Ross Plumbing
Plumber · The Villages, FL · Open 24 hours per Google listing
Our verdict
Same technician (Marcus) and scheduler (Jim) consistently praised across repeat visits—arrives on time, fixes it right, and charges fair prices.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in The Villages, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Repeat customers: 2 of 5 reviews explicitly mention returning or planning to return for future work
2 cited reviews
“Jim the scheduler goes above and beyond, he listens and is very informative”
“prices were extremely cost-effective and their customer service was amazing”
Named technician (Marcus) and scheduler (Jim) consistently appear in 4 of 5 reviews, with specific praise for responsiveness and knowledge
3 cited reviews
“Jim the scheduler goes above and beyond, he listens and is very informative”
“Marcus arrived on time, everything was perfect, extremely knowledgeable”
“prices were extremely cost-effective and their customer service was amazing”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast execution: 3 reviews explicitly highlight speed of repair or scheduling
2 cited reviews
“Jim the scheduler goes above and beyond, he listens and is very informative”
“got us up and running in no time, now at top of emergency call list”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing: 2 of 5 reviews use 'cost-effective' and 'reasonable' without complaint
2 cited reviews
“Jim the scheduler goes above and beyond, he listens and is very informative”
“prices were extremely cost-effective and their customer service was amazing”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thanks Charles and Ladys for fixing the huge mess left in my kitchen sink pipes. I will certainly request you guys again should I incur future plumbing needs. Jim the scheduler goes above and beyond, but more importantly, he listens and is very informative. He got me booked up and taken care of rather quickly. The pricing was more than reasonable. Hard to find honest hard working folks, and to top it off, with a …”
“Great job. Very friendly and professional. Didn't miss a beat and got us up and running in no time. They are now at the top of my emergency call list for plumbing emergency. You can't go wrong calling Ross - put their phone number on your emergency call numbers. NOW!!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 634 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: The Villages · Lake Panasoffkee · Tangerine · Mascotte