Tim Ferguson Plumbing Air & Electric
Plumber · Jackson, TN · Open 24 hours per Google listing
Our verdict
Emergency-ready crew that handles same-day urgent calls, goes above spec on workmanship, and charges fairly—no surprise bills reported.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 11 plumbers we've reviewed in Jackson, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently mobilizes fast for urgent situations: project manager dispatched same-day for burst-pipe severity, and Friday late-afternoon service scheduled without complaint.
1 cited review
“Project manager out the same day due to urgency”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Exceeds scope without padding bills: installers went above quoted scope on HVAC, re-piped kitchen better than original, added ice maker line without upsell pressure.
2 cited reviews
“Installers went above & beyond what was quoted”
“Project manager out the same day due to urgency”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews praise transparency and explanation: customers explicitly note clear communication about issues, next steps, and what work entails before execution.
2 cited reviews
“Project manager out the same day due to urgency”
“Price was reasonable and well worth it”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Pricing consistently rated fair to reasonable with no customer complaints about bills—one explicitly called pricing 'well worth it' and another appreciated military discount offered.
2 cited reviews
“Price was reasonable and well worth it”
“Project manager out the same day due to urgency”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“They did an HVAC unit install -- 5-ton split system. Chose them over competitors because their project manager was more knowledgeable about what was required. They had many options at every qualify & price. Their installers went above & beyond what was quoted, and I was very happy that they made sure it was right before the job was done. Their lead installer was extremely experienced (though he may have retired …”
“Luke, Brady, and Gage came today to install our generac home generator. They were all very professional and did an amazing job. They found an unexpected issue with our meter and took care of the issue. I highly recommend Tim Ferguson gor any electrical, plumbing, or air conditioning needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,901 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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