Roto-Rooter Plumbing & Water Cleanup
Plumber · Jackson, TN · Open 24 hours per Google listing
Our verdict
Exceptional emergency response with technicians who diagnose quickly, communicate clearly upfront, and finish the job right—ideal for 2am burst pipes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 11 plumbers we've reviewed in Jackson, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise technician professionalism and expertise; two reviewers specifically name Sam D. and TJ Ferguson as standouts
3 cited reviews
“explained steps, gave estimate before start, updated as worked”
“one of the best guys I've ever dealt with on any repair”
“prompt, very knowledgeable, and ultra efficient”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight upfront pricing transparency and estimates given before work begins
1 cited review
“explained steps, gave estimate before start, updated as worked”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews explicitly mention speed and efficiency ('ultra efficient', 'prompt', 'timely'), critical for emergency situations
1 cited review
“prompt, very knowledgeable, and ultra efficient”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Capable of handling complex jobs: one reviewer reported successful completion of 'complicated repiping situation'
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Sam made the experience great. He is professional, very experienced, and an all around great guy. He explained the steps he was going to take to resolve our issue and gave us an estimate before he started. He updated us as he worked. We're so relieved. We've had problems with that sink since we moved in, nearly 3 years ago. It's people like Sam, who represent a company and make the customer happy to have chosen that …”
“Well my experience with this company was good but the Service that TJ Ferguson showed me and how good at what he does did you can't ask for a better person. I can honestly say he was one of the best guys I've ever delt with on any kind of repair situation. They don't make em like him anymore that's for sure. I would fully recommend him anytime of any day. If you need roto-rooter service's if you can ask for TJ …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 607 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.