issues noted when drains were cleaned out. ‘Taylor’ called almost immediately & offered to come & take a look before the end of the day! What a terrific fella! He used their camera technology & explained the step by step process while answering every question & discussing possible options & recommendations! I felt well …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,162 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Muncie · Matthews · Farmland · New Castle