Ziegler Plumbing & Sewer
Plumber · Hampton, VA
Our verdict
Excellent technician quality and lightning-fast response times, but pricing quotes can balloon significantly between verbal agreement and written estimate.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Achilles, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional workmanship and persistence: technician spent 3 hours on difficult clogs without giving up, and another review praises thorough explanation of service history and maintenance guidance.
2 cited reviews
“spent 3 hours trying to get rid of my 3 major clogs. He never gave up.”
“Ashley quickly confirmed that my location was an existing service site”
Rapid response to emergency calls: same-day arrival confirmed in two reviews, with one customer calling on Tuesday and getting service Wednesday, another getting same-day diagnosis of running toilets.
Cited in 2 of the 5 reviews we analyzed.
Strong customer service team: Ashley quickly confirmed existing service history and gave customer confidence before technician arrival.
1 cited review
“Ashley quickly confirmed that my location was an existing service site”
4 of 5 reviews rate experience 5/5 stars with explicit statements of satisfaction and intent to rehire.
2 cited reviews
“spent 3 hours trying to get rid of my 3 major clogs. He never gave up.”
“Ashley quickly confirmed that my location was an existing service site”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Quote-to-invoice gap on major jobs: one customer explicitly states feeling 'incredibly shady' about $900+ difference between handshake agreement and formal quote, suggesting possible estimating or communication process failure on larger replacements.
“quote I get is nearly $900 more than what we shook on”
Major pricing discrepancy: verbal quote of $1,900 for water heater replacement jumped to nearly $2,800 in written estimate, with vague claim of 'extra work' that delayed job completion.
“quote I get is nearly $900 more than what we shook on”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Had Chris out to the house to give me a quote for a hot water heater replacement. Super nice guy and very professional. He ended up quoting me roughly $1900 for the job. Shook hands and said he would have someone send me the quote the next day. Fast forward to the next day and the quote I get is nearly $900 more than what we shook on. In speaking on the phone now I’m being told there is a lot of “extra work” that …”
Positive
“Probably the best experience in a professional job. Chris, my plumber, spent 3 hours trying to get rid of my 3 major clogs. He never gave up. Nicest of guys. If all your plumbers are this great you have a bunch of winners. Thank you”
“I recently purchased a business and was having issues with the grease trap. I was very pleased to learn that Ziegler Plumbing and Sewer had previously serviced the site and was already familiar with the history of the system. Ashley in customer service quickly confirmed that my location was an existing service site, which immediately gave me confidence that I was in good hands. James (I believe that was his name) …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 113 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Ziegler Plumbing & Sewer?
Best for
- Drain and sewer work
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Ziegler Plumbing & Sewer?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Achilles · Isle Of Wight