Steve's Plumbing & Heating LLC

I thought that I've left a review for this company before, but it appears that I forgot. About 3 years ago, my water heater failed and needed to be replaced. After a lot of research and calls to several companies, I ended up hiring Aaron for a new tankless water heater installation. The transition from a conventional water heater, to a tankless one, was seamless. The quote was competitive/reasonable, the work was done within the promised time and three years later I have no complaints or regrets. I definitely recommend this company and can tell you that they are dependable and trustworthy.

Called Aaron (the owner) on Monday, sent pics and dimensions Tuesday, spoke on phone Wednesday and Thursday morning had a boiler, some new piping and everything working perfectly in 90 minutes. VERY reasonable pricing, very prompt service and just and all around nice guy. I cannot give more than 5 stars but I wish I could. I highly- very highly- recommend contacting him for your plumbing needs.

I contacted Steve's Plumbing and Heating because he was recommended by another small company that doesn't do boiler installs. Here's the scenario: My boiler fails in the dead of winter with single digit temps in the forecast. I contacted Steve's via their website early on a Saturday. After some discussion via text, the next day he sent me a proposal with a reasonable quote for the work. He stated that he could do the job on Wednesday and offered to waive the 50% deposit that he usually requires because it was short notice. You rarely see that from any business these days, let alone a small business. Aaron and his crew arrived on Wednesday as promised, and completed the install promptly and professionally. Needless to say, I'm very satisfied with the quality of the workmanship that went into installing my new boiler. I am an extremely satisfied customer and would highly recommend Steve's for this type of work. As for the negative reviews here, at the beginning of this review I stated that Steve's was recommended by another company. Should I leave a negative review for that company because they don't do the big jobs even though plumbing and heating is a part of their name? That company specialized in the small jobs, but they did at least point me toward a quality installer with reasonable prices. That in itself had value.

Aaron replaced a cracked boiler for me a year ago, and it was the best price around.. Not only that, the workmanship was excellent and quite prompt. This year another boiler I had cracked (in a duplex it was the other unit) Aaron replied to my message within an hour. I was at work so I wasn't able to answer but he also called back again after hours just to make sure he made contact. I am beyond impressed by his dedication to excellent customer service. He also speaks to you like a friend and not like many corporate type operations who are very cut-and-dry type discussions with no interest in imput from the customer. Thanks for everything you do Aaron! heating emergencies are a crisis and I appreciate keeping the helpful vibe.

Aaron is professional, efficient and his pricing is fair. I've been associated with the plumbing and heating industry in the past so I know he knows his profession well. That's why when I need any plumbing work done I call Aaron at Steve's Plumbing and Heating.