Sumner County Plumbing
Plumber · Gallatin, TN
Our verdict
4.9★ across 186 reviews, 4 of 5 sampled are 5-star — water heater installs completed under an hour with zero leaks; 1 reviewer claims they were told to replace a $3,300 heater that only needed an $80 sensor.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Gallatin, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater installation speed cited by 2 reviewers: completed in under 1 hour with zero leaks and leak-free result confirmed
2 cited reviews
“Bennett did a great job was Fast, efficient and very professional. The whole process took under an hour and our Hot Water Heater was up and running with zero leaks.”
“There was great communication throughout the whole process and Bennett was very thorough and knowledgeable. He had our water heater installed in no time!”
Same-day pipe replacement confirmed: crew returned next day, replaced pipes, and had drain flowing in short time at 'very reasonably priced' cost
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Potential upsell flagged: reviewer reports being told water heater 'can't be repaired, needs replacement for $3,300' — fixed with $80 FV Sensor instead
Cited in 1 of the 5 reviews we analyzed.
1 reviewer claims upsell to $3,300 water heater replacement when $80 FV Sensor repair fixed the problem — significant pricing concern on thin review base
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“How they got good star? They sad my water heater can’t repair, need to replace a new one for $3300. But to have it work, I only replace $80 FV Sensor.”
Positive
“Bennett did fantastic work, both with the high level of quality and how quickly he got the job done. I will definitely use Sumner County Plumbing next time I need a plumber!”
“My kitchen sink was backed up they came out promptly and we discovered the pipes needed to be replaced. They came back the next day and immediately started working and had them replaced and the sink draining great in a very short time. They were extremely nice and very neat. Will definitely use them again and recommend them to everyone I know that needs plumbing work. Made the whole process go smoothly and very …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 186 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Sumner County Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Sumner County Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Hendersonville · Gallatin · Nashville