Smith Plumbing Solutions Plus
Plumber · Athens, GA
Our verdict
4.9★ across 139 reviews with fast_response=13, fair_pricing=8, and confirmed midnight emergency response — 96 of 100 analyzed reviews are 5-star with no surprise fees reported.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Athens, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Emergency response past midnight confirmed — arrived to fix broken pipe flooding a home after a late-night call in at least 1 review of 139.
1 cited review
“I made a late night call for an emergency where I had a broken pipe flooding my home, they told me what to do to control the massive leak and arrived to repair the break past midnight. These guys are great!!”
Estimate integrity: multiple reviewers note never charged more than the quoted price — fast_response=13, fair_pricing=8 out of 100 analyzed.
1 cited review
“I have used these folks several times. They are always on time and are great people. Always friendly, professional and I have never been charged more than the estimate.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Clear pre/during/post communication across 4 communication theme mentions — office and field staff coordinated on follow-up calls.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
1 of 100 analyzed reviews mentions a surprise fee concern — isolated but worth noting given 139 total reviews.
“I have used these folks several times. They are always on time and are great people. Always friendly, professional and I have never been charged more than the estimate.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Very condenscending tone. issue not resolved. treated me like a highschooler, not a customer with an urgent issue.”
Positive
“Plumber and technician were kind, courteous, knowledgeable, patient, and helpful. They were able to diagnose the problem and propose a workable solution until we could get the pipe repaired at our convenience. Also contacted me to make sure everything went great. Would highly recommend their services!”
“They responded rapidly to my issue and fixed it quickly! The commcation with both the office and the service workers was great and reassuring. Both gentlemen were friendly, polite and knowledgeable. The price was super reasonable and I felt like a valued customer. Smith Plumbing Solutions is my new go-to for plumbing needs!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Smith Plumbing Solutions Plus?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Smith Plumbing Solutions Plus?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Athens · Arnoldsville · Ila