Solace Plumbing, Heating & Air - Jackson
Plumber · Jackson, TN · Open 24 hours per Google listing
Our verdict
Gets technicians to your door within hours and finishes jobs overnight, with consistently high marks across workmanship and communication.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 11 plumbers we've reviewed in Jackson, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional same-day and next-day turnaround: 3 of 5 reviews explicitly mention same-day estimates or next-day installation despite holidays and extreme weather.
2 cited reviews
“Sam and D were conscientious, knowledgeable, courteous employees.”
“Same day estimate, installed next day. Kept informed throughout process.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians consistently praised by name for professionalism and knowledge: Kein, Boady, Sam, D, Connor, and Karter all receive specific compliments for competence and courtesy across 5 reviews.
3 cited reviews
“Sam and D were conscientious, knowledgeable, courteous employees.”
“Karter explained process, answered questions, was honest and kind.”
“Same day estimate, installed next day. Kept informed throughout process.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent communication and customer education: 3 of 5 reviewers mention technicians explaining processes in detail and answering questions thoroughly.
2 cited reviews
“Karter explained process, answered questions, was honest and kind.”
“Same day estimate, installed next day. Kept informed throughout process.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Attention to detail and respect for homes: One reviewer notes technicians wore shoe sleeves and interacted professionally with pets.
1 cited review
“Same day estimate, installed next day. Kept informed throughout process.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I made the call Thursday, May 21, 2026. Jared came Friday and diagnosed the problem. Karter came Friday afternoon to help me with a finance plan. Monday was a holiday. Sam & D installed my new water heater Tuesday morning, Sam & D were conscientious employees. They were knowledgeable & courteous. This company & their employees went above and beyond & will be my “go to” for plumbing, heating and air.”
“Karter was the best came out explained how rhe process worked, answered all my questions was very honest and kind. Thank you so much. Kien and Boady were amazing, they showed up on time new what they were doing, answered all my questions and walked me through what they did. Definitely ask for them again, thanks guys! Would definitely recommend these guys 💯”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 173 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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