Rapid Response Plumbing, Heating & Cooling
Plumber · Columbia, TN · Open 24 hours per Google listing
Our verdict
5.0★ across 10 Google reviews; technician Drake named across 2 detailed reviews — slab leak hot-water-line repair coordinated with water restoration company the same day, and a full tankless water heater install with Moen flow system completed with valve labeling and app setup.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 12 plumbers we've reviewed in Columbia, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Slab leak handled same-day with tech Drake staying late and coordinating water restoration company — went above and beyond to restore hot water without leaving the customer to self-manage the damage response (0KcjD3A50u5BZgm2qAyb).
1 cited review
“Called to fix a slab leak with hot water line and they reached out to water restoration company for floors and walls and also were very quick, friendly and professional. Drake, the responding technician, was very thorough stayed late and went above and beyond to restore hot water!”
Water heater install included full valve labeling, operation walkthrough, and app configuration — no loose ends left at close (5Q4uTAigEAfLF2tw1rgC).
1 cited review
“Drake came and did the complete installation. He did an outstanding job getting all installed. He explained all the valves and helped label them all. He explained the operation and did a thorough job installing the apps needed. He cleaned up everything when done.”
Same-evening response for a non-heating water heater; problem identified and resolved the night of the call (ypnPJcJt1fys54wPHrBA).
1 cited review
“Rapid response handled the repair in Colombia. TN the same evening I called them. They identified the problem quickly, and it was working.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Mike did an excellent job providing information on the water filter water heaters and Moen flow system. He provided a fair price and delivery installation time frame.. Drake came and did the complete installation. He did an outstanding job getting all installed. He explained all the valves and helped label them all. He explained the operation and did a thorough job installing the apps needed. He cleaned up …”
“I needed my toilet repaired based in Colombia TN. I called Rapid response and their technician showed up on time making it easier. He fixed a tricky issue making sure everything worked before leaving. That was a great experience for me unlike other companies I have tried before.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Rapid Response Plumbing, Heating & Cooling?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Rapid Response Plumbing, Heating & Cooling?
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Nearby: Columbia · Culleoka · College Grove · Chapel Hill