Wisler Plumbing, Heating, Cooling & Electric
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 902 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 902 Reviews Tell Us
Emergency Response
Same-day emergency response: technician dispatched within an hour of call for burst water line flooding foyer
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Consistent mention of friendly, knowledgeable technicians who explain work in detail (Isaiah, Jalen, Blake, Ryan all named positively)
Communication
Consistent mention of friendly, knowledgeable technicians who explain work in detail (Isaiah, Jalen, Blake, Ryan all named positively)
Pricing
All 5 reviewers praise transparent pricing with multiple options; explicitly avoids upselling unnecessary work
Customer reviews
Reviews from Google, Yelp & more
Wisler is always our first call for plumbing or HVAC issues at our home. Their employees are always well trained, courteous and neat. They are experts in their field for sure. They explain the issue in detail and give us all options for correction, along with the price for each. They can answer any questions we may have and help us decide what fix is best for us. It’s not always the most expensive. They do not try to sell you things you don’t need. We have been happy customers for many years now. Isaiah recently came to fix a toilet issue we had. He had it completed and working again in no time. As usual, we were very pleased. We recommend Wisler all the time.
Ryan was very clear of what to expect and very professional. I am pleased with the work and service. He did a great job and made the process as painless as possible. Great company and very clean efficient and professional. I would recommend this company and commend Ryan on his leadership and his team also. All in all a good decision to go with this company.
Our whole house water, which was located under the landing, leading upstairs, had sprung a leak flooding the foyer. We called Whistler plumbing after lunch, and they worked hard to have s technician out before the end of the day. Within an hour, A technician was on his way. After sizing up the job, Jalen provided three options,, of which the middle option of using the new filter we had already purchased. Jalen did a fine job of relocating the filter from underneath the landing to the downstairs bedroom closet, making it much easier to change out filters. He was friendly and courteous, while completing his work in a couple of hours. I will call on Whistler, plumbing for our future plumbing needs.
This is my first experience hiring a team from Wisler & I am very happy. The initial technician took great care to cover all my current & possible future needs then focus on my most pressing… a new water heater. I was offered multiple options & was able to choose the one which fit my budget, timeframe of service, & scope of work. The service technicians arrived on time as scheduled & communications were timely as well. The 2 man team preformed their tasks keeping me updated as the project went along. Every person I’ve had contact with during this service has been very friendly & knowledgeable, taking time to explain when I had questions. I can rest easier knowing my new water heater & pipe system is up to date, and code!
A huge thank you to the Wisler team (and especially Blake) for outstanding work. We ended up having a serious issue that needed immediate attention and he and the Wisler team were able to help us get it resolved so quickly. And he was patient, knowledgeable and not at all trying to upsell anything which is really appreciated. Truly excellent customer service!
Business details
Service area
Based in Salem. Serves 2 nearby cities within 20 miles:
Wisler Plumbing, Heating, Cooling & Electric