Upgrade Plumbing Services, Inc.
Plumber · Columbia, TN · Open 24 hours per Google listing
Our verdict
5.0★ across 23 reviews (5 analyzed), all 5-star. Jeremy and Elijah handle multi-job repeat customers including water heater emergency in winter, burst pipes, and kitchen remodel plumbing. Competitive pricing and fast tankless install cited. Thin base but zero negative signals.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 12 plumbers we've reviewed in Columbia, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Sourced replacement part and replaced water heater quickly after a local guy couldn't get the part for days — deadlines-of-winter scenario resolved fast (8OU2hhl7K3XUiNmcxBP2).
1 cited review
“Hot water heater went kaput 2 weeks into a new home. The local guy didn't have connections to assist in changing this scenario and told us we, unfortunately, would have to wait it out. Mind you, it's dead of winter and the night time temp is in the teens. I couldn't wait days, so I googled and found Upgrade Plumbing.”
Repeat customer with 4 properties trusts Jeremy for burst pipes, fixture leaks, and gas-range connections — cited by Jennifer Foster (qXBTnr7MZxAji0s83j2A).
Cited in 1 of the 5 reviews we analyzed.
Competitive quote on tankless water heater with quick installation (fSNRDqg7mvFN7YbMwuqg); 'fair price' cited for multi-job kitchen/powder room and dog wash station work (3ZgbSuxhRN2vkNT3brCq).
1 cited review
“Jeremy and Elijah have done multiple jobs at our house and each time was a great experience. They pay attention to details and always make sure the job is done correctly at a fair price.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Highly recommend! They were quick to get us what we needed and were in communication with us the entire time. Very competitive pricing!”
“Highly recommend. Able to quickly get in contact and get a competitive quote. Also able to quickly get tankless water heater installed and running.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 23 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Upgrade Plumbing Services, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Upgrade Plumbing Services, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Columbia · Culleoka · College Grove · Chapel Hill