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Biermann Plumbing & Heating, Inc.

Westfield, MA
4.5(26 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 26 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 26 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Thorough communication: all 5 reviewers specifically praise technicians explaining issues and work clearly

Communication

Exceptional responsiveness: answers phone immediately when competitors go to voicemail, dispatches within couple days (5 of 5 reviewers)

Thorough communication: all 5 reviewers specifically praise technicians explaining issues and work clearly

Pricing

Fair pricing: described as 'reasonable' with 'amazing turnaround time' relative to cost (2 mentions)

Fair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

W
Whitney Sticca

Had a great experience calling Biermann as a first time customer dealing with an ill-timed heating issue in below zero temperatures. Bill was thorough, quick, respectful and helpful in explaining possible issues, making a quick diagnosis and being mindful of time, weather issues and cost. Highly recommend

L
Lisa Barlick

This company is amazing both times I've used them. Highly recommend them. They explain everything and you feel at ease when they are done. Thank you!

B
Bob Laramee

Ordered a smart toilet, and found that the water lines and flange didn't line up properly. Called a few local plumbers, but not only was Biermann the first to answer immediately (others went to voicemail), they were able to send someone out within a couple days. The individual that came (Kyle) was awesome. He was polite, thoroughly explained everything he encountered, and was available for questions as well as to provide tips. Kyle even called the toilet manufacture because he found an issue during installation, and helped facilitate a replacement. The manufacture ended up sending a replacement and parts for the original toilet, so it was a no-brainer to have Biermann come back and do the second one as well when we found the water line again needed to move a bit. They again sent Kyle over within days, and he was familiar with everything so jumped right in. Really fantastic service, and will very much save Biermann into my contacts for any future plumbing needs. Highly recommended.

S
Susan Young

David showed up on time and reviewed my issue with what a thought was a leaking pipe. Turns out just condensation. Then had him replace old water turn off valve with new easy to operate. Took him all of 20 minutes. Have used Biermann twice for different issues. Prices are reasonable an turnaround time is amazing. Good company.

J
Jef Com77

Biermann did a great job when I had my new bathroom put in. They showed up when they said they would and made sure the job was done to my specifications. They guys they sent over were polite and professional. Would definitely recommend.

Business details

Phone
(413) 547-2970
Address
23 Oregon Rd, Ludlow, MA 01056, USA
Hours
Varies — check website

Service area

Based in Westfield. Serves 7 nearby cities within 20 miles:

Last updated July 3, 2026 · Data from Google Reviews
0

Biermann Plumbing & Heating, Inc.

4.5$
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