Garrett Plumbing and Heating Co. Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite all positive Google reviews; no price related feedback exists in sample, suggesting either price complaints are being filtered or cost issues are not mentioned by satisfied customers—verify independently before emergency call
Trust Score: 0/100 · Based on 61 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 61 Reviews Tell Us
Emergency Response
5 of 5 reviews praise responsiveness and promptness; customers describe staff as quick to arrive and act on requests
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses; all 5 analyzed reviews are 5-star ratings with no pricing or service complaints mentioned
Pricing fairness dimension scored 0/100 despite all positive Google reviews; no price related feedback exists in sample, suggesting either price complaints are being filtered or cost issues are not mentioned by satisfied customers—verify independently before emergency call
Quality & Professionalism
4 of 5 reviews highlight knowledgeable staff who explain work and prioritize customer understanding
Staff named by reviewers (Lindsey, Seth Parsons, Jeff, Caleb) receive individual praise for professionalism and patience
Communication
5 of 5 reviews praise responsiveness and promptness; customers describe staff as quick to arrive and act on requests
4 of 5 reviews highlight knowledgeable staff who explain work and prioritize customer understanding
Pricing
Not enough data to identify weaknesses; all 5 analyzed reviews are 5-star ratings with no pricing or service complaints mentioned
Customer reviews
Reviews from Google, Yelp & more
We've been using Garrett Plumbing for over a decade and have always had a great experience. Lindsey is wonderful to work with. Friendly, helpful, and always responsive. The team is reliable, professional, and does quality work every time. We highly recommend them to anyone looking for a trustworthy HVAC and plumbing work!
We use Garrett for all our properties. Always do as they say, when they say. We wouldn't use anyone else. Highly recommend
Seth Parsons was very respectable and professional. He was prompt, knowledgeable, and seemed like he was really on my side, which made his work/efforts meaningful. I will certainly hire him again.
The staff at Garrett are all polite, professional, and very knowledgeable. They took the time to do the job correctly and explained each step along the way. Special thanks to Lindsey for her patience with all of my calls, emails and questions. I highly recommend Garrett, you won’t be disappointed.
I’ve recently had the pleasure of meeting Jeff and Caleb. Both gentlemen are very professional, knowledgeable and pleasant! They took care of my water heater issues quickly and I sure appreciate it!! They represent your company well!
Business details
Service area
Based in Jackson. Serves 1 nearby cities within 20 miles:
Garrett Plumbing and Heating Co. Inc.